Coffman & Company

Michael S.

I forgot to update my review! After many repeat come out visits they finally had a Master Engineer come out and look at the system. After about an hour of troubleshooting he discovered the issue. The waterline (if I remember correctly) wasn't giving the system enough of what it needs. He addressed it and the house now cools properly and isn't on for hours at a time.

That said their customer service is super great. I decided to hire them again to maintain the furnace at our new place (sold and bought a new house) and as per usual the customer service was really good HOWEVER the technician forgot to tighten our gas line to the furnace. We noticed a gas smell and had to call Xcel in to investigate. They discovered the loose line and tightened it.

Kind of a serious oversight! I didn't dock any stars for it, but I do feel like additional training or checklists should maybe be used before a tech leaves a home.

Peter S.

Overpriced! They took advantage of a furnace out in the winter. They quickly diagnosed the problem and replaced $200 worth of parts for $1,177 with under an hour of labor. I used them before for a furnace repair that was not critical and took more time and the price was $348 including a $20 part - I thought this was reasonable.

Nadia T.

I had an old water heater that needed to be replaced and Tom gave me a quote and all parts I needed, if I wanted to replace my old water heater with the one from Home Depot. He did a great job and saved me $$$ compared to other companies, which quotes were by 100s $ higher. He also was able to quickly diagnose and fix a problem with my AC. Many thanks to Tom!

Sara P.

Great company! They were on time, super friendly, and did an amazing job. They even left the areas they were working in cleaner than before they came. I would definitely recommend them 100%!

Jack K.

After shopping around I ended up going with Coffman & Co and am very happy I did. They did an absolutely amazing job replacing my AC and Furnace. Nate and Tyler were very professional and explained everything that needed to happen in Laymans terms. Also, they found and replaced multiple electrical outlets that were out in my house and did not charge me. Great guys.

Nick W.

overpriced - take advantage of home sellers, jsut needed compressor and charged as much as whole new Ac unit

Yelper R.

Wow. How great Tom was! He came out to service our equipment for the first time since we've moved in. He took the time to explain everything to us and was just so very very nice and thorough. He gave us several tips on how to optimize our complicated system, and we took notes. It could not have been a better experience!

Cindi J.

This company was SO very easy to work with, from day one. I had several bids from other companies, and felt that they were just trying to take my money. I do my research, and I know what the cost should be for what I wanted.
When I called Coffman, I hoped this would be the last bid I'd have to do. Well, it WAS! Jake was wonderful to work with, quick to respond once I had other questions, and we chose to go with Coffman for a new furnace and A/C and whole House humidifier.
When Alan and his crew came out, they were prompt, extremely courteous, efficient and clean. I was more than impressed. Alan, in particular; is such a stand up young man, who did a few extra things on our system to make it even better. I have some faith in humanity again.
Thank YOU guys!!

Sara P.

We live in Aurora and needed routine cleaning and inspection on our air conditioner and furnace. Coffman called the day before to confirm the appointment and again the next day to say the technician was on his way. Todd arrived at the expected time and was extremely polite and professional, taking care to wear booties in our home which was much appreciated. He took time to explain what he was going to do, and then spent a few more minutes talking to us when we asked about possible options when it's time to replace the heating and AC units. No scare tactics that we have to replace right away, just a pleasant professional conversation. Excellent experience and highly recommended.

Madeleine P.

We live in a Bungalow in Wash Park, with three thermostats for two bedrooms and the rest of the house. The heat in one bedroom would not shut off. My landlord sent Coffman and Company.

Cliff arrived punctually, with heaps of experience and patience. I followed him around in the basement for an hour.

Imagine the New York subway system without maps or signs. He found his way through hundreds of wires from the furnace to the hot water heater to the electric panel to the thermostats, thinking of possible problems, eliminating them as he tried one thing methodically after another. He went into the crawl space twice without complaint.

After an hour, I went back upstairs. Cliff stayed at it for 90 more minutes, until he found the problem. I was astonished that after all this, Cliff apologized that he had ""lost track of time"" and that the part could not be ordered until the next day.

I was touched by Cliff's mildness, integrity and humility.

You can expect the same from the dispatcher, Debbie.