Columbia Basin Plumbing

Pupukea L.

After 6 years of service, my electric hotwater heater sprung a leak. Called Columbia Basin Plumbing. Katie ( 509 392 5365) is very helpful and answered my questions and concerns regarding remove and replacing my heater. She even called me back to let me know the approximate arrival of their plumber. Ulices, plumber, was very efficient and thorough in performing the job. He removed and replaced the heater in only 2 hours; to include plumbing the unit to code which it previously wasn't. Was glad for his knowledge...definitely will be a plus for pre-inspection when selling the home.
I would definitely recommend Columbia Basin Plumbing team for any plumbing project.....especially Ulices! He installed unit as if it was at his home.
Thank you TEAM!

Maxwell J.

So here is the deal. We called this company and were told by their receptionist that they do in fact service fireplaces. When the tech showed up, he informed my wife that they didn't service fireplaces, but that she might has well do the other work she had told him about possibly doing because they were going to charge $185/ hr anyway just for the service call, for a service they don't even provide. Unless you are ok with companies that deceive their customers, I would stay far away from this company....

Mark C.

I had a back up and thought something was in my main drain line. They used a camera to see what was in there and the line was clear. They then replaced a rusted flange where the toilet was bolted to the floor. Which was nice and then they set the toilet and made sure it flushed. The work was good and the person was professional. My problem is that I was charged for an hour of work when the whole job took half an hour ($185.00 per hour) and $100.00 for using their camra for 5 minutes. My total bill was over $340.00 for half an hour of work, wow! I am not complaining about the work but the cost. I feel robbed. I do live in Kennewick contrary to what the review says.

Wiliam R.

Thanks to Megan and Tyler.
Lost our hot H20 and they came early.
Replaced thermostats drained tank
In less than an hour.
Megan best phone assistance and Tyler very professional and pleasant.
Great service will use whenever need again.
William and Bertha Radford

Karen B.

They are very thorough and do an excellent job. Every time I've called they come the same day. I would highly recommend them! Great company and very nice people to work with!

Heather M.

They did a great job removing and installing new toilets in our new home. They also gave advice on flush options before installation which helped us avoid weak flushing toilets. We have quite a few kids and soon they will all be teenagers- the last thing we need would be low power flushers! :)

William H.

My wife and I had our washing machine died, but when we moved the washing machine we noticed that the water heater was leaking. So instead of replacing the tank type water heater, we decided to have it replaced with a tankless water heater. By now my wife and I were without any hot water for about a week (my fault). My wife that has arthritis and can not stand cold water, and therefore I received lots of complaints from her. I checked with several plumbers in the Tri-cities, but none of them could do the install until some time late the following week. As a result my wife got super mad at me. I called and talked to Megan Simona about my major problem, and because of her I got my system installed in the current week (just couple of days). Because of her my wife and I are happy again. The installation and its costs were very reasonable. They were very flexible, their price the installation was the same if I purchased the water heater from them or had them supply the hot water heater. However, I decided to have them supply the water heater, and it cost me $60 less than if I had purchased it myself.

Oh! The main reason for going to a tankless water heater was to free up space in the laundry room.

We are very happy with the installation and the two people that did it.

It is a great place to call for any plumbing work that needs to be done. Be sure to ask for Megan.

Frank W.

I had a broken drain pipe in the crawl space under the house. The plumber from Columbia Basin Plumbing arrived promptly and repaired the break quickly, effectively, and at a low cost. While he was under the house, he also attached some additional brackets to better support the drain pipes to help improve the drain flow. I was very pleased with the service.

Sandy L.

The showed up within the short time frame they gave me. The truck was clean and orderly. The plumber was also clean, and he was friendly and helpful. The problem was fixed in short order. A quick and professional company that did the job right!

Olivia V.

This is the best plumbing business in the tricities. They are knowledgeable and skilled with 20plus years experience. They are hard workers and most importantly are not into selling or adding additional costs to things or time spent (that doesnt actually need to be replaced or just to make an extra buck). They focus on the issue at hand and tell you truthfully what actually needs to be fixed and or replaced. They are a legit company you can count on. I highly recommend them! And will use them again in all my future plumbing needs.