Code Red Emergency Plumbing

Edgar P.

We called Code Red on Mother's Day due to a flooding we had in our home. They showed up quickly and determined that our sewer line needed to be ""snaked"". While the technician(Jerry) snaked our drain, all of the sudden there was no longer any water coming to our home. He tried blaming it on our water meter(Water district ruled out it was not the water meter) and refused to put down the camera down the drain. He kept trying to throw different prices just to have anything done. We got a second opinion and there it showed on the camera that the sewer pipe was broken and when water was turned on it was going straight down the sewer.

Now I know that the main water line and sewer line are two completely different things and the possibility of the snake breaking through both is highly unlikely but here we are a week now with no water to our home. We had to move our 18 month old baby out and the company does not want to take any responsibility.

For anyone looking into this plumbing company just beware that they might come for one problem but cause another.

Jackie K.

Code red was there for us when our water heater started leaking, called them that morning and they were there and done by the time I got home and had hot water! Love them. Thanks to
Jerry for the wonderful service and great job done. Thanks to Luke Peters for have such a great crew working for him.

Cassi D.

They were the only company who even answered their phone on a Sunday night for our emergency ...and the tech was here in 30 minutes. He somehow managed to saw through two different walls and not wake up our sleeping toddler! He was friendly, explained everything, and never seemed inconvenienced. Even the woman on the dispatch was extremely nice. The price was fair and not overblown...I highly recommend this company!

Wendy C.

Jerry was awesome. He came to our house to diagnose the problem then ordered the parts necessary to fix it. When we needed new bathroom Faucets, he called the manufacture and got them for free. we would not have realized they were under warrantee without him. He waited for the Faucets to come before charging us. Besides his excellent work, he has a great personality. I will definitely use them again and tell all my friends to do the same. You can't trust All plumbers in Vegas, but you can certainly trust code red playing

Kathy D.

The management company for the house that I rent, called Code Red when we had a recent back up of our plumbing system. They sent out a technician called Brad who was great! Brad took the time to explain and show to my three-year-old curious grandson everything that he was doing and even let my grandson help him

Philip L.

Fabulous company. So glad Yelp led me to Code Red. I had a code red with a leak in a rental. Couldn't find anyone else but CR took great care of it within an hour. Robert fixed the refrigerator water line real fast and reasonably. He was awesome. So was James on the call in. We will definitely be using CR in the future!

Kirsten S.

My master bath toilet valve had broken so that it couldn't shut off. I went to fix it this afternoon and could not get the old one off. Since it was a one piece valve with the fill line attached, the line had busted from the pliers as I tried to separate the ring from the valve. Knowing this was now beyond me I called Code Red to see about getting a plumber out today since I couldn't turn my water back on until something was done about the valve.

Within an hour the plumber called from a job he was finishing up in Henderson. He was going to set me up for Monday but once I explained what was going on and that I could not turn the water back on until the valve was replaced he came out to my house immediately. At first it looked like a quick job as he was able to break the corrosion and muscle the old valve off the compression ring and put the new one on in about 10 minutes. But it turned out the old ring was leaking and it then turned into an hour to try to get it off. Finally he did it and got the new ring, valve, and fill line on without any leaks. All that was $85 (I had all the parts already) and I really wished I had cash on hand because I would have totally tipped him.

As much as I would like to name my fantastic plumber I did not get a receipt when he left. Not blaming him though, since he was pretty tired from doing his best to get this fixed.

Harley B.

I had noticed a small puddle of water in my front yard one morning and was a bit concerned as it did not go away by the afternoon. I took it upon myself to dig in the area and found a cracked pipe. I called 5 different plumbing services for estimates and chose Code Red for their prompt responses, professionalism, courtesy, fairness in price and just overall good feeling I got whenever I spoke to any member of their team. Vegas is a tough town when it comes to anything and I felt as though where other plumbers showed up to take advantage of the situation and make a quick buck at my expense the awesome people at Code Red genuinely cared and wanted to do the job right.

The owner and his mom came to my house personally to provide the quote, they are so sweet and great people. The day of the job Brad and his crew arrived promptly as scheduled and the whole process of replacing my main water line only took a day and we had water in time for dinner! Any concerns or questions I had were always addressed promptly and with courtesy, even after the job was done and I had already paid which is really saying something about the level of customer care and service. I will never call another plumbing company again as Code Red is just flat out the best in the valley and my family are customers for life! Don't settle for overpriced YES men, ""PURE-ists"" or cut rate fly by night companies offering too good to be true deals. Call Code Red first and the get the best in the west!

Raina F.

We were able to schedule quickly. The plumber, Brad, was on time (a couple minutes early even!!) and had all of the supplies needed to assess and replace our garbage disposal. He explained to me everything he was doing to try to get it to work again but it was clearly throughly killed. It was a bit expensive, but we scheduled the same day and had our kitchen sink working before that afternoon and not overflowing with rotten food bits. With toddlers, a working kitchen sink the same day it breaks seems worth the extra money, especially since the entire scheduling and repair was done within hours. Super happy with our experience. This is the second time we've used them - two separate problems - but with toddlers in the house, I highly doubt it will be our last. We would even request Brad again as he was super helpful, approachable, and even a bit funny.

Larry M.

I called on a Wednesday they came out Thursday went right to the problem fixed it good job great price I would call them again