Conforti Plumbing

karen h.

Each time I have an issue with my house that requires a plumbing person, I know that when I call Conforti Plumbing I will be in good hands. Melissa, who answered my telephone call, then helped me schedule an appointment and Dwayne that came out and repaired the issues we had around our house. A shout out to Nick, we spoke on the phone when I kept adding repair items to the list. Thanks to Melissa, Dwayne and Nick, so easy to speak with you and to have you in my home. Highly recommend Conforti Plumbing to everyone that has a need for qualified, courteous and just plain perfect in every way people.

Karen P.

I've used Conforti for years at our Placerville home and have always been happy with the work finding the plumbers to be top notch. However, two weeks ago I was dismayed to learn that Conforti requires their plumbers to include the time it takes to write the invoice in the amount the consumer pays. The plumber actually charged me for the 15 minutes (!) it took him to write the invoice. Given the hourly rate of $90, I paid $22.50 for the invoice. I called the company and one of the owners confirmed that she does require the plumbers to bill for the time required to write the invoice. Here's a question: how do you know how long that will be until AFTER you write the invoice? Further, the total bill was for over $1,100 for 7 hours to install 5 bathroom sink faucets that I had previously purchased. No where on the invoice was the hourly rate listed, nor the cost of the additional parts to install the faucets. I had to call Conforti to find out their hourly rate that was not provided on the invoice. Do I get to bill Conforti for my lost time in having to find out the billing rate left off the invoice I paid their plumber to write?!!!! Turns out those extra parts the plumber used to install the five new faucets I provided cost $500 - almost as much as I paid for the faucets! Btw, my spouse and I have TONS of experience with home repair contractors as we own 6 houses across other Calif. regions and states; we thus are aghast at this unusual and mean-spirited billing practice. I will be contacting the state attorney general's office to see if charging consumers to write invoices is legally allowed. But, meanwhile, consumer beware!

Joe C.

Here is the issue with Conforti at our Placerville home. Their individual plumbers are (usually) good and very helpful. Their company policies are terrible. For instance, they put in a new clean out for us, snaked our toilet, and checked the septic. ""All is good now,"" was the report, ""but let us know if you have any problems. We will be right out to take care of it."" Well, we did call when a problem arose, essentially immediately after the ""fix."" The company did not stand by the work it did, nor did they offer to ""come right out and take care of it""--we'd have to wait until they could get to us. So, we get to wait and pay again for a job we were assured was done correctly the first time.

Also, you should know that after they finish a job, it is their policy to charge you for the time it takes them to write up your invoice!!! Wow, talk about nickel and diming the customer. We had used them for years, but now that we know their business practices, we will be looking elsewhere. I will also be advocating that others do the same.

Matthew S.

Dave, at Conforti Plumbing is outstanding. He Totally went above and beyond to get our new Garbage disposal and faucet installed in time for my wife to come home. True professional. Highly recommend. Matt and Julie Pollock Pines

Jal G.

Dave came over today and did a great job fixing our drain. Super nice guy and really willing to explain things. A pleasure doing business with this great company.

Tom C.

I spoke to Nick on the phone; he asked me to email the address and details to him. He would do a site analysis and get back to me. After a week and several attempts to contact Nick, I can't get a response from him. I'm moving on to another plumber.

kathleen h.

I have, up until January 16, 2017, been a fairly satisfied customer. On this particular day, however, Conforti plumbing took 3 seconds to slide a bypass switch to off. They then charged me $97.00. I was told $97.00 was the charge for their service call. I think I will charge them $97.00 for being a repeat customer. This will be my service charge for them. After all, they are not a viable business without customers and that is a service we do for them.
I am very dissatisfied. The fact that this is industry norm, per Conforti, is not adequate justification for fleecing their clientele.

Paula B.

Unfortunately this company has awful customer service and very poor social skills. No Follow-up and not helpful at all.

Charlene S.

Thank you so much Wayne!! You're a life saver!! Excellent service, fast, professional, affordable, he did an awesome job! Thank you again!!! I highly recommend for all your plumbing needs!!

Vince M.

Great company, responsive and helpful. Honest pricing and hard work. Thank you!