Complete Plumbing And Rooter

Chris T.

I have big leak coming out from corner of the house, call Complete plumbing and they came out right away for inspection. Come to find out, there are pipe leaking under concrete. Mike and Art came next day and took out concrete and fix the leaking pipes. Finish in 3 days, put back concrete and tiles back in my house and everything look perfect again. They are the best, you need these guys if you have plumbing issues. They also help to install new toilet for me last year, did a wonderful job as well.

Allicia R.

Very clear in the details of the quote, prompt, great service, good work. Work was for a rental property and they made payment and scheduling very easy on me

JC D.

So far so good...scheduled an appointment for Sunday, Although they were late but were able to fix the leak in my toilet. Technician was friendly, accommodating and professional. The labor was reasonable and I guess they don't take advantage of the repair. I have called around for the cost and the price was staggering high. Thank you and looking forward to call your office again if I need a repair for any plumbing problem.

Dennis U.

Complete plumbing came out and gave us a free in home estimate. They gave us a estimate for the labor and wanted us to provide a material list for the product before they could provide a more comprehensive quote. Unfortunately we had another in home quote and thought we were going with them. The second plumber said they would provide a quote with labor and material. Unfortunately the second plumber never provided a comprehensive quote. After 2 weeks. I will now put together a material list and request a quote. This was my fault. Complete plumbing did everything they said they would do, they were waiting on me.

Adam J.

Put in a quote request to six different plumbing companies in my area to replace a water heater. Four of the six places wouldn't even give me a ball park figure without coming to my home to discuss it. Not very ideal with a pandemic going on. Complete plumbing and one other place were the only that would give me a quote and they were right around the same. But the other place told me I needed an upgrade that was $600 and was required, but I quick google search proved that it wasn't needed and was pretty uncommon, so I went with Complete plumbing. Mike showed up at the time promised and was VERY professional and courteous. Explained to me everything he was going to do, and was in and out in a reasonable amount of time and there were no upsells or add-ons. What I was quoted is what I paid. I plan on doing a lot more work soon, like redoing the piping and adding a shower to my second bath room soon, and I will definitely be going with them when I do!

Albert G.

I wasn't going to write a review, but I am, so others know what to expect and to be cautious. I contacted them on yelp just like I did with other companies to have my water pressure looked at for my washer since there was little water pressure that will not fill up my washer. The owner responded on yelp, said he can have someone come to my house to take a look at it the next day and it is a free estimate.

The guy came in checked the hose from the washer and it was good checked the other end of the hose where it connects to the pipe and hit the hose with his hand a little rock and some debris. Put the hose back in and the water started working again. Great!!

The plumber was only inside the house for 12 total minutes.

The problem started, my wife was the one that was home, the guy told my wife its a $140.00 charge. That was the service fee charged. Then the guy said he can take $130.00. Different prices in less than 10 seconds. They accept credit card payments.
She was completely shocked and so was I.
I thought it was a free estimate.
You fixed the issue so okay, I was thinking $40 even $60.00 for just looking at the hose and hitting it with your hand to fix it.

The guy did not tell my wife that he was going to charge to look at the hose.
I am 100% sure that any other plumbing company will do the same exact thing he did was check the hose first. If that wasn't that issue then it would be the pipes then they will give me the estimate for that.

Something was up. So I told my wife to pay with card so I can message the guy on here and see what is going on.
The guy said I have to call and you will have to give your credit card over the phone. Found that odd. For being such a big company you take credit card payments over the phone and not in person. Plus my wife found it fishy because how did the price go from $140.00 to oh I will take $130.00. The person he was calling never answered, so he told my wife that someone will call you to take payment and left the house.


I called the company. I explained the situation to him. He tells me their service fee is $125 and he will give me a $50 discount because the plumber didn't tell my wife he will charge, so he is going to charge me $75.

I was shocked. How did the service fee pricing go from $140 to $130 to $125. It a service fee of $125 per hour he said. I brought it up and the owner completely ignored how does a service fee have 3 different pricing if it suppose to be a set price and says I don't want to argue so what do you want to do?

This has me baffled. No where in the messages you told me it is a $125 service fee. No where does the plumber state if I check this it will be $125.00.


They wanted to charge me the $125 for him checking the hose and hitting the hose on his hand, Because that fixed the issue it is $125.

If I would of known they charge a service fee for coming down to my house and checking the hose then I would have told them to come by and give me a free estimate. I think they weren't expecting the hose to be the issue to be honest, so they were like Oh I fixed the issue that is $140.00 because I fixed it.

What is the purpose of you guys coming down to the house and checking to give a free estimate of the repair if you guys don't give an estimate, just check and see and you find the issue, fix it yourself, then charge a service fee? Just say it is a $125.00 service fee for you guys to come down and look at the issue.

It is like if I take my car to a mechanic because it is making a noise and its a free diagnostic to take a look at the car. But if you find out what the issue is and say oh there was a screw stuck between the motor and you decide to take out the screw without telling me and then tell me oh that's $200.00 because I fixed the issue.. You will be like what?? It is a free diagnostic and you want to charge me $200 because you took out a screw and fixed the issue. I didn't tell you to remove the screw. I'll give you money though because you did fix my issue. Thank you.


This is why I am writing the review, since they didn't want to acknowledge their mistake and made it seem like I am the one that is wrong.

So if you have a plumber come to your house. MAKE SURE YOU TELL THE PLUMBER, IS THIS A CHARGE FOR YOU TO TAKE A LOOK AT THE HOSE (WHICH IS SOMETHING THEY SUPPOSE TO DO OR WHY COME TO THE HOUSE IN THE FIRST PLACE) AND HOW MUCH? AS WELL, HOW MUCH THE SERVICE FEE IS, BECAUSE ACCORDING TO THE COMPANY IT IS $125 AND WITH THE PLUMBER IT IS $140.00, PLUMBER TRIES TO UPCHARGE YOU.

If I was the one at the house with this plumber, I would of been furious. So not sure if the plumber tried to take advantage of my wife by not letting her know that he will charge and how much it will be. I see no point in you coming down for a free estimate if you are going to charge to look at the hose, if that is something you have to do to look and find the issue.

Grace H.

Art came out to patch up a mainline leak. He was very polite throughout the repair process and answered all my questions. They offer competitive prices, and gave me an estimate for a mainline replacement (for future reference) that was a FRACTION of what a competitor offered. Needless to say, I think I've found my plumber for all my future plumbing needs.

Mariel A.

They were all very polite and accommodating to our nightmare which started with a leaky faucet. We had numerous obstacles and many hours these guys spent here trying to fix it. They finally did, old homes have many issues and I appreciated their professionalism and kindness especially Art and Michael. No up sales or sneaky behavior. Great company.

Jennie D.

1 extra star for showing up in a mask. We asked for a quote for a leak detection, and charged me 160. I felt that Jovan supposedly detected where the leak was, quoted me 2,400 for fixing the leak when we met, but 2,800 on the invoice, forgets to turn off my main water line so the leak continued, and I really wished that he couldve at least offered to ""bandaid"" my leak temporarily and seal off my leaking pipe until I get it permanently fixed. It felt rushed and I'm left with 50% confidence that he says where the leak really is. I'm not even really sure.

Hector C.

They are now my go to plumbers! I used them for my whole out repipe and to clear a kitchen sink blockage. Both times were very very professional and cleaned up after and during the job