Complete Plumbing

Lisa A.

Called in today for a broken wall heater. Mike came out the same day. Very,very old heater unable to repair, mike waived the cost of coming out was honest, fair and very professional. Will be calling again for all my plumbing and heating needs.

Daniel G.

Called early on a Saturday morning. Needed help locating a main sewer line as part of project, and determine where the cast iron tie in was to the clay pipe. Had done a lot of digging trying to find all the bends if you know what I mean.

Mike came out within the hour --- ran his camera, determined some lineal footage, and allowed us to quickly find the pipe we had been digging 6 hours to find.

Great customer service, urgency, knowledge, and engagement. Asked him about looking in another shower drain that is going to be removed as part of the construction. DISCLAIMER: Myself and another professional ""drain"" company was unable to clear it. He cleared it in 3 minutes FREE of charge AND pointed out the size of the drain was undersized.

I'm not a journeyman when it comes to trade work, but I'm not a novice either. What Mike represents at Complete Plumbing I can appreciate, and most importantly, respect.

Thank you Complete Plumbing

B K.

I'm very shocked and disappointed at the same time for my recent experience with Complete Plumbing Heating and Air company.

I've been with this company for about a year now and never noticed anything out of ordinary until now... sigh...

I had called and spoke with Leyla to quote for a yearly A/C and Heater maintenance for the first time and they quoted me with $299 for both services.

Leyla said there is a 10% Yelp discount applied for every customer, so I thought I was getting a DEAL.. Until now...

I had Ron and another assistant came over on time and basically did the standard cleaning of the A/C condenser and the Heater up in the attic.

Both jobs took about hour and a half and was completed professionally.
I was given the total of $268 and I just paid $270 in cash without receiving any change because Ron did not carry any change.

I didn't mind because I knew they were trustworthy and I felt like as a customer, I was treated fairly with a very great competitive price on their services.

I had no idea what the cost of yearly maintenance of A/C and heater was, because I never shopped around. I trusted this company and BELIEVED they were treating customers fairly and provided excellent service with competitive pricing.

Instead they ridiculously overcharged for two services I requested for (standard heater and A/C clean up) for $268.. why do I say I was overcharged??

I had a feeling it was little expensive so I decided to ask around on Yelp for pricing from reliable and proven businesses that does the same job.

I contacted about 5 different companies that specializes in HVAC maintenance and repair in Orange County areas, and I was given a shocking total for 2 services.

The most expensive I was quoted was $129 for yearly maintenance of both A/C and Heating system... The cheapest was $120.. All of the 5 different quoted prices averaged around $125 total for both services that Complete Plumbing did..

I checked out during the maintenance of Ron and his assistant doing his work, and there was nothing special other than cleaning and tuning the system. It's just like any other company would do.

Instead I was overcharged and felt upset that a trustworthy company can overcharge a customer by over 100%... that is not 10%... OVER 100%...

Average yearly maintenance for A/C and Heater was quoted from multiple companies in the amount of $130 or less.. Complete Plumbing was $268...

Imagine yourself leasing a brand new BMW 528i series for $400 at Santa Monica BMW dealership and you go another BMW dealership and after you leased it, you find out next door BMW dealership could've given you $200 per month given same circumstances?! For the exact same car?! same model?!

WhaaaaaaaaaaattttttaaaaaaaaaHeeeeeeeeCCCCkkkk?!

Did I just say that?

Yup.

Wouldn't that blow your mind how blasphemous that is?!

Yup.

I'm sorry to post a 2 star review for Complete plumbing but for us consumers, it is not fair and it's ridiculous how a same services can cost more than double.. Not acceptable and Not happening to my fellow Yelpers.

Please make sure you compare and shop around via Yelp messages with the owners. Keep those messages as proof of record and do not delete them until it's fully paid just in case.

I have found another reliable company that charges $120 for same services.. I will using them going forward and I hope that everyone is aware now, how companies can decide to overcharge you without comparing what they are charging to customers with their rival companies... smh!

Hope you Yelpers have a happy new year and always stay safe!

Charlotte T.

Very happy to have found this company. We were given a time to expect Mike with a call before, and he was true to his word in showing up right on time. He pinpointed our problem (with a gas fireplace), repaired it right then, took time to give me advice about another problem we had, and generally left me satisfied and convinced that we had found someone we could trust. We manage the condo in La Habra but live in VA. So happy to have someone we can call when we have future issues. Thank you, Mike; it was a pleasure meeting you.

Belinda W.

Been using complete plumbing for many years and many different properties. They do a great job and are very professional. It doesn't matter who comes out they all do a good job. Thanks Mike and Lela for your integrity !

Donald M.

Our 30 year old Trane A/C went out and our usual service company came out and confirmed that the compressor had died. They gave us an estimate which seemed fair for the work that needed to be done. We decided to get 2 more estimates and called 2 other companies, one of which never returned our call or e-mail request for service. The other was Complete Plumbing and Air in La Habra. The reason I called them was that we are having our master bath remodeled and they were the plumbers that our remodel contractor used 2 days prior for the rough plumbing. Mike, the owner, came out a couple of hours later inspected the unit and went over my options available to us. He was very detailed in his explanation of what work needed to be done as well as the tonnage needed to properly A/C my 2 story house and the different ""Seer"" ratings for the equipment to be installed. He did not try to up sell me or try to convince me to change out the FAU although it is 30 years old as well. He checked the FAU and told me that it would be compatible with the new A/C with a simple changing of a valve to accommodate the newer type of refrigerant. I agreed on the price and scope of work to be done. (new Amana 5 ton 16 seer A/C, FAU valve change and new installed Honeywell thermostat).

A couple of days later, the HVAC tech, Ron came out earlier than the time promised (a good thing!) and completed the installation. Ron was on task the entire day and even drove out to L.A. and back from Walnut to pick up the proper valve needed for the change over. He was also very professional and took the time to clean up afterwards and explain the basic functions of the new thermostat.

Mike and his staff certainly lived up to their numerous 5 star yelp ratings!

Pam B.

Will from Complete Plumbing has come to my home twice and each time the service was outstanding. He is very professional and I am very pleased with this company.

Chalee T.

Thank you to Leela, Mike, and Will. Will was dispatched to come repair/replace the tub spout diverter. It was around 15 years old and wouldn't divert water even with a new plastic gate valve that I switched out. So, if you got a spout that's old, it's most likely corroded internally and letting the water leak out the spout when showering. The new spout is installed and there's no water leakage when lifting the shower diverter. I'm glad I called Complete Plumbing because I didn't know if I would have been able to complete this fix myself. It really was a fantastic experience, Will has a great sense of humor too. Thank you Mike for communicating through Yelp messaging on your Sunday. I wouldn't have called but he informed me that they had a couple open appointments for Monday. So, I called Leela right away in the morning to get a plumber scheduled. I didn't get a call as promised but a knock on the door at 2 p.m. by Will is just as good. I also chose them because they're local in La Habra, that's just the next city north of me.

Erik M.

I contacted Mike and his company on a 100 degree day when my AC suddenly died. Mike was able to come out that same day (4 hours later) promptly diagnosed the problem, gave me a fair estimate, and completed the repair in less than 30 mins.

I was impressed with his ability to properly diagnose and repair the difficulty and I felt I was treated with respect and honesty in the process.

I'll use Complete Plumbing next time I need a quick quality repair.

Michael A.

Mike and his team are the best! When we bought our older house a few months ago, we knew that we needed a gas pipe fixed and that we also wanted a tankless water heater and a water filtration system installed. After talking to three plumbers, we decided to go with Mike because not only were his prices fair, but he was also the most thorough in going over the different options for a new water filtration system.

Little did we know that our old house had a broken gas pipe buried under the ground, so in order to feed gas into our fireplace and new water heater (which we were moving to the opposite side of our property), we needed to somehow get gas to that side of the house/garage. Our attic is so tight that we didn't think it would be possible to run a new gas line up through there, but thanks to Mike's plumber, Ron, who spent a lot of time working up in our cramped attic, Mike and his team got the job done. Also, thank goodness Mike's plumber, Will, was the plumber who tested out a new shower valve (that was installed by our bathroom contractor's plumber) because it leaked, and Will was able to fixed it before much water leaked behind the wall.

After the above work was done, we decided to add a reverse osmosis drinking water system at our kitchen sink and also had it run to our refrigerator. We are so happy with the way our alkaline, fluoride-free drinking water tastes, and all of the work Mike and his team did is simply top notch.

But our story with Mike does not end there! Ever since we moved into this house, my wife has been complaining about the smell of ""attic air"" in our laundry room, but since we were so focused on plumbing and thought of Mike and his team as our ""plumbers,"" we didn't think to ask them about that smell. Well, we finally did, and after Mike's plumber, Ron, came out, Mike also spent an hour on the phone with her, answering her questions about how air ducts are sealed, alternative (non-attic air) intake for the furnace (which is in the laundry room), improved venting for the exhaust fan in the laundry room and nearby bathroom, and proper venting for our dryer. Thanks to Mike's exceptional knowledge, patience, and passion for giving his clients clean water and air, we have a plan to address the air quality issue on that side of the house and have every confidence that Mike and his team will do a great job with that work, too.

To recap, Mike is a person who has tremendous patience and experience, and he is excellent at communicating with his clients. We care a lot about reducing environmental toxins in our home, and we are so lucky that we found Mike because he has the knowledge and passion to not only take care of traditional plumbing and air problems (large and small), he is also up to speed with the latest measures that are available to provide his clients with the cleanest water and air possible, all for reasonable prices. THANK YOU!