Colorado First Plumbing and Sewer

Linda R.

Excellent service! The company is honest and reliable . Went extra mile to help us ensure our hot water heater was serviced and operating correctly.

Josh P.

I had a very poor experience with Colorado First Plumbing and Sewer. I have a home warranty through American Home Shield, and my 25 year old toilet developed a hairline crack, which caused a leak. The technician dispatched did not find the hairline crack on his first visit, which resulted in the leak continuing and causing additional damage to my ceiling. Then, when they came back out, they said that the hairline crack was not caused by normal wear and tear, even though it was a small hairline crack on a 25 year old toilet. So, because they said it was my fault that the toilet had developed a crack, my ""gold level"" home warranty plan did not cover my toilet. They did not specify what I did wrong, only that the damage ""was not caused by normal wear and tear."" So I had to pay $125 to have them come out and misdiagnose my issue, causing additional damage, and then it took them close to a week after the second visit before I was finally informed that the toilet damage was not caused by normal wear and tear, and that I would be responsible to pay $550 to Colorado First Plumbing and Sewer to install a new toilet. Even though my home warranty should have covered 100% of the replacement. I called to speak to Tony and he gave me a ridiculous analogy that my toilet was like a Model T. He said if you keep a Model T in the garage and never use it, then it will last forever. And my toilet should also last forever, apparently. But since we actually used my toilet and sat on it, then apparently I was not caring for it properly. Go figure! This company took very poor care of me, and I will steer clear of them moving forward.

Nick B.

We had several issues and Brendan handled them all with professionalism and ease. He was early to the appointment and quickly took care of all of them. He was knowledgeable and went out of his way to educate me. I would 100 percent use him and this company again!

Sherrie S.

If you want to wait a whole week for a new hot water heater after yours bursts then this is the place for you. And since you keep blaming AHS in other reviews it was not a claim denial or anything of the sort. We contacted several other plumbers near us and all said they'd send someone tonight and have the new heater in tomorrow. Maybe y'all shouldn't be contracted with AHS if you're going to treat their customers like shit.

Felix A.

Reese R. brought professional energy from the moment he stepped in my home. He diagnosed the issue quickly then launched into action. He's full of insight and made the process look zen at times.

This is the type of service folks say don't exist anymore. 5 stars

ashley c.

Reese and Brendan worked very quickly and efficiently.
They resolved the issue in no time!

Amy K.

We had a bad sewer smell at our house -we had used two other plumbers who could not figure out our problem. Codee and Reece from Colorado First refused to let anything stop them. They stayed well into the evening and finally figured it out. We are so thankful we found them. They were clean, courteous and extremely intelligent. We will be calling Colorado First Plumbing and Sewer again!

Kahala T.

I was desperate for a plumber after my water heater went out on me and I was going down the list of plumbers and these guys pulled through last minute situation! Everyone was booked or not answering their phones and these guys answered my first try! They were able to accommodate my needs within 24 hours, which can be a bit of a pain dealing with plumbers! I highly recommend these guys! Their customer service is on point and the price is totally fair with competitors! I'll definitely be recommending these guys to my friends and family!

Mara B.

I am shocked by the negative reviews. I had a really great experience working with Colorado First Plumbing and Sewer. I bought a new-to-me house about 9 months ago, and after our first winter we've had some issues related to plumbing. When I turned the sprinkler water line back on the backflow preventer started shooting into the sky like a geyser, which isn't what you want to see. I submitted a request through AHS to find out it isn't covered, which is fine. The plumber who came out did a great job giving us a reasonable quote and then getting the parts once we agreed to the job. The price seemed competitive since plumbing can be so expensive too. He was personable and efficient. I truly appreciated the work he did. He explained why the piping needed to be diverted too since it seemed the previous homeowners had done something that led to the inevitable pipe freeze. I felt like these plumbers were so professional and helpful in explaining more about how to take care of the backflow preventer in the future and why they did the repairs a certain way. They even fielded some questions from my S.O. who wants to know more about home maintenance. I would definitely add Colorado First to my virtual Rolodex of home maintenance providers.

Dani J.

Absolutely the WORST customer service I've experienced. We had a leak under our sink that has been slow so the first time they came out they weren't able to find anything. I called back to have them come look at it again because we've continued to find water under our sink. Michelle was extremely unprofessional, hung up on me multiple times, and would not come back out without me placing another ticket through AHS. Will absolutely not go through this company ever again.