Collins Pacific Plumbing

Don

Excellent customer service .Knowledgeable, friendly and efficient repair person arrived on time and was able to complete the repair to my satisfaction.

C C.

The water in my backyard cannot shut down and kept splashing water. I've been calling for every emergency plumbing service that I found online but no one responded because it was Sunday evening. I was panicking because the water has been splashing for an hour and it's getting more and more. My backyard has started to turn into a mud garden. Thankfully, Russell responded to my text and gave me some advice on how to shut down the regulator valve first. He apologized for not being able to pick up my call but has been patiently replying to my text. After the water was successfully shut down, he gave me the option for waiting until tomorrow (Monday) for him to fix the spigot at normal hour rate as compared to emergency charge on Sunday evening. I did not engage service with him because my husband managed to replace the spigot after water was shut down. I was really grateful that Russell was so attentive despite it was already after his business operation hours. I'm keeping his number for future use, for sure! And would highly recommend it to everyone!

Felice S.

Professional, honest and quick to respond. Gilbert took care of us. Replaced supply lines, angle valves and bathroom faucets. They let me buy my own and they installed for reasonable price.

Megan T.

Great customer service. Technician, Brayan arrived on time.. He was very respectful, communicated well & professional throughout the service. Our hose bib needed to be replaced and he explained all of that and took his time. We paid $278 & I appreciate his time and would recommend this company for any plumbing needs!

Bob M.

Had them come out and flush our tankless water heater. Tech was on time, professional and friendly. Would use them again for any plumbing needs.

Jose G.

I discovered a leak at my water meter box near the street and looked online for rough estimates. My issue seemed very clear, there was a visible leak inside the box, past the meter. I could hear and feel the leak. Let me tell you, there was no shortage of companies that tried to scare me into paying outrageous prices. Collins Pacific Plumbing were the only ones that actually listened to what the problem was and provided a realistic and fair estimate. My technician was Gilbert and he arrived and provided a in person quote. He was upfront and honest and his quote was very fair and competitive. I had other in person quotes and some of these companies are trying to take advantage of people. I appreciate Collins Plumbing and Gilbert for being honest and straight up. Gilbert was very personable and explained the whole process. The job was documented with photos and he explained exactly what he did to repair everything. The process was super smooth and my issue is now resolved. Gilbert even covered up my landscaping when he had to dig a small hole. It was a nice touch. Collins Plumbing has earned my business for any future work at my home!

Stephen R.

We used Collins 2 years ago when we needed a toilet replaced. 2 years later we had a minor issue with the water level. Tech came out and was able to adjust water quickly and easily. The bill seemed high for a simple repair but Aaron (service manager) worked with me to reach an equitable solution. Companies that listen and work with you are invaluable to me. We will continue to use and recommend Collins to everyone we know!
Steve Ruegsegger

John

Their estimated cost too high for a small job. They was good in providing the guidance for the job but after that their quote for the job is too high.

Madalyn V.

John was amazing!

When we originally were looking for somebody to put in a gas line to our kitchen, they came out to give us a quote and we're very professional. They followed up with us and we're able to work with a time that we were available to come to the house and install the gas line. It only took them around an hour and a half to do so and the set up looks great.

Turns out that John was literally our neighbor up the street. So grateful to support a business and company within the hometown.

Thank you!

Ag E.

Highly professional and reasonably priced. I couldn't be more pleased with the outcome!