Clayton Lee Plumbing

Ashlee J.

You want words, well you got words. I originally left blank to preserve the "integrity" of the company however after receiving a complaint of my un-worded one star review I'd be happy to oblige. First and far most, I originally rated this company 5 stars a year ago and nothing was said about that at the time. I moved it to 1 star because of a good reason and needless to say I have a right to review this company like everyone else. Aside from the fact that my husband and my husbands father (Master Plumber) worked here and had nothing but bad things to say, a family friend of mine in Conroe Tx did business with this company and we found out he was extremely screwed over in the upmost lack of integrity. The employee's are good, however, this is the most dishonest company in the area. Yeah been in business for awhile, but the owner and the "Manager" are a complete joke. They charge customers for items that they didn't use, work that was not done, they purposely create damage so work is needed, they charge parts on invoices for other customer's jobs, they treat their employee's horribly and coming from an HR Standpoint could be shut down immediately. The good ratings are because of the employee's not the company, if the customers knew what they were doing behind their backs, there would be no good reviews. Reported to the BBB, TWC, and Texas State Board of Plumbing Examiners just to add to the pile of complaints currently outstanding. Good luck keeping "your" company up and running Devin.

Blake C.

Total rip off. The guys were very nice that came out and did a good job. But they charged me a ton of labor for time that was spent traveling and shopping for parts. I liked the plumbers, but terrible business practice.

Bill W.

Good job. Steve showed up right on time, listened to what I needed done, and took care of all that in a reasonable amount of time. Cost was not bad and I will be hiring Clayton Lee again to add a natural gas line for me. This is the second time I've used them for a big job and thoroughly satisfied both times.

Travis J.

Thank you Clayton Lee for coming out promptly and replacing my leaking water heater. We had a house full of company and I'm sure no one would have liked a cold shower.
We appreciate you, Clayton Lee!

Antonio H.

One star because negative not available Run Don't walk away One star because negative unavailable
last 10. March.18. The Moen posit temp cartridge went out on my shower, and I called Lee Clayton to replace.they had been out to clear sewer line(which I had to call multiple times.) on 13 February.19 the cartridge went out I cualled they suggested I replace the valve and offered nothing other than calling the manufacturer.
I hired a different plumber when he removed the cartridge it was very corroded, and falling apart. The only 2 possible explanations are it was a knock-off or it had been used before. I called Lee Clayton plumbing spoke with Devon, and he again offered no solutions and suggested replacing the valve. I offered to send photos of the cartridge but Devon insisted that the problem was on my end. -Leann T. I did call Devon said there was a 30 day warranty, that I could call Moen for a replacement cartridge , then the only charge would be labour.

Larry E.

These guys were great helping me resolve a major water leak. They were responsive and arrived when they said they would. I will recommend these guys to anyone who asks.

Larry E
Houston, TX

Faye S.

I've used Clayton Lee for a few years now. Just recently called them out again for a plumbing issue. They came out promptly and arrived when they said the would. Their work was quality and they left no trace behind. I've called them many times and they've always performed well and been reliable. They even talked me through an issue I could handle on my own.

Brad M.

Made an appointment three days in advance to lock in my service time for a non-emergency plumbing job...took off work to be here...and they didn't show up during the allotted "window" of time. Very disappointed with their approach to business.

Kevin B.

Our building had a small leak with the flush valve toilet on the second floor and I called them. The plumber arrived the next day and repaired within an hour. That was good. Looking at the invoice, they charged me $15 for their truck(?), and $47.40 for an O-ring and a vacuum breaker (online price is $2.48 and $2.84 respectively) and $149 for an hour. The hourly rate is competitive, but the parts markup of 9500% is ridiculous. Not sure if there is a plumber who is reasonable here in Montgomery. This seems rather high since it was such a simple fix (less than an hour) and I researched the parts ahead of time .

Patsy C.

Doesn't disclose there's a $114.00 minimm charge regardless if any work is done or not. Felt taken advantage of. Don't recommend.