Clog Busters Drain Cleaning & Repair

Cindy P.

After talking to Clog Busters and they explaining their service and billing. I better understood the situation. They did do a price adjustment for which I accepted. I commend them for reaching out to resolve the situation. Many companies won't even try to solve customer complaints.

Becky S.

Had them take out the garbage disposal and just replace with the drain and put new faucet on.... He did a great job and would definitely recommend and will call them for the future repairs

Todd D.

If you are looking for a standard snake cleaning to pull out tree roots, I would not recommend Clog Busters. I called the dispatch on Memorial Dan and she told me that the trip charge would be $159, but would not give me additional pricing. Brandon came out and showed me tiers of pricing ranging from $569 to $1799. I told him I only needed the drain snaked. He told me he would charge me $559 PLUS the $159 trip charge! I said no, then we settled on $400. FIVE DAYS LATER, our sewer backed up again and I called, and then they offered a camera and cleaning for $1175 minus the $400. I told them no way. I believe that this company is unethical and deceptive. Beware.

Shannon T.

Noah and Leo came out and worked til midnight getting our drains cleared and cleaned up after. They got it done. Thanks guys!

Shelly J.

Called about a leaking toilet. We provided the wax ring. We were told up front that we would be charged a trip charge of $59.00. After they arrived we were instructed to choose from 4 options on a tablet. The options were for different types of service related to what we needed done. The cheapest option was $198.00. This was an outrageous amount to pay for 15 minutes of work. A call was made to complain and the only option offered was to send someone back out and they would remove the toilet that they had just set and offer a refund. I'm appalled and will never recommend them. One star rating because a rating is required.

Amy B.

Do not call this company for a standard snaking of a drain. The schedule told me there would be a $59 trip charge, but didn't mention the tiered service levels I'd be offered for the job, ranging from $370 to $1200. Ridiculous! I sent him on his way and immediately called Roto Rooter, who charged me $117. The Clog Busters tech was very polite and I felt bad about getting riled up, but there's no way I'm paying triple cost to have my drain cleared.

P E.

BEWARE - Bait and switch tactics are employed by this company. Their sales pitch is to sell you a level of service plan and not to solve your issue. Because of the $160 trip fee, we felt compelled to use their service even though the situation felt deceptive. We were shown a tablet with 4 levels of service that we could select from in order to have them clear the clog - which you have to pay for before they'll do any work. The first option was $1,800, second approximately $1500, third around $1000, and fourth was $800! Then less than 2 weeks later the clog was back. We were told there would be a 1 year warranty on the option we chose, but when the clog came back we didn't bother. Totally feel scammed. Their options are time-based: once the alloted time (2 hours) has passed, they'll require you to pay for another option to continue. And when you talk to the office scheduler, they will not budge when you tell them this charge is unacceptable. They also charge a percentage of the option you chose as a credit card fee. They do NOT advise of any of these charges when you make an appointment. All they tell you is what the trip charge will be. I do NOT recommend this company! Issue NOT resolved. Do yourself a favor and find an actual plumber who can handle the situation!

Shawn S.

Brian from Clog Busters responded promptly to a call to our home on the day after Thanksgiving. We had problems with two different toilets. Brian was a true professional. He was able to diagnosis the problems and resolve them in a timely manner. He was kind, polite and after he was gone, there was not evidence that he had even been there. What a great job.

Michael O.

Jarod and his team are the absolute best! Professional, prompt, and they work clean! I highly recommend!

Lisa C.

Arron was so professional and fast. 10 minutes DONE!!!! Clean up and out the door. GREAT WORK CLOG BUSTERS!!!!