Comfort Solutions

Dustin D.

Hey these pieces of shit fucked up our AC and left it disassembled, now no other company can touch it until they come put it back together. They've dodged calls from us for 48 days now and it's hot as hell. Fuck this company don't ever contact them

Rachel S.

** UPDATE: They will send out a technician to look at the ac again. I appreciate the responsiveness of the manager.

Unfortunately, we purchased a new furnace and ac from them in Fall 2017. They had to replace a part on the furnace two weeks after installation because of a faulty fan.

This spring, we used the ac for the first time and it was incredibly loud. They came out and blamed it on the installers, saying they hadn't ""tightened the screws fully."" That was about a month ago.

Now, it is making a terrible rattling noise. I've requested that it be replaced (it is under warranty), so I will update my review based on their response.

As of now, I'd recommend to go with anyone other than Comfort Solutions.

Kira H.

No matter what're you go, get plenty of quotes from different contractors!
After figuring out a furnace model we wanted and a price that worked for us Torsten took great care of us on the sales end and was very thorough and professional with his calculations.
It was great that they were able to install our furnace the very next day because it has been cold. Our installers Jeremy M. and Devon D. did a fantastic job and kept everything tight and orderly looking. They were super thorough in explaining the parts after installation. Couldn't have asked for better installers. It is nice to be warm. We hope this furnace works as good as we imagine it will.

Adrienne M.

We paid a lot to have extra duct work done, and have an AC and heater put in. Unfortunately, it wasn't done very well. They left huge holes in our ceiling where they cut the vents out in the wrong places and then moved them. The thermostat was the same thing. They took out a shelf in our closet to make the new ducts run through the closet which was fine, but they left the shelf, insulation, and wood trimmings all in the carpet. They told us they would install a vent on the main floor o the house and forgot, When I got a supervisor back out here he told me it would be an additional fee to do it. They quoted us 2-3 days to do the work, it took over 2 weeks of them coming back out to fix things and nothing was ever done correctly. The guy who gave us the quote told me they would re-finish the walls for the amount he quoted me but the team told me they do not do sheetrock work and that nothing would be refinished AFTER they did all the work. I have holes in my garage, daughter's bedroom, my bedroom, and our laundry room where they just left the walls open. Because they did not install a single vent on the main floor as they told me they would the main floor is always blistering hot in the summer and cold in the winter, so the entire system basically does one floor of our house. Nothing was what they told me it would be. The supervisor and techs all told me we'd need to have our windows re-done to see the difference, so we did. $13,000 on that too and there's no cooling or heating on our main floor. While the windows are fantastic, look great and do help stabilize the temperature I could have done that much without Comfort Solutions. I am so disappointed in their work, and attitude about fixing the issues they never addressed with the installation. Had the supervisor out three times and finally gave up. Last note one of the techs working on the installation kept asking if he could have things out of my home. I was extremely nervous to let him work in my house without watching him. It was a horrible experience all the way around.

Julie G.

So happy with Comfort Solutions! Best experiences with the whole team of Aaron, Philip, and Dylan. Got the correct size this time new ac system, furnace, air purifier, and humidifier. Had been burned by a previous company that charged a lot of money to fix the ac, which lasted only one day. We are so grateful for Comfort Solutions. Excellent work and customer service. Highly recommend! Thank you!

Kurtis S.

We just bought a fireplace from Comfort Solutions. They installed it today and its working like a charm. We didnt think we would be able to do vented as it is in our basement and we would have to difficulty through concrete to get the vent out. When rep Dave came out the first day he was honest with us and also helped us save money. Our installer Paul H. was awesome and very efficient. He was here alone and did all the finishing touches to framing, ran the gas line, set up the thermostat, and installed the fireplace with instruction and answering questions along the way. Paul made sure everything was working correctly and made sure I understood how to adjust and control the settings. He also was able to vent it out back with no problem which will help make the air fresher inside. We are excited and say thanks to a great team who are extremely efficient and trustworthy. I would recommend them to anyone and i do recommend them. Thanks!

James B.

Rich came to service a fireplace and furnace that I had concerns about. I was a bit frustrated to have to pay for them to drive up to PC at first, but what I paid was well worth the service I got. Will use them again.

Robbyn W.

2 years ago I wrote an excellent review. The heater that they put in almost blew up. I'm selling my house and must replace a heating unit that I purchase only 2 treats from ComfortvSolution.. Since I didn't have the warranty they can't do anything about it when I called them.

Jack H.

Robert and Jamie from Comfort Solutions are professionals and honest. They can after we had experienced Soddy work from another company in Utah County. Our old Goodman Firnace, cheapest in the industry, went out two years ago. It had been repaired several times, two new circuit boards, a new fan and three heat sinks and a high temp switch. When pricing a replacement we found Comfort Solutions to be quite affordable with quality equipment.

Jay X.

Have been Hartman customer for years. First time contracted Comfort Solutions for a new furnace since Hartman was bought out. So far, the experience is good and smooth. Juan and his partner installed the equipment and clean the site, explained the operation of new thermostat. So far so good.