Comstock Plumbing

Christine D.

I've used Comstock Plumbing for the last 10 years, they just replaced my hot water heater. Very professional, competent and reasonable rates. All staff who've come to my house have been courteous and very helpful with providing answers to all my questions. Happy to do business with them.

Sam W.

Called and setup and appointment for Friday. Friday rolls around and I get a call, ""We rescheduled you because, uh, there were other people with emergencies, uh, call us back and, uh, reschedule.""

Yeah I have a better idea. I'll call a different company.

Debby E.

I am updating my review to reflect the action taken after posting the original review. I was able to speak with Chip whose family owns the business. He apologized for the behavior of the team member I spoke to over the phone. He picked the water heater up the next day. The issues have been resolved. As I said in my original review, the professionals that have come to our home are great. It was a single team member from the office that was the problem. That team member no longer at the company. I sincerely appreciate their efforts to make things right. We will give this business another try in the future.

Christina C.

We have used Comstock twice now. Both times they scheduled us quickly, showed up on time, fixed our problem and didn't mind all of my questions. They cleaned up after themselves and were very polite.

Highly recommend them.

M M.

Completely Incompetent. They did not fix the drain problem and instead broke the fixture in the tub. Had to have another plumber come back and clean up their shoddy work.

Matthew S.

Had a warranty repair done and the plumber that did the repair work did not apply glue to the PVC pipe before putting the wall cover over it, cause flooding in my finished basement. When my insurance company attempted to contact them, they would not return any calls to attempt to resolve the matter.

Emil C.

Comstock advertises 24 hour service. This should change to 24 hour service ""if we feel like it"".

I called them for a well pump problem on a Sunday afternoon as we had no water. I got the answering service and I am sure they notified Comstock. I did not even receive a phone call until the next morning.

I told the clueless woman from Comstock that I called the day before for 24 hour emergency service and she completely sidestepped my comment with ""please call us if you have any other issues"". Right!

So just know if you need emergency plumbing service you should think twice or understand that Comstock 24 hour emergency service means if they feel like it. I mean they could have at least called me even if they couldn't make a service call. Lazy and unprofessional. I suppose they make a living in spite of themselves.

E M.

They used to be good but recent experiences & $900 plus no problem solved nor any solutions or direction. Will not use again

Ari S.

My home warranty company contracted Comstock to replace my hot water heater and I'm glad they did. Comstock ordered the new heater, and installed it a few days later and I didn't have to deal with any of the stress. It was installed just a few hours ago, but their hard work seemed effortless, and they acted like complete professionals.

Dawn D.

We've got American Home Shield and Comstock is the company that does the plumbing service for us under that contract. I've placed several service calls over that last couple of years. I must say, the experience I've had with them has been exemplary.

Our old water heater got a leak and they did the replacement for us. We had issues with our washer water value sticking open (twice), because of excess sediment our current filter doesn't catch, and they did the replacements for those too.

A couple of weeks ago I finally called them about ingoing water pressure issues we're having. We found out our current whole house filter is probably causing the pressure problems, because the water pressure directly from the pressure tank is good.

The filter has to be replaced quite frequently and was clogged again. They did the replacement for me and checked and cleaned out several faucets. They even took the kitchen sprayer unit completely apart, finding it a bit clogged with dirt, and thoroughly cleaned it. (I didn't even know the unit could be taken apart like that! Learned something new!) They also took a water sample to test and that finally convinced us that we need to get a water softener and a bigger, better iron filter. Those should help control several of our ongoing issues.

I told them I know this service will be separate from our American Home Shield contract. But I have had enough experience with them to this point that I trust them to handle this service for us too.

Every tech I've dealt with and the office staff I've talked to have been cordial and professional. They're willing to listen and answer questions. I wouldn't hesitate to recommend them.