Claverack Pump Service

DC H.

I have not had running water since Monday... A HUGE Thank You to Claverack Pump Service LLC - you guys are Fantastic-we have water again! I had a ton of questions and you were so patient with me. The absolute best part is I can make affordable payments. I appreciate the time taken to explain and advise me.

Bobby B.

I recently bought an older house that came with that smelly egg sulphur type smell. It was ever time you flushed, showered, Turned on any taps. I called Claverack and they said no problem! They installed this state of the art carbon filter which in turn cleared the smells immediately. I'm not sure how the previous owners put up with this but we couldn't. If you live in the Countryside and have a well with this problem I 100 percent recommend this fix and Claverack! #nomoresmellywater

Nisha L.

These guys are great. We needed to replace our pressure tank. These guys were responsive, came when they said they would (even though it was after office hours) and were efficient. I highly recommend them

Carey B.

The folks at Claverack are the best in the biz. They're responsive over phone and/or email, which is awesome because email is my preferred mode of communication when it comes to scheduling contractors and most of the contractors I've worked with in the area are MIA when it comes to internet communication. They drilled a new well for me (in Preston Hollow, about 45 minutes west of Hudson) and installed a pump system. They were very easy to schedule with, did the job quickly, and were under budget. Now we have significantly better water pressure at our cabin in the woods than we do in Brooklyn! I can't recommend them more.

Janice F.

I hate to rate Claverack Pump so low with one star and have been wrestling with yelping on them for months but must advise others of what happened to me. What Claverack Pump did to me indirectly... was despicable where we will never hire them again. Since we have a contracting business (renovating historic and antique homes) and been flipping houses since 1993 in this area, we have used Claverack Pump over the years to fix and drill new wells, we have always trusted them for proper advise and good work until last year. Close to a year ago we had a house for sale North Red Hook area, we got an offer for the house after only a week on the market. It is a beautiful renovated antique farmhouse. I have owned the property since 1997 where is was a two family house and we renovated recently back into a single family home; over the years with tenants and owning it we NEVER had a problem with the water systems or well on the home. And, trust me, if you have tenants - you know, they would of barked if there was a problem with the water system or water pressure, etc. We NEVER got one phone call regarding the water system with two kitchens, laundry, baths running non-stop. Well...going back to the problem with Claverack Pump (which shows their true despicable colors) - we got offer on home, and inspections came. The buyers hired Claverack Pump to do the tests on the home's water system. Claverack Pump sent a young employee (that's what I was told afterwards from John at Claverack Pump - since I was not present for the inspection). Claverack Pump pumped out my well that day by running every faucet in the house for over an hour, did not by-pass my very expensive water softener & hard water system and as a result clogged up the equipment. Which I had to pay a lot of money to fix. But, worse, the young employee could not locate the well outside. And, the young employee did not wait to see recovery on the well after pumping it out or use a water flow meter to properly test the water flow. He then told the prospective buyers that they needed to drill a new well! And, told the prospective buyers that he estimated the water flow at 1 gallon per minute (keep in mind, without properly using a water flow meter). I got a copy of the report from Claverack Pump afterwards and this is what was stated. Then the young employee walked around the yard stating that the well needed to be 100 feet from house & existing septic system. Well, if the young employee knew what he was doing, he would of know: The only reason to drill a new well is if there is NO water & that since the well was ""grand-fathered"" into zoning, they could of drilled in existing area. But, no this was told to the prospective buyers only to sell them a new well which was unnecessary! Nothing more! So, as a result, buyers got scared and backed out of deal. Claverack Pump cost me ALOT of money because of this false information provided to the buyers and used my property as a tool to sell a new well, which was false! The reason I know this is because after hearing this about my well, I hired Hansen Pump Service out of Nassau, NY (they service the entire Hudson Valley) to come and inspect the well and water system. Guess what... Hansen Pump Service (who is awesome and very professional) located my well within 5 minutes - unlike Claverack Pump who could not locate it. (Keep in mind I was not there during the inspection on my property, otherwise I would of pointed it out and my real estate agent was useless during the inspection (that's another Yelp story!)). Hansen Pump Service then perform a proper water flow test to get the rate with a meter - ran it for over 2 hours and it registered close to 5 gallons per minute (unlike Claverack Pump who could only ""estimate"" it???) I asked Hansen Pump Svc, ""Why would you ever need to drill a new well?"" They told me ""Basically, only if your well runs out of water"". So - Claverack Pump should of known this basic info, but chose to use my property to sell a new well and lied to the prospective buyers. Hansen Pump Svc located my well, looked inside it and stated plenty of water and deep well. After this experience, Claverack Pump is NEVER to be trusted again! We will NEVER hire them again! I am still so mad at them, because after that the real estate community marked my house as ""unsellable"" with a bad well. They have cost me so much money and grief, so I am now YELPING as LOUD as I can about them!! How dare they pull a stunt like this! Are they so hard up for money? NO GOOD WORDS for Claverack Pump! We will NEVER hire them again, and always use Hansen Pump Service gong forward. Hansen Pump Svc are honest and trustworthy. Unlike Claverack Pump! Once again, like I stated above I wrestled with this to Yelp about them, but because of their dishonesty I have been paying and suffering financially because of their dishonesty and incompetence and wanted others to know the truth.

Mitch T.

These folks are the best! Print service and always courteous. I had them come out multiple time to help us decide to drill a well or not. Decided to move forward and they drilled while we were across the country. They kept us well informed and did what they promised. Great folks and we are so grateful for them.

Ron R.

So I called this company but my house was a bit too far for them to travel to. I have iron in my water and thought I would at least ask them a few questions. They were very knowledgable and really went way out of their way to call me back and give me some much needed advice. Professional company all the way in my opinion! Thanks guys and gal!

Patrik C.

Chuck saved the day! He really saved the day because we were about to drill a new well estimated to cost 4-10K. We had 5 different companies come over and each one pronounced the well dry. Chuck from Claverack pump came over and stated that nothing made sense. We should have water. There was water in the well from his sonar, there was no leak in the pipe, and we had just replaced the well pump for $1,500 dollars. He said, ""well let's take a look and see if you have a blocked valve"". He found the valve but it was not easy to get apart. He took a torch to heat it up and when it came out it was jammed full of rocks. Turned out when they replaced the well pump they didn't put a screen in it. Chuck got us our water back and saved us thousands of dollars, and an untold amount of hardship. I would recommend Claverack Pump Service because of their integrity. Integrity is often thrown but they lived up to the definition: integrity: the quality of being honest and having strong moral principles that you refuse to change. The other reason I will have them do other work for me is because it is often the little things that make the difference in the success of the biggest jobs. Their attention to detail means that you will save money and headaches in the long run. I don't believe we have ever faced a more daunting situation as a home owners. Thanks again to Chuck and everyone at Claverack Pump Service.

J. D.

I just had one of those really rare great consumer experiences. Everyone I dealt with was professional and very nice. They took great care of me. I've been with the wrong guy for a long time. I've finally found someone I can trust with my well and treatment needs. Can't recommend Claverack Pump strongly enough. Thanks, guys!

Helena I.

I wish I could give ""0"" stars. I called Claverack Pump Service to find out about replacing my well pump. Al, the ""service"" tech, told me it would be about $1500 at least. He said the pump they sale is $900. I said I priced pumps online for $300-400. I then asked, ""What if I bought my own pump?"" Al hung up on me!!! Deliberately! I called back and got the ""manager"" and told him what happened. He had nothing to say. Needless to say, they wont get my business!