Clockwise Plumbing

Laurie A.

They came out to detect and repair a leak . Our warranty company charged usa service fee for them to go out to fix it.. When they got there, they stated they had to collect $275 to detect the leak or they would leave, which they did. We had to wait several days before they came out, never received any type of "leak detection test" or pictures, and received a quote for DOUBLE the cost of what 2 other plumbers quoted. We would never recommend Clockwise or consider using them on any of our multiple listings or properties. We hired TALT PLUMBING to do the work, they were efficient and cost effective.

Robert I.

Great service and reasonable prices. My sister told me about them and I have been very happy.

N J W.

If I could pick a lower "star" I would. They have not even made it to my house after twice they canceled on me...and that was after me calling them 4 times and my home warranty (who chose them) called them twice. They lie about the plumber showing up every time I talk to them.

Blue T.

The ladies on the phone are on top of things, it's the people in the field and their practices are just shady. First of all, if they give you a time window, best be assured they will come 2-3 hours after that window. Secondly they prioritize their visit based on their view on how much $$ they will make out of that project. Clockwise was consulted by American home shield to check for a leaks at my property and after 3 weeks of run arounds and not following proper procedures they submitted a quote that they knew was not going to be covered by the insurance. They wanted to install a "shut off valve" outside the house, any plumber would know that the city has a shut off valve 10 feet away. I had 2 other master plumbers come out and give me a second opinion and that's how I know this company is shady. I would stay far away from this company.

Eli P.

I was schedule by my home warranty this Plumbing Company Clockwise, the tech was scheduled to arrive between 12:pm and 3:00pm I receive a call he will be 35 minutes past 2:pm, He did show up by 3:pm, his comment was he is not able to perform the job because he does not see any issue, he did not even bother to take off a single screw or bring a tool, the moment I explained the situation I knew he will not be able to either not do his job or does not want to do it, since he is getting pay any way. I would not use them or contact them at all, I would not recommend this company for your needed job or please change your appointment before wasting money.

Christopher H.

This is by far the most unprofessional and unorthodox plumbing company I've ever encountered. I was set with this company by my warranty company and was throughly upset.
I was scheduled for my services to take place on today between 12:00 and 3:00 pm after not hearing from them at 2:30 gave them a call only to be informed that the tech was running behind and the new " appointment is after 3:00( pretty wide window). I asked for a call at least 30 mins prior but I didn't get one only a knock at 4:50

Mike C.

It wasn't my choice to use this company, my water line warranty "assigned them to me. I'll give you the short version. They NEVER SHOWED for their appointment! Communication was NON-EXISTENT. even the warranty company couldn't get a hold of them for an update. Most UNPROFESSIONAL plumber on the planet. I wouldn't trust them to install a garden hose! Because of their actions I had to pay my plumber $684 for a repair that should have no deductible because of this irresponsible sorry excuse for a company.

Monica A.

WOW! We do not know how this company got a 4 star rating! They have been called out to our house twice and it was NOT a good experience. The receptionist is very rude. They are a part of our Home Warrenty Team in which we wish they were not. The first time they came out to check our hot water heater they stated that it was about time to change it but he was not going to recommend the change because he felt like it could last for another year. This is after we stressed to them that we heard a loud noise coming from the hot water heater and it had buckled at the bottom. Saturday, June 15th the hot water heater flooded our 2 story home because it is located in our attic. Clockwise was the only Company that was available to come out. We called and spoke to them early Saturday morning and they PROMISED us they would come out but it would be around 5 to 6 pm, so they could turn the water off, dry my walls and clean up standing water until they could change our hot water heater on Monday or Tuesday. We spoke to the receptionist and explained to her that they come out before but did not fix it she got smart with us several times and stated that it was not their fought but they were going to send someone out to take care if it. We wanted until 6 pm but know one showed up to do the job. We called several times and know one answered. Today is Monday, June 17, We called to see why they did not come out on Saturday. The receptionist got rude with us stated that they were having phone problems. We asked what did they have to do with our work order for Saturday when it was already placed and they promised to come out to take care of the issue with the hot water heater? The first call to them rolled to her cell phone because she stated that they were head to the office and would call us back when someone was in route. They were a NO SHOW, DID NOT ANWER OUR CALLS OR CARE TO CALL FROM A CELL PHONE TO LET US KNOW THEY WERE NOT GOING TO BE ABLE TO MAKE IT! We would NEVER USE OR RECOMMEND CLOCKWISE PLUMPING TO ANYONE.

Roger D.

Had hot water heater going out they came the next day earlier then promised which I like. Mike was very polite came in surveyed the issue and replaced hot water heater in an hour and a half. Highly recommend

Hailey G.

AVOID THIS COMPANY. Unprofessional, unreliable, and untrustworthy. We had a leak in our utility room, our warranty company dispatched Clockwise Plumbing to fix the problem. Clockwise initially responded to diagnose the problem (busted pipe), Clockwise advised they'd be out again in 2 days to fix it. 2 days came and went, no call, no show. I called them, the resectionist stated they had gotten "tied" up and weren't able to respond, so we rescheduled for the following day. Again, no call, no show. We did this a total of 3 times, before I finally called my warranty company to escalate the situation. Clockwise finally showed back up several days later and "fixed" the pipe. 2 weeks later, the pipe is still leaking. We called the warranty company, they sent Clockwise back out since it obviously wasn't fixed correctly the first time. Clockwise came back out, said they needed to install another kind of pipe and they'd reach out to our warranty company to get approval to install a new pipe. We never heard from Clockwise again. I called repeatedly, no voicemails or calls were returned. I contacted our warranty company to get an update and Clockwise informed the warranty company they had unclogged our lines and resolved the issue. Although I have the work order from Clockwise stating otherwise. If you have plumbing needs, Clockwise Plumbing is NOT capable of fixing them, DON'T waste your money or time.