Colburn Plumbing

Jinelle A.

I would recommend anyone I know to Colburn Plumbing for their plumbing needs. They were very pleasant to work with and their employees were very helpful. I gave them a call and let them know what I needed assistance with and they immediately made sure I was serviced properly from beginning to end. It was a delight speaking with Makana and Shelby and Mike did a great job with assisting us and fixing our piping. I am truly happy and grateful for their services and customer service.

Trina B.

These guys are great! They were quick to respond and get out to our house. They were professional, clean and honest. I thought I needed more work done, they informed me I didn't need to replace what I thought I needed ($700 diff). Work was done great, quick and very reasonably priced.. we just found our new plumbing company!

Diego A.

At a time when the first three tries I tried to secure a plumber ended in utter failure, Colburn Plumbing became my savior. The first one I called took my info and said they would call me when they opened to schedule. They called in the morning, only to say that they didn't service my area. The dispatcher knew where I lived, she could have told me then. So I waited till 8am to call the others, I left messages as they were not answering. Shelbi at Colburn did pick up the phone and said that I could be seen later in the day. To be fair, I gave the other two a chance to return my call. Two hours had lapsed and no return phone calls, so I confirmed my appointment with Shelbi, photos of the leak were sent. The plumber Mike came as expected and he was prepared to fix my leak, which he did fantastically. Hats off to Mike and Shelbi for helping to restore order in our household.

O O.

Regular plumber could not be reached in time to fix a broken pipe that was discovered near closing time at my business.. Was referred to Kalani Colburn by my nephew and was very grateful that they contacted me early the next morning. Their texting apps, maps information and invoicing all done by phone, Kalani is courteous polite and does efficient repairs, the communication with the dispatcher etc. were at the highest level. Don't be displeased by the initial estimate, local plumbers charge about $150 for the first hour. Our regular plumber charges only $120 but is not readily available to us when we need him. The repair to the pipe required sawing off the old part and retrofitting new hardware. The job was completed within an hour, cost was minimal, $218 and the speed and courteousness with which Kalani worked was nothing short of outstanding. I highly recommend Colburn plumbing for your business or personal needs. I will be very happy to refer him to all my clients, family and friends. It is very rare indeed to find anyone in this service industry that is worth every cent and Kalani Colburn's services fit the bill!

Cara Y.

Can't thank these guys enough for coming to my rescue! I moved into my apartment a little over a month ago, but had no toilet installed as the previous contractor had removed it to do my bathroom flooring. Sooo you guessed it! I had to live without a toilet for over a month! So not the business with those middle of the night potty breaks.. anyway, I at least still had a working shower up until my shower drain decided to get clogged for some reason. For almost a week, I had to live without a full bathroom to use.. The plumbers came earlier in the week to try snake whatever was causing the clog but as I'm back to back with my neighbor, of course the pipe could only be accessible from their unit. But to my unfortunate luck, the tenant had moved out and was off island! It took awhile before the resident manager could get ahold of the previous tenant and find out that a new tenant would be moving in. Unfortunately that still meant no way of accessing the unit until they moved in. Hence waiting a week before the issue got resolved. Special shout out to Keone for fixing the clog AND installing my toilet. Yayy!!!! One star removed cause I had to patch up a hole in my wall from them trying to access the pipe they thought they could reach through my wall. I would still go through them again though!

Suzanne R.

I found a leak trickling down my wall and called Colburn Plumbing. Keone came to the rescue. Not only did he efficiently detect where leak was coming from, (my upstairs toilet) but he skillfully fixed the problem in a timely manner with the right equipment and great attitude. Keone has great communication and just gives off a sincere, good person vibe! I felt comforted and well taken care of by Keone during this time of stress. Am so grateful for meeting Keone!

Jeannie C.

Fast service and price is very reasonable. I was very afraid of spending thousands of dollars but he found the problem right away and fix immediately. Very happy with company.

V W.

We were referred to them by Handy Andy and really, we're in their debt for it. We've had a lot of problems over the years with contractors; plumbers, construction, Hawaii is a hive of shady businesses. Today, we had no problems at all. They arrived early to assess the job, were back here on time with the needed parts and equipment to get our numerous jobs done in two hours less than was estimated -- and the estimate given was five (5!) hours less than another company quoted. The other company wanted to send 2-3 people, too. Colburn handled it all with one. I guess that's the difference between professionals and amateurs looking to milk people for a quick buck. The work was solid and cost-effective -- there was no upselling or fishing for additional work that ""needed"" doing, either. We got exactly what we wanted and weren't pressured about anything more. Our estimate from the other company was $1850.00 to 2600.00, where as Colburn handled everything for 721.20. 721.20 compared to 1850.00? In less time, with less people and no hassle? Yeah, I'll take that, thanks. It's worth noting that the ""other guys"" I keep referencing were one of a few other companies we'd got quotes from over the last couple of months; they were the lowest with the 1850.00 estimate. The work was solid and the gentleman who did the work didn't take offense to my going over it and checking his work. I guess when you know what you're doing, why worry about it, right? I sound like a gushing school girl here, but after so many years of bad service and ""professionals"" being anything but, it was really nice and surprisingly refreshing to have some work done without any hassle involved. Friendly service, solid work at an excellent value. I highly recommend them.

David W.

After communications all week and then a same day reschedule by Colburn, then a no-show by Colburn, this is unreliable in my book. If Colburn finds it so easy to waste my time, then they probably aren't worth my time or money

Dennis C.

Shelbi and Keoni did this plumbing company proud. They each provided great communication and follow up. Shelbi kept her word and manage to work me into Keoni's schedule the next day after contacting the office late afternoon. Keoni provided a courtesy call night before just to touch basis on scope of work and manage to figure things out with mobile pics I sent. Day of job Keoni had the patience to go through and hear me out on all my concerns and gave spot on feedback. He is very upfront, honest, knowledgeable and shows pride in his work. I look forward in working with this company again!