Cliff's Classic Care Plumbing
Company Overview
Our team offers plumbing repair and services tailored for commercial and residential needs. We handle kitchen plumbing, bathroom plumbing, laundry room plumbing, water heaters, water softeners, water filters, and various other plumbing components.
Founded in August 2005, Cliff's Classic Care Plumbing, LLC was established by Mr. Clifford V. Lao and Mrs. Debra C. Lao, who combined their passion for classic cars with Mr. Lao's extensive plumbing experience and Mrs. Lao's MBA.
Mr. Lao, following in his father's footsteps, became a second-generation plumber, gaining valuable experience from his father's 45 years in the plumbing field.
The Laos chose to enter the plumbing industry in 2005, establishing their business in Sierra Vista, Arizona.
Cliff brings over 30 years of plumbing repair and service expertise as a second-generation plumber.
Business Services
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
Business Location & Hours
Mon: | 6:00 AM - 4:00 PM |
Tue: | 6:00 AM - 4:00 PM |
Wed: | 6:00 AM - 4:00 PM |
Thu: | 6:00 AM - 4:00 PM |
Fri: | 6:00 AM - 4:00 PM |
Sat: | Closed |
Sun: | Closed |
Recommended Customer Reviews

What a wonderful experience! He was timely, informative, friendly and honest. I would recommend him without hesitation to anyone who needs plumbing work.

Our water heater stopped heating the water. We called Cliff's Classic Care Plumbing, and left a message. Cliff returned our call within an hour, and we made an appointment for him to come to our house. Cliff showed up on time and looked at the water heater. Two new parts had to be ordered, which took several days. When the parts arrived, we called Cliff, who was over the next day, and the water heater was repaired. Call Cliff, you won't be disappointed!

Cliff's work is five stars and he is a pleasure to work with. Our flush valve needed replacing - the toilet was constantly running. We couldn't easily replace the valve because the water faucet to turn off the water to the toilet was frozen. I did my research and was a little depressed to see so few plumbers with high Yelp ratings in Sierra Vista. I saw Cliff's Classic Care Plumbing ratings which were high but few so I looked at his website and learned he has gotten a high rating from Angie's list for six years in a row. I called for an appointment, Cliff called back within a couple of hours even though the message on his phone said it might take a day to get back to me. We set up an appointment for the next day - btw 12noon and 2pm. He showed up 15 min early apologetic, hoping it wasn't a problem. He found that our outdoor water turnoff wasn't working either so he turned the water off at the Main. Within 30 min, he was finished and he used the flush valve we had purchased when we thought we could fix the toilet ourself. He gave us discounts for being vets, left the bathroom in pristine condition, and he was a gentleman. The outdoor water turnoff would be somewhat costly to deal with and it would include digging up the landscaping. Cliff said its not leaking and as long as someone can turn the water off at the Main, we shouldn't worry about. If we need that done, he said just call and he would do it as a courtesy. He knows his business and he knows customer service. With those two things in short supply among other businesses I have dealt with in SV, Cliff is a keeper. Call him with confidence.

If you need a plumber call Cliff! Super friendly, great with dogs and plumbing needs. Very kind and came all the way up to Tucson to install a new water heater (extra charge however would only hire Cliff). Only the best options and accessories installed. Very impressed! He changed my shower faucet and even gave me options regarding designs to pick from. He will work on Saturday but by appointment only. Great price and brands selected!

Fabulous, craftsman, old school, plumber. Incredibly methodical, does not schedule successive jobs tightly, and very organized. Replaced my hot water heater and UPGRADED the original home builder's work as if my house was his! Installed male, threaded adaptors on hot and cold water stubs so future inlet/outlet lines can now simply screw on/off when needing replacement. Used new, high quality stainless steel flex water lines. Pitched the supplied-with-new-heater brass drain valve (has rubber seal inside, ugh!) with very high quality Wolverine (lifetime warranty) 1/4 turn brass ball valve. Installed and plumbed drain pan (now code required) to outside exterior wall. Installed condensation fitting in gas line (now code required). Also plumbed back in the complex water recirculation pump and piping. Sweated new copper tubing = a work of art! And of course, no leaks! Seeing is believing. You might find a plumber charging a few bucks less, but why sacrifice quality, witness a rush job, or risk a leak? And Cliff is the only employee so you can count on perfection time and time again! I have NEVER been disappointed in his finished project where quality and customer satisfaction is his guarantee. In my case, almost $200 on the invoice was additional investment I asked for in quality parts and upgrades for long water heater service life. Oh yes, he also offers military, senior, and Angies List discounts too!

Called around and got several quotes from area plumbers. Cliffs reviews were good and he was very informative on the phone. He installed three new toilets for us, and we cannot say enough about how good his service is. He was on time! He did a great job, kept us informed as he went along, he works quickly and carefully. Friendly and professional. His rates are VERY good comparatively. Very efficient.

called cliff to fix low flush toilet, he came then added more on estimate, toilet not working after one week and called cliff, he hung and was not available to help with unfinished work nor give warranty on his work

They finished up the job today.I had them scheduled for Tuesday but they came out today 6/1/2016.They called to let me know that they would not be able to come until the next day.They were very professional and I will have them come back to do additional
work in the bathroom.

Cliff's Classic Care Plumbing is the BEST professional plumber in the Sierra Vista area! Cliff comes with years and years of experience and that speaks volumes when you want the job done correctly, efficiently, and without follow-on problems.
I had a leaking shower pipe and Cliff and his son AJ came out on-time and took care of the broken pipe in a professional and expedient manner. They brought all the necessary tools and even cleaned up the area where they worked better than they first found it.
Plus Cliff took the time to let me know what the problem was and explained how the leak occurred. I'd definitely hire Cliff and his son AJ for any plumbing needs.

Worst ever! Dishonest. Called for estimate was told it would be 89.80 for the estimate applied to bill if he did the work. Also stated, I would get a bill in the mail if I cancelled without giving 24 hr notice. I set up the estimate and the date for the repair at the same time, explaining I needed the job done on Friday, he agreed and I paid $100 cash down since he did not have change. Thursday night I got a message from his secretary saying he could not do the job Friday she offered Sat Mon or Tues, all would not work for me. I told her because they were breaking the agreement and not within their required 24 hr notice, I wanted a full refund, which she agreed to mail me a check for the full amount. When I called the next day to find out where I could come pick up my money instead of waiting on the mail Cliff answered and told me i would not be getting my full refund. He refused to hear anything I had to say and was raising his voice the entire time talking over me and hung up. Does not honor his word, the word of his secretary. His estimate was inflated, he is a rip off . this site won't let me post a zero star