Cody & Sons Plumbing, Heating & Air

Viki W.

Cody D. and the gentleman helping him (name of helper?) did an exceptional job repairing my shower. There had been an issue of not being able to turn hot water on. They arrived on time and at each
part of review of the issue and repairs, they kept me updated. They showed me the valve in the wall that was jammed preventing hot water flow, removed the valve without damaging the shower
and replaced it. The cost of repairs were reasonable and they finished the work in a timely manner.
I would highly recommend Cody D. and his unnamed helper

Ashley S.

Great experience. Appreciate the texts with the photos of the techs who are coming out.

Stacie A.

They are my go to guys now for my HVAC and plumbing issues. Have used them on 2 occasions recently (my house hates me!) and their technicians were fast and friendly. Definitely keeping their number handy in case anything else starts acting up!

Susan K.

We thought we needed a new furnace and chose Cody & Sons because of their rating on both Yelp and the BBB. The first pro that showed up was unfortunately a plumber who could be of no help however he was very pleasant to visit with and got the ball rolling right away to get a heating pro on the way. From arrival to finish, our furnace tech treated us with respect, honesty, sound advice and a big smile. We appreciated his friendly yet professional manner. We would highly recommend Cody & Sons.

Stephanie M.

Very friendly, professional, and
came 1 and 1/2 hours early! Had to get dressed quick :-).

The toilet was fixed in about one hour. Mother was advised that a general contractor would have to fix the under-floor shower leaks (and use another shower in the meantime, of course).

I definitely recommend Cody and Sons. They also serviced the air conditioner last year.

Abena O.

We've use them now doe 2 years for HVAC tune-ups. With temperatures approaching triple digits, we wanted to make sure our unit was in good working order. After the service our machine is more efficient and we feel the difference

M L.

I live in Plano, TX. When I finished taking shower at night, I noticed that the shower knob was broken, and could not shut the water! I was panicked and tried to find 24/7 plumbing service, but no one was available.... and I finally found Cory & Sons Plumbing. I called and the operator was very kind and arranged dispatching their staff right away even it was after 7 pm. Then even before the staff (sorry I don't know his name) arrived, he called me to text him the shower knob picture, and guided me how to shut the water on the phone! So the emergency issue was solved temporarily in an hour! Thank you, thank you!
Then he arranged Selso to come over my place next day to fix the cracked shower knob completely. Selso was very polite and professional. He also fixed my additional issues sufficiently!
I really appreciate Cory & Sons team to be available for my emergency!
They are the BEST!

Terpsichore B.

DOWN FROM FIVE STARS. I have loved doing business with Cody & Sons earlier this year and late last year. There were a whole lot of plumbing corrections needed when I moved into a new house which they did professionally, graciously and excellently. I would really prefer to stay with them, but they've told me their business has grown exponentially, and it looks they are having growing pains. I called them in March for a blocked toilet in a 1-Bath house, and they said they couldn't come for a week, which was not workable. I had to call them back for the same problem this week, and was told they couldn't come for *over two weeks.* They promised to try to squeeze me in, but failed to call me back for two days running. The third day I was desperate, and I got lucky. They happened to have a plumber near me, and he was able to come right away just before this weekend. They did leave without giving me an estimate for a second job that I'd requested, but I forgot to remind them, too. One staff person pitched me an annual service plan so I could get quicker service plus preventive maintenance and discounts, but I'm not going to pay 300.00 for that. Especially not when they used to give me 5 star service without it. They also left without cleaning the toilet bowl, which was unprecedented for them. I so hate to sever a substantially great business relationship, but I think right now they may be in over their heads. I asked if it was because of the pandemic, and was told no, it's winterizing season plus they have grown so fast. Shouldn't stopped up toilets take precedence over winterizing for valued customers?

Danny T.

Price gouging! I've used this company in the past for plumbing work and believed they were honest and fair. So when my AC went out in August I gave them a call. The problem was pretty straight forward. The fan motor needed replacing.

From the time of arrival, it probably took the technician less than two hours to diagnose and replace the unit. The motor itself isn't costly, $250 if I were to buy it myself. Total cost... $1358! That's over 500 dollars an hour and they know they can charge it because time is a luxury I can't afford when my family is sweating it out in a hot house in the peak of summer.

Desperation will make you agree to some terrible terms. It eats away at me that I allow myself to be taken advantage of by companies like this. Do yourself a favor and seek help elsewhere.

St P.

Unreliable. 48 Hours, no response. It's obvious on my Yelp that I am part of the LGBTQ population. I have to assume discrimination. Shame on them!