Confidence Plumbing

Chad L.

Eddie came out on a few hours notice. Called before showing up on time to my duplex. Fixed the problem and then told me all else needed to be fixed. I can do most of my repairs and he didn't mind going through everything and letting me know over the phone what needed to be done without making me feel he had to fix it now. But, I would of had him fix the extra work but felt like it was over priced for the extra work. Now I'll go fix it myself but did appreciate the suggestions and letting me know what does need to be done to prevent another problem.

Price good for a emergency type of situation. He did come out the same day.

Operator that answered the phone was great and found out all the info for me that I needed to get and appointment same day and called me right back with a time line after talking to the plumber to make sure he could make it out same day. Give them a try if you need a plumber.

Tim L.

After investigating the low water pressure in one of my bathrooms for all of 15 minutes he told me that he would have to cut in to my wall to find a clogged pipe to repair, $1200. I said that at that price I would need to get some other quotes. He then told me that he was a "master plumber" and this was definitely the issue...

I had a new plumber come in the next day. He spent close to an hour investigating the issue before determining that my water pressure was fine but my faucets had gone bad. He showed me how to replace them and didn't even charge me a fee to come out. I replaced them myself for around $200. Thankfully there are still some honest people out there...

Maggie R.

Arrived promptly within the time frame promised. Plumber was courteous and polite. Paul did not try to upsell other services I did not need. Job was completed in a very short time and they cleaned up after themselves.

Steve W.

Paul and Eddie did a superior job replacing the pressure reduction valve on our side of the meter and it was not a easy task. They had to dig quite a bit to get to it and then had to replace leaking pipe and the worn out valve as well as tie it all back into the sprinkler line. They took their time and were very professional in their approach as well as their interaction with me. Great job guys, I will def call you again if we need any plumbing services.

Andrew C.

Massively over priced. Job worked out to be $228 per hour plus 150$ for materials and that's being generous. Would not recommend to anyone. Didn't even say thank you at the end of the job. Terrible.

Susan L.

RUN...RUN...RUN. Home Advisor suggested two plumbing firms and one was Confidence Plumbing. I saw RED FLAGS, but I did not follow my instincts as the yard was flooding. First they were able to come over almost immediately and two an isolation test was suggested at the staggering and overinflated price of $2,500. As I was heading to the computer to research what an isolation test was, Paul Ojeda the master plumber called me to say he may not have explained what the test was. I should have stopped there. My mistake. In the end I was quoted $4,500 job that was not completed and there was no water in the downstairs bathroom. Next he wanted to run pipes through the attic to correct the problem at an additional cost. I have hired a new plumber to finish the job and have reported Paul Ojeda to the Texas State Board of Plumbing Examiners, Home Advisors, Citysearch, YELP and Austin AARP. As a senior and a female I resent being taken advantage of. One wonders what possesses someone to price gouge and take advantage of nice people. Where are the ethics? Waiting to find out from a reliable plumber what the job should have cost. Additionally, Paul caused me personal pain and suffering, raised my blood pressure, ruined my weekend due to an unfinished job, and did the same to my husband who fortunately was able to knock the price down to an overinflated $2,500. NOT RECOMMENDED. Update: price to have the leak repaired by a competent plumber--$400.

Mallory F.

They were on time, courteous, and got the job done in an efficient amount of time. We had a tub that wouldn't drain and a kitchen faucet we wanted replaced. Very happy, will call them with any future needs we may have.

Shanna D.

You can search the world far and wide, and you will never find a plumbing company as good as Confidence Plumbing. My water heater was 30 years old (seriously) and still going strong, but I didn't want to push my luck. After having one company come out and give me a $2300 bid to replace it and bring it up to code, I called Confidence. They came out, gave me an $1100 bid (for the exact same thing), and got it done before lunch the same day. Plus, they gave me a top of the line model, rather than some piece of junk from Lowe's or Home Depot. Paul and Gabriel were so professional and efficient - they cleaned up after themselves, hauled my old water heater away, cleaned my faucet caps (since there had been some air coming out after the water was turned back on), hosed down my porch where some sediment from the old model had fallen, and Paul walked me through step by step on how to use my new water heater.

You better believe that I will be using them for any plumbing issues that come up in the future. I have full faith in them and their work!

Jayme K.

OK...my faith in humankind has been restored...and Yes, Virginia, there is a Santa Claus...about 10 o'clock this morning, our hot water heater busted and we had about an inch and a half of standing water in our kitchen and utility room ...instead of using my wonderful mechanical expertise, I thought better to yelp.com for a plumber. After about six no answers or no one available, I struck pay dirt with two wise men from the south side (Paul and Bobby from Confidence)...they were just finishing up an early morning job and about to call it quits for the holiday but, (after a short, muffled conversation) they agreed to help us out. They obtained a new 40 gallon water heater, installed it and brought my house up to code within the next couple of hours. Crisis averted and Christmas is saved thanks to these generous and giving gentlemen. The two biggest hearts in Texas stood in my utility closet for two hours on Christmas Eve while their wives were blowing up their phones and I thank the Big Guy for sending these angels to me. Merry Christmas to all!!! PS. If you are wondering about cost (because I wasn't...not with family due here tomorrow) these guys showed me an invoice from a job they did yesterday with the same exact specs...and that's what they charged me...no holiday rates...nothing. Like I said...angels from heaven!

Megan C.

Very impressed with the customer service I received from Paul. He was courteous, fast and got the job done right. My landlord made me go 4 days without water so when I told Paul my urgency he got it taken care of immediately. Thank you Paul & Confidence Plumbing for taking a horrible situation and turning it around for me and my family. Kudos