Comfort Heating & Cooling

Karl B.

The worst plumbing company I've ever came across. Late to show up the two days he came . His help is so unqualified. There try to scam us for over charging time . Lied about everything he did . Can't be trusted in your home at all. I really can't believe he's not in jail ,but should be.

Justin F.

Hired Tom to install a mini split at a seasonal lake cottage. He was scheduled to arrive at 9am, and showed up around 1130. After spending most of the day working on the install, he told me he'd have to come back to finish. The next day he said he couldn't come because his helper called out. I told him I needed it done and that I'd help him. So he came to finish. Unfortunately and to no fault of his - the unit did not work properly. During the install, he disconnected an outdoor light and outlet. I paid him in full and started the warranty process with the manufacturer. He told me the light and outlet had been restored. After he left, I realized they did not work. (They worked fine before he started). I ended up having to buy a new mini split unit with the hope of returning the old one. I asked him to come back when he could to install the new one. I live 6 hours from the cottage and couldn't get there until two days after he was scheduled to come. He let me know he was done and assured me the light and outlet had been restored to original condition.

I reluctantly paid him, as he demanded I pay him prior to me seeing and approving the work. I arrived two days later to see the new unit was installed quite unprofessionally with exposed wires and not very ""clean"". He also left the old unit sitting outside to be snowed on. The light and outlet still didn't work. And I realized he has thrown away paperwork and the remote for the unit I was hoping to return. He also stole the copper tubing that went with it. And charged me $100 more than the original install, which I didn't argue with even though there should have been less work for the second unit.

So I now have a unit I can't return since it's missing parts and a light and outlet that don't work and his response was about as unprofessional as they come. This guy is an amateur pretending to be an HVAC professional. Read other recent reviews from actual clients of his - he's dishonest and does not complete work as agreed upon.