Compass Plumbing & Drain Services

Juanito F.

My wife and I moved back to our property in Puyallup after four years of living in another state. While our tenant took very good place of our home, some minor plumbing repairs were needed. We contacted Compass simply on the info we found at Yelp, and we are glad we did. Compass did a great job. Their plumber/representative, Brian (I think that was his name; our apologies if I am wrong) was excellent. He took care of the problems we found when we returned home, and he helped us find a couple of other issues. At all times, he was professional and helpful. In the future, if we need plumbing help again, we will call Compass and request Brian.

Doug E.

I called panicking because our dishwasher wasn't draining. They came out within a couple hour's diagnosed the problem, told us how to fix it and saved us a lot of money. Thank's so much we will use you for any plumbing needs we have and anyone who asks we will refer you.

Rian T.

Compass came in and gave a very competitive bid. Josh was very professional and hard working. They got the job done in a timely manner. I referred his partner Ethan who also works for Compass to do another job for my friend and he accepted it along with $500 in cash. He started the job and never came back to finish it. My friend had to hire another plumber costing her another chunk of cash.

Michael H.

Had an issue with a cracked pipe and called Compass. They had someone out here within few hours and didn't charge a ""service call"" fee. The plumber was very professional + courteous and was able to replace the damaged pipe in a timely manner. A+ service, highly recommended!

Corey O.

DO NOT USE COMPASS PLUMBING
DO NOT USE COMPASS PLUMBING
DO NOT USE COMPASS PLUMBING
My husband has been deployed and I am alone with 2 small kids(3 and 5). My faucet in backyard frozen over the winter and leaked when turned on. so I called this company.
This guy showed up and said he needed to cut open the wall in side the house to work on it, but I asked him to try less invasive approach so he started working from outside which worked just fine. Turned out it was an easy fix, just changing the faucet, nothing complicated. It took 2 hours for this guy to finish it, including talking on the phone in his van, writing the bill, and loading his tools. He worked so slow! When he was done, he wanted $468!!! with senior discount! He said he charges $150 an hour!! I argued. He called someone on the phone and asked me ""How much do you want to pay?"" Is this some kind of used car dealer? I felt so sick to my stomach that this guy was trying to take advantage of me. I just wanted him gone, just out of my house. I paid $300 plus tax. After he was gone, I broke down. It was so sad that they take advantage of a mom without a husband around.
Please share this so this company won't be ripping off and taking advantage of other people any more.

S S.

We didn't have any work done because the quote was so outrageously expensive.
We have a small bathroom which needs the vanity plumbing moved 6 inches, a wall mount toilet converted to a floor mount, and lastly plumbing moved from a shower wall to a different shower wall located within 2-3 feet. The quote was $ 6300.00
No thanks

Maitoka H.

Great service and price, would definitely use them again. Using Compass essentially saved us about $1,500 and restored my trust that there are honest companies out there.
Another company had recommended to replace the water tank (which is not even 6 years old) because the connections used by the builder were supposedly corrosive and just replacing the electrical elements would only provide a temporary fix. They also charged me about $100 just to take a 2 minute look at it.

In contrast, Jimmy with Compass gave us a free estimate, and after careful evaluation confirmed that the tank was in good condition, the parts only a bit rusty (which is normal) but not corroded, and that the replacement of only the elements was all that's needed. This alone was already significantly less than a comparable estimate with the first company.

The repair with the needed parts was already done the next day, and I am thankful that we came across Compass Plumbing.

Christian S.

Hi everyone just wasted a day waiting for these guys was told ""We'll be there tomorrow at noon to two then one then two then three rolls by and then ""Were sorry everybody is at a raw sewage issue"", so is mine. ""Is there anyng we could do?"" Yes pay for my lost day.

Lisa S.

We had the work done and it was finished in a day and was the exact amount quoted even though he had to run to the store to pick up a few things. He even had us call him when we were done tiling and he stopped by to put the fixtures back on. Would definitely use him again.

Morgan M.

My husband and I have used Compass Plumbing for two jobs in the last year related to our kitchen remodel -- moving the gas line to our stove and fixing the plumbing under our new sink and garbage disposal. Two quick and easy jobs that were done in a timely manner at (what I think are) reasonable prices.

It's hard to be really enthusiastic about a plumbing service without having a lot of previous plumbing issues/experiences, but the bottom line is, I trust these guys to get the job done and to respect my house, my time, and my budget.

I hope to be able to bump this review up to 5 stars after next week when Compass will be coming back out to our house to install new water and drain lines for our laundry room remodel project.