Clean Out Plumbing & Rooter

Kc C.

I called in due to a clogged kitchen sink. Chris and Geronimo came and took care of it. I appreciated their honesty and kept me well informed of the situation. I would definitely recommend them and will be calling them for any future needs.

E M.

Brian came out the next day (Friday) and started the work on Monday. I needed an emergency drain put in outside of my house that required boring a horizontal hole about 55 feet to the sidewalk. Before the job started I briefed them about the potential hazards of the wiring for my garden lights as well as my sprinkler heads. They still managed to disconnect one of my lights and broke one of my sprinkler heads. In their defense, they did reattach the light after some convincing of who was responsible and they were willing to fix the sprinkler head. I fixed the sprinkler head myself because I did not want to wait four days to have it repaired. Despite the two small mishaps, I think they did a good job. Had they acknowledge the mishaps and taken responsibility for them from the beginning and just repaired them, I would have given them 5 stars.

Matt R.

My bathtub has had trouble draining for the last few months, and drain cleaners were not helping the situation.

I called Clean Out, and they sent Nathan right away. He was very respectful and informed me of the work he was going to do.

He snaked my bathtub, and fixed the problem.

Thanks guys, 10/10

Dick C.

On time, fast and clean technician, reasonable pricing, fully equipped

Will highly recommend

Becky C.

My husband and I procrastinated on permanently addressing a known sewer drain tree root issue for over 4 yrs because we never felt fully confident in a solution that was offered. So we would avoid using the toilets that flowed into our problem drain. Well 2 weeks ago it came to a head as our toilet overflowed because of the blockage.

After contacting a few plumbers who were very helpful in clearing the drain and providing an estimate, we still were iffy on whether we wanted to pull the trigger because we weren't confident.

So then I spend 5 hrs researching all the different options on Google and Youtube and providers on Yelp and came across Clean Out. I read every review (all the many great ones and even the few that were not great) and could tell that this company specialized in drains and prided themselves on service and results.

After Marco confirmed a camera inspection estimate appointment, I could tell this was a professional company with the great communication from Chris who came out to inspect our pipes thoroughly with the hi def camera. What I immediately got was how experienced and knowledgeable this guy was ( I am
a great BS spotter) as he examined everything he was seeing through the camera. Not until he completed his thorough eval did he then share a few options after me telling him I wanted a permanent (or near permanent) solution vs a spot fix. Based on the research I had done on the topic, everything Chris explained gave me more and more confidence. That and how before he provided the estimate, he spent more time sleuthing to learn more about our pipe location, depth, path, materials ( cast iron, clay, ABS), the precise tree root break point and degree of blockage. All this to help him formulate his recommendation on what approach to use.

What struck me was out of two options he recommended the less expensive option but after proactively conferring with someone else on his team ( like a surgeon would do with a colleague on a recommended surgery) he went with the lower risk and less invasive but equally effective approach. (beware of companies that send a salesperson to give quotes as they don't know all the intricacies involved - Chris was going to also quarterback the work on the day of. )

2 days later 5 capable guys with 4 trucks were at our house at 8:30 ready to get started but again, they used the camera to inspect, then descaled, then camera then they started the work to install trenchless pipe replacement. I have never seen a team work so well together as a true team. About every hour, Chris would knock on the door so I could ( if I wanted to) look at each of the different steps of the work and also to have me see the results so I would feel confident. So glad we didn't go with the ""spot repair"" because they found degradation (holes, cracks) in the pipe all along the pathway. (see photo)

Throughout my interactions with Chris what I appreciated beyond his technical skills was how he listened to my concerns and my very detailed questions and he would speak at just the right level ( not too high as to have it go over my head or not condescendingly low) to validate and reassure me. And each of the other guys were equally terrific.

After a long , honest days' work - the guys finished a little after 5 but then spent the next 45 min cleaning up- they left after 6pm. And I can't tell you how surprised I am about missing my new sewer drain heros.

Another important detail. this company warranties EVERYTHING!

I wouldn't work with any other drain company nor should you. :)

Luis Z.

I had a great experience with Clean Out Plumbing. They were ready to come out to the site the same day and come up with a solution for my issue quickly.
Their onsite tech, Chris, was knowledgeable and helpful. Once the work was approved, they knocked it out quickly and cleanly. The price was pretty steep for what the scope of work was but I'm glad they got it done. Would recommend.

Martin S.

Super fast, convenient , and efficient...would definitely recommend. Excellent work at affordable price.

Janice S.

Have used this company many times. They are always professional and friendly. Their work is reliable as well as they are. My problem was resolved immediately. Will call them for all my plumbing issues. Thank you.

Ron K.

I was very pleased with the prompt response and thorough diagnosis of our drain problem. The job seemed to be quoted fairly and completed in a very timely manner with no surprise change orders.
Would definitely recommend this business and will use them for future plumbing needs.

Julia M.

I called out for a sink drain on the weekend. I appreciate that Chris and Geronimo came out timely. We found that the drain issue ended up resolving itself. They answered questions we had regarding our pipe system. I appreciate that they did not charge service fees.