Connelly Plumbing Solutions

Janice M.

Woke up to a toilet issue,called them at 7:30 and Cory was at our house within 45 minutes. Service was very professional. Instead of waiting for a new toilet to be delivered later, he picked it up himself. Great new toilet up and running 4 hours after first call made. Would definitely recommend and use again!

Diane B.

Thank you Connelly Plumbing for coming to my rescue. . . Corey came promptly after my call to fix a ""broken"" disposer that you had installed at home just last year. Thankfully it was an easy fix and took less than 5 minutes! Corey was a gentleman and wouldn't accept payment. We appreciate having a plumbing company that we can trust for timely, trustworthy, good service.

John E.

I read the reviews of this highly rated company. It appeared they were fair and friendly. The latter was true but their price was ridiculous. The cost to install a purchased garbage disposal is $235!

After several phone calls, it was determined that an honest plumber should charge around $100 if there aren't any complications. However, 3 of 10 in the area charge $150, 2 charge $100 or less and the rest charge $200-$350.

An install replacement with like brand and type shouldn't cost twice the cost of a new unit. After all, if they are expert plumbers and they are simply taking out the old product and replacing it with an identical one it shouldn't take any longer than 30 minutes.

The owner said there are ""cheap"" plumbers out there who could do the job. There are also honest and reputable plumbers out there who won't take advantage of a situation.

Jose O.

Do you know the feeling when you *KNOW* you finally found your ""Go to"" mechanic, handy man, HVAC tech, etc? Well, this is how I felt as it relates to my plumbing needs going forward with CPS.

A personal rule that I have, has to do with initial contact. If I call a business, any business, and the person who answers the phone lacks professionalism and courtesy, at *that* very moment, I ended my business with that business. You may say, ""What if he/she was having a bad day?"" True. We all have them. But that is where self-control comes into play especially when running a business. Jenny, the Office Manager, was both professional and courteous when I called; very much appreciated it. I digressed.

So, I called CPS because I needed a snake job done, and they actually came in more affordable than other pro outfits. Brian, one of their plumbers was sent to my house - same day. Jenny was upfront and told me plainly what all charges would be to include the service call fee which I thought they were all reasonable. Brian showed up on time and here's where I was impressed: 1) He took the time to listen to my wife; and, 2) He INVESTIGATED what I *truly* needed *without* pressure.

CPS: Please keep up this practice. Yes, there are difficult people a business must deal with but, having your plumbers take time to listen to customers, and, investigate the root cause is truly, truly priceless AND lacking nowadays.

In the end, Brian advised us that in order to make the clog (persistent for some time now) go away, I really needed to address how some of the piping had been installed by the previous owner which was incorrect. There again, he explained to us what the issues were, and, took time to explain it.

Brian: Thank you! I am passing your information to my mother - she'll be asking for you by name :-)

Steve: I'm sure you have frequent staff meetings with your team. Continue to encourage your plumbers to do what Brian did. And kudos to Jenny for her courteous and professional attitude. I do appreciate her being gracious with me as I was asking her questions left and right.

Business card saved!

Thank you, Connelly Plumbing Solutions

Konnie S.

I am so appreciative of the Professional Service given by Brian, he was not only willing to take the time to teach and share details regarding my questions and the work that needed done- but he fully completed the work as well, and I am so happy of their promptness and if the whole experience! Highly recommend Connelly Plumbing Solutions!

Paul P.

Had three other plumbers out for a chronic sewer smell in our basement (wasn't p-traps or an obvious solution) and other companies- all large Kansas City area plumbing/hvacs firms- couldn't figure out the issue. Decided to reach out to Connelly via their website Sunday. Got a call back early Monday. Scheduled call. Found/fixed issue which required cutting into a basement ceiling, etc. Bottom line- they got the job done when no one else could. Highly recommended.

Michael B.

I found CPS on Yelp. Steve came out gave me an free estimate gave me an estimated time of 4 hours. I thought it was impossible to do in 4 hours. He was going to have to pull up the toilet repair two main lines and repair the line from the toilet to the main line. It took him three and a half hours to complete this. I also showed him things that concerned me he didn't try and upsell I can respect that!!! . talking to him face-to-face there was no BS this is what I appreciated.!! I will definitely be using him again in the future. Thank you very much Steve

Mike W.

If you need plumbing work, this is who you want to call! No charge for estimates either unlike most of the other companies I called. Steve came out and installed a tub on concrete slab which seems harder than calculating the trajectory of spacecraft landing on the moon! Lining up the 2 pvc pipes to fit exactly when you can't even see them is impossible. He said it would take approximately 4 hours to do. He had it done in under an hour. Then I ran into a problem with the existing plumbing in the walls that would not allow the new surround walls to go in. Steve came back that same day and knocked it out quickly too. I hope I don't need any more plumbing done, but if I do, CPS is who I'll call.

Carol B.

Found this as a recommendation from our neighborhood app. We had a water softener go out and purchased a new one. Called Connelly Plumbing and set up an appointment-to have it installed.
We have some built in shelves in our basement and the plumber said I would need to move them. I asked if he meant now? He said he was going to go write up a proposal and would tell me if he could do it after checking in with the office. The proposal was $765! I said we have all the lines already. He said it will be a half day job. I said no thanks. I called another plumber who came and did it under an hour $50!

Stephen K.

We call these guys automatically if it's plumbing related. No need to shop around. Honest work, good work, and Steve has saved me money more than once by suggesting or finding a less expensive way of fixing something.