Clean Club

Megan A.

Beware, they will get your credit card on file before the service and charge unauthorized charges. I was charged an extra $42 for my carpet cleaning that was unauthorized. I found them on Groupon, and bought three rooms of carpet cleaning for $125. This said up to 1800 ft.² which I assumed was for the area of carpet. There was another Groupon for $20 more for up to 2500 ft.², when I booked I confirmed that it was for three rooms of carpet and nothing was said about the overall size of the house. When I called to inquire about the additional charge she said that It was in the fine print of the form I signed when the service was completed. The young man performing the service even assured me that it would be $125 with no other fees. I also agreed to pay the entire amount instead of going through Groupon so they would not have to pay the Groupon service fees. To top it off the carpet cleaning was not a good job and there are still spots which I was rudely told on the phone that it was because I have ""cheap carpet."" They are crooks, unprofessional, and I would highly not recommend them. Don't make the same mistake I did!

Carol B.

Had air ducts cleaned. One guy, small vacuum, less than an hour. Originally purchased with a groupon but company said I had to cancel groupon as they had to subcontract. Made me pay on credit card upfront, but when I got my bill, they overcharged me $25.00. Haven't been able to reach company since. Only get voicemail and have left several messages with no return calls.

Blake M.

Had our ducts cleaned with a Groupon at the end of a big remodel near Nichols Hills. The guys showed up on time and were really nice, but they did a terrible job reinstalling the return grates when they were finished. They cracked the ceiling drywall, left the screws in at weird angles, did an awful job caulking to try to cover the mistake, and left dirty fingerprints throughout the house. See photos here or on Google.

We called to follow up, and the lady who answered the phone was condescending and rude. She kept telling us that it was ""pre-existing damage"" and that they weren't responsible, even though we had just had the house re-drywalled and re-painted. She checked the job notes and admitted that they had applied the caulking, but did not offer to repair or reimburse for the damage. She said she would send us before and after photos to prove that the damage was already there, but of course, she never did, and she stopped answering our calls.

I understand mistakes happen on job sites, but to then lie about it and refuse to accept responsibility is unacceptable, and should tell you everything you need to know about the company. Avoid Clean Club at all costs.

Charles P.

My area rugs are antique and extremely expensive. I would let anyone else touch them but Scott. He not only earned an IICRC certificate (classes that teach carpet cleaners how to properly apply cleaning chemicals to furniture, rugs and carpets) but he ended up teaching the class. Not to mention he's a great person who's easy to deal with. Dr. P

Whitney P.

Can't say enough great things! Scott is always on time, very professional and most importantly does an extremely good job. We have used him for a few years and will continue to use him. He gets stains out of the carpet, makes the house smell good and is very knowledgeable in the profession. I would highly recommend!

Sarah B.

Scott did a great job and the carpet looked like new when he was done. I was required to get the carpets professionally cleaned when I moved out of my rental and I was very happy. There was damage to the carpet in one room from my friend's dog and Scott offered to repair it for me and gave suggestions on how we could get the spot repaired. I ended up not dealing with it but had I known a few weeks prior to moving out I probably would have done it. Would highly recommend this family-owned company!

Elizabeth F.

Clean Club OKC is an incredible company. The owner is very personable and thorough. Our carpet had severe pet stains; however, once Clean Club finished the job, the carpets looked brand new. I highly recommend this company. The price is reasonable and the job is done well. I truly couldn't be happier with this company!

Hannah M.

I purchased a groupon for carpet cleaning then after the fact looked up clean club on Groupon. I was kind of hesitant to be honest after all of the negative reviews...

I got the groupon that is 3 rooms plus a hallway for $60. All of the scheduling happens online you don't need to call and set up service. I booked on 11/1 and their first opening was 11/28.

The tech, Scott who owns this company with his wife showed up on time and was super friendly. He took the time to look through all the areas to determine any particular stains, etc. He offered to clean my stairs for an extra $20 so I took it.

Scott was at my house for almost an entire hour which is 30 minutes more than Stanley Steamer was when they cleaned my carpets. He took his time and even did the closets which Stanley Steamer again didn't do when they came out..

He was professional and super friendly making conversation outside of just my carpets which when someone is in your home, I find friendly to do. This business is not ran by a chain but by a local husband and wife which again, I prefer to keep my business local.

The only thing I wish Scott did do differently was not wear shoes while cleaning my carpets or perhaps the knit booties that you wear over your shoes...

Overall, I had no issues and my carpet appear just fine and much fluffier.

Annie T.

Unprofessional and dishonest. Wouldn't hire this company for anything. Had to hire someone else after they had ""already cleaned"" carpets at our rental house. I had a much wordier review but I want to stick to facts and not waste any more energy.

Andrade A.

My carpets came out really good and smell amazing. Very friendly and fast thorough service!