Colony Plumbing, Heating & Air Conditioning

Girls T.

We have a mendota fireplace that was supposed to be top of the line. We've had it now for 10 years every year they have had to come to fix one thing or another. Every part on this thing has been replaced and now once again this year it doesn't turn on. When I called for service the soonest they could get me in was late December. So now we have to wait a month and a half to get this fixed , right at the time of year needing it most.

Amelia W.

Colony is the BEST for customer service!
They sent someone out the same day and our furnace was fixed that day also.
John was the most caring and personable! He went the extra mile.
Tammy was great on the phone.
I highly recommend!!
And give them SIX stars.
Can you tell I'm happy!

John D.

Of the three HVAC companies I contacted, only Colony responded, and got my business. The other two never even returned my call. Colony gave me a fair quote and showed up as scheduled for the installation. I won't beg any business to take my money. Colony earned it!

Kathy K.

Colony came out to install our new furnace and did a fantastic job. During the install we discovered that our return air vent that is located under our slab house was collapsing. They ran us a new return air vent to our hallway and finished the furnace install. All I can say is this furnace rocks, we no longer have cold spots and there is no temperature swings.

Allison L.

FO NOT USE COLONY! They will tell you they can't get a replacement part, and tell you to get a replacement unit. Then months later they will claim they found a part, and tell your insurance it could have been repaired! Whether it's a technical lying saying we need a replacement when we don't, or they are just mad we got a replacement from someone else, either way I'm out THOUSANDS that insurance won't pay for due to their negligence.

Rose B.

I am staying in a friends house in Iowa City and had a problem setting the thermostat correctly. I could not contact the owner and mistakenly contacted Colony. I cannot say enough about the KINDNESS and PROFESSIONALISM they showed me.
They sent me a detailed explanation of what I needed to do which solved my issue.
I might add, I am 76 yrs old dealing with a health issue so this was particularly significant to me.
If Colony gives this kind of treatment to a stranger I can only imagine how GREAT they must be to their paying customers!!

Nathan S.

Dave and Dusty were a little behind schedule when they arrived, but they were fast, friendly, professional and efficient replacing my 23 year old A/C system just in the nick of time before another Iowa summer heat wave hit. The house is cool and comfortable now. Colony has always given excellent service to me both at home, and where I work.

Renae M.

Excellent job! Had air conditioner and heater replaced. Arrived on time. Worked done quickly and knew what they were doing. 5 hours had everything done. Left the place clean. Great company, great workers! Also great price!

Tara S.

I called because our hot water has no pressure. They sent out a guy and he looked at our water heater. I asked questions and he said he did not know because he doesn't work in plumbing, he was just helping out. He took a lot of pictures and said someone will call me back with quotes. Before he left he made sure I paid him 115.00 for the service call. There was no service that I received, unless they plan on giving me copies of the pictures they took. When I was called back, the guy was rude and cut me off with a quick no when I asked if we can change our water heater with power vent to a regular water heater. I called someone else and got a free quote, friendly service, and we will be converting to a regular water heater. Not to mention the prices they quoted are way higher than what I got for free from 3 other companies. They don't even deserve 1 star!

Craig A.

They do all our inspections and annual service for home and rental property. Technicians are always friendly and helpful. Have purchased new furnace for previous home and recently a furnace and previously an a/c unit for rental house. Like the fact that they are diagnostic in their approach and that ""replace and buy new"" isn't the answer to each problem.