Cloverdale Plumbing

Angela P.

This is the second time we have used Cloverdale Plumbing. They are absolutely amazing! They work to schedule an appointment that is convenient for you. Then the plumbers arrive on time and are so friendly! Matthew was very patient with my dogs. He also made sure we understood what he needed to do, gave us a fair quote and made sure we had no questions! We will continue to use Cloverdale Plumbing!!

Gretchen R.

When we had a pipe burst under the house, Cloverdale sent out a plumber immediately. Ryan stayed and worked with the restoration company to get the water out so we could get our water back on. He was great and stayed until 11pm. He was very diligent and we felt like we were in great hands. I used Cloverdale at another home many years ago for a burst pipe as well, as the experience was just as great. I recommend them very much.

Anna G.

So disappointed in my service today. The plumber was very nice but he charged me $136 to pull out steel wool wrapped around the end of the drain hose, which took all of 2 seconds. Then he ran the rinse cycle four times to make sure that was the problem. It took all of 20 minutes and on top of that he charged me $59 for travel time. $195 later, such a joke. I will not be using them again!

Amie B.

I had a leaky toilet on a Sunday afternoon, I had to call a plumber and fast. Cloverdale was the only company out of four that I called that answered the phone. Ryan came out within 30 minutes of my call. Ryan was fast and efficient, and friendly. I will call on Cloverdale Plumbing again with all my plumbing needs.

Susan L.

They were supposed to arrive the afternoon of July 5. My husband and I stayed home all afternoon and stayed off the phone in case they needed to call. No one ever showed up. Ironic, because their motto is ""We'll be there.""

patty p.

Like Kurt O and Al S before has said...Just stay away unless you want to be overcharged...twice. I used them because my mitigation company suggested them. Wish I had seen Yelp first. I called Kenny before posting this. More excuses than a second grader without his homework.

Lynne A.

We lost our water heater, on a Saturday. Called several plumbers and no answer. Cloverdale answered on the second ring. We told them the situation. Our water heater was only 3 years old they said we would be under warranty and to contact the plumber that was contracted on our build and we would save money. I explained we have tried to contact that plumber several times now and in the past but never have our calls returned and we now had to make a change. With that she took all necessary information and Andrew called us in 10 minutes. He walked my husband through a reset and when that didn't work he knew what was wrong. Within an hour Andrew found the part and was at our home doing the work. Fast, efficient and kept in contact every step of the way. Andrew also took care of letting us know that we would have warranty coverage on the part he replaced. Made our day. Thank you Andrew and Cloverdale.

Lacey D.

We were surprisingly disappointed by Cloverdale's lack of professional ethics and disclosures. Considering their good reviews, we went in assuming the best.

Our first qualm came during the estimate process. We'd scheduled estimates with multiple plumbing companies, so long as they did free estimates. When we called, Cloverdale said they did. It wasn't until the plumber was at our house that we were informed the estimate was free IF we went with them for the repair. If not, it was a $60 fee. We were never told this when we called to schedule our FREE estimate. We felt duped, and ended up having a repair done on the spot (that wasn't the dire repair we had called in about), just to avoid the fee.

Because we were already frustrated with Cloverdale and $200 in the hole, we had the plumber quote us his rate for our dire fix (needed a washer box rebuilt to replace a valve). The estimate was around $150. We wanted time to compare this to other companies. Given the insane rate they charged us to replace a simple $40 valve stem, we were sure we could find something better.

When we emailed Cloverdale back a week later (after no luck trying to find a handyman, because these commercial companies suck you dry in order to pay for their fancy advertisements), we set up an appointment for Tuesday at noon to have our washer box rebuilt for the $150 we were quoted. The woman we corresponded with was friendly, but again, failed to inform us of some important fine print in their policies.

Early Tuesday morning we get a call from Cloverdale saying they want to come do the work between 9 and 10 a.m. We of course had to tell them this would not work since we both work full time, which is why we'd scheduled for the noon hour. They weren't particularly fond of this.

Then we get a call a little while later (mind you, again while we are at work) from the guy who is scheduled to do the repair. He says, ""I see in your appointment email you mentioned the original estimate of $150 for this project. I just wanted to let you know it's no longer going to be that rate, because the estimate was based off the original service call."" So now we find out the work is more in the ballpark of $200, something the original plumber failed to mention if we didn't get it done that first day, and something the woman corresponding with us via email did not correct us on.

At this rate, we just really need our valve replaced so we can get on with our laundry pile. But after all the loops Cloverdale has had us jump through because of a lack of disclosure on their part, we will not use them for any services in the future. Nor would we recommend them to friends, family, or neighbors. The only reason we're giving them two stars instead of one is because their employees were friendly. But that certainly doesn't make up for all the nickle-and-diming along the way.

(And I swear if they don't take our $25 coupon for the work they start here soon, I'm going to lose it. Come on, Cloverdale, do us a solid here.)

Stephen B.

After previous excellent experiences with Cloverdale Plumbing, we asked them to install a matching auxiliary hard water faucet on our kitchen sink. The line was already plumbed to the under sink area and the sink already had the hole cut in it. So all we needed was the matching single valve faucet and a taste filter. It took them more than a month to order the faucet, which didn't match the main faucet design when it arrived. The cost for the parts and labor (1/2 hour) came to over $975.00. The good news: it works fine. But....about 8 months later I noticed a small red light blinking behind the faucet, indicating it was time to replace the filter. I couldn't find this particular filter anywhere in Meridian or Boise, except maybe Cloverdale Plumbing. I called them on a Saturday morning, got the answering service who offered to have a plumber return my call in 15-20 minutes, but warned me about a possible service call charge unless I waited until Monday. Forty five minutes later (half an hour after we had to leave for a meeting) we got a voicemail message from the plumber returning the call. I finally found the filter on Amazon.com and ordered one after spending an hour looking locally.

I'm still smarting from the cost (my daughter got a similar faucet, same brand, installed for $140 that really matches) and now I'm frustrated at the difficulty of servicing its filter too. It was no bargain!

Jeff H.

Wow Sticker shock!! $195 to replace the valve for a bath tub (I'd do it my self if I new how). It took 15 min to do the work and looked very easy. The guy was fast, had the parts and was able to get it done before I could get over the shock. ""Plumbers are expensive, prob because they need to go to 4 years of school for it."" I will keep looking for a plumbing company that has reasonable rates. They did write off the $60 service call rate. The only good thing is they had time to come out right away, I guess I know why.