Climate Express Heating & Air

★★★★☆ 4.1 / 5 (21)
: 3560 Loop 337, New Braunfels, TX 78130
: (830) 302-7401
: https://www.climateexpressair.com

Company Overview

Currently included in community registries.

Business Services

  • HVAC installation or replacement
  • HVAC system repair
  • HVAC system maintenance
  • Plumbing inspection

Business Location & Hours



Mon:8:00 AM - 5:00 PM
Tue:8:00 AM - 5:00 PM
Wed:8:00 AM - 5:00 PM
Thu:8:00 AM - 5:00 PM
Fri:8:00 AM - 5:00 PM
Sat:Closed
Sun:Closed

Recommended Customer Reviews

David F.
★★★★★

We have an old heat pump unit that was installed back in 2002. It was not performing well. Climate Express came out, diagnosed the problem and replaced the heat exchanger coils for a reasonable price. The technician did a great job and was very courteous. We have lived in Texas since 1981 and understand how critical good AC service is out here. We decided to sign a service and maintenance agreement with Climate Express based on their performance relative to their competitors.

Mel H.
★★★★★

Just had a great experience with Climate Express. Called this this morning when we realized heat was not working and it was 61 degrees in the house They were so nice on the initial and gave me a suggestion to try with our heat pump that we didn't know about. That didn't work so we called back to have a technician come out. Great communication through out and the tech arrived early. SUPER professional and friendly tech and two hours later we have heat again! Would not hesitate to recommend them if you are in need of HVAC help!

Melissa O.
★★★★★

Fabulous company! I would highly these people if you need a mini split unit put in!
They were on time and very friendly!
They were recommended to me off of the Nextdoor App. Highly Recommended !! I see why!!

Cindy J.
★★★★★

Even though the part wasn't available to fix the furnace the technician was prompt with communications and got the issue resolved the day that he received the part. Thank you!

Aurora M.
★☆☆☆☆

I used climate express through my management company. They overcharged me, disconnected wires, and installed the wrong type of thermostat. I had to call a friend of mine who is certified as well. He reconnected the wire they disconnected and hid. He also checked all the pressures and everything! Nothing was wrong with my system at all!
DONT RECOMMEND THIS COMPANY UNLESS YOU WANT TO GET RIPPED OFF!

Andy W.
★★★★★

Climate Express has been amazing to work with. From everything we can tell, they have been very honest and upfront. We had a entire new system installed, and they provided a military discount for us. The best part is they when we send an email for trouble codes on our thermostat, they ALWAYS respond in less than 24 hours. The service technicians are polite and respectful as well. Couldn't be happier that we stumbled across Climate Express!!

Lindsay S.
★★★★★

As a woman who is renovating a house top to bottom from replacing the foundation, roof, A/C, electrical, and plumbing, etc, I am not accustomed to leaving 5 star reviews to say the least. I am use to being spoken to like I don't know what I'm talking about, or spoken to with disrespect. It usually takes me meeting with at least 6-10 companies before finding one I can halfway stomach. Finding someone to replace the A/C was no different. Before I met with Climate Express, I met with several companies and was given outrageous quotes that I knew were unfair and knew they were trying to take advantage of me, and they would often speak down to me. But Bob at Climate Express has truly been a pleasure and truly an upstanding human being and has been the best experience yet with all of the renovation aspects of my house. He's very respectful and has handled the project extremely professionally. He's very prompt, fair, great communication, and just a professional job all around. Highly recommend.

John S.
★★★★★

Great company and service! They were responsive, available short notice, professional, affordable, and work was completed well and in a timely manner! Highly recommend! They replaced a PRV that was failing and effecting our water pressure.

Sam P.
★★★★★

I could not recommend this company enough ! We first came across them through American Home Shield and were so impressed with, we have used them ever since.

We use their service plan so they come twice a year to check our AC system. Right now they are swamped from the aftermath of the storm yet still came out to run a system check.

Today Stephen was our tech - he - like all their team was so nice and even put up with our neighbor who decided to question him ( Progresslve Commercial style ) incessantly!! He worked diligently to check everything and they always do such a thorough job!

You rarely see an AC / Plumbing company with 5 starts - they deserve it! Would highly recommend

Chad E.
★★★★★

Responded promptly and incredibly professional technician. He found the problem that two previous providers hadn't been able to figure out--an electrocuted lizard that was shorting out the compressor. We finally have reliable heat and don't have to go flip the breaker every couple of hours.

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