Clark Plumbing, Heating & Air Conditioning

Chevy I.

Called on a Sunday as heat was not working at 10am. Never got a returned call.
Don't bother!!!!

D L.

Woww, this is definitely the worst company I have ever dealt with in the Tahoe area. A 2-3 day job that they quoted, took them 41 days. I found a leak in the work they did so they did fix that. However, they charged my credit card without authorization before the job was completed and admitted that the job was not done properly and not according to their contract. Communication between worker and the front office was horrible and someone was definitely lying. The area where they worked was left in complete upheaval and I am still trying to fix all there destruction. The workers had no concern or regard for the existing work. When I asked for a discount the owner threatened to put a lean on my condo which was up for sale so I had not much choice other then pay it, due to pending sales. I really hope that this deters people from hiring them. It was such a headache, in hindsight I would have paid more for a better company. For your sake don't hire them!

T C.

This review is long over due! I've wanted Clark to know how much I appreciate their fast and reliable service at all my homes these past many years--i think I'm one of your original customers--and I never hesitate to call or recommend you. Clark has helped me with numerous projects--from faucet repairs to new furnaces to clearing sewer lines for me and my tenants. Thank you for always being fair and showing up and proving to me again and again my trust is well placed. You treat me like I matter to you and I'm writing this to let everyone know.

Bill D.

In Tahoe, all of our plumbers are busy, especially when cold weather hits. We have called upon Clark several times and they come thru every time. This week we had a water heater fail leaving my tenants without hot water. We called the warranty company, they could not raise anyone. We called around and landed upon Clark and the got a plumber over to fix the water heater within 4 hours. Outstanding service, knowledgable professionals and great back office personnel. Give them a try!

Christie W.

Our hot water heater began leaking on the Friday after Thanksgiving. I called Clark as they were recommended to us. I spoke with the receptionist and she stated she would get ahold of the Tech and he would call me back right away. I waited about 3 hours and called again. I got a very rude lady who stated the tech should be calling me any time. He did not call. I missed out on Christmas tree hunting with my family waiting for him to call. As of today I have never received a call back. I found another local business that was great and my problem is solved. This is horrible customer service. If you are too busy at least call to let me know. I would not recommend them at all

Tracy C.

The company has serious professional issues.
The communication is terrible, the office staff called me a liar and the tech flooded my garage installing a new water heater, I asked him to leave and had to hire another company to come finish the job!

Tani G.

You hear time and again, about shopping local and using local contractors and businesses. Clark your a joke! We had an appointment for a bid for a new furnace and duct work. We understood that it's a busy time of year. Our scheduled appointment was Monday, October 8, 2018 and you called in the afternoon to say, your tech went home because he needed a root canal. That you would come Tuesday 10/9/18 between 10-2 pm. I called at 2:05pm wondering if you were still coming? You said, Yes the tech will call when he's on his way! I called again at 3:45 and the tech showed up at 4:15. We live in a typical Tahoe neighborhood and the tech said, he was not sure if they have mobile home furnaces and we said this is a house. He said oh sorry, he asked for a flashlight, was not wearing anything that said, Clark on it and he told us, he just moved from LA and was not used to this weather. We asked for a written bid/estimate twice and he was getting ready to go and after watching him scribble on a notepad he said the ballpark figure, $500 up or down would be $8000!!!! $8000 for a 900 sq foot cabin, seriously. You never gave us a written bid and it's 3 days later! Your tech was very unprofessional and cocky.

Efficient C.

These guys are nice and all... everyone is nice on phone. Our AC was not working and they come out. The main problem was Fuse was gone and since we were not there, we called Clark Plumbing. They fixed the problem and replaced filters etc. The AC did not work within a week, called them back and they fixed it. It broke within 2 hrs and called back and fixed it. No parts were installed and all they did was tweak the problem here and there without going through the whole system. Cost to us of 3 trips? Over $1000 and the technician who came so many times as apologetic over phone and all. I thought they would not charge but they did for all 3 visits! The owner of the company refuses to hear the actual series of event with the whole problem and kept talking as if we are the goons who are not paying. Of course there was confusion of paying 1st bill which was identical to 2 more bills! Just avoid them or if you've to get them, because of lack of technicians in the area, BE very very careful and demanding of the work. For this confusion the owner wanted to put lien on the multi million dollar home. They don't give a rat's ass all they want is $$$

Zip C.

Stay Away!! Clark put in a new heating system in our home. The unit went out inside a year and they came out on a weekend (nice of them) to look at it. They charged me double time for the service call. They did not have the part on hand. Said the part would be on warranty because heater was new. Then they called and said part is not on warranty and I would have to pay $250 for the part, but they would put it in for free. After paying $250 for the part they charge me for a second service call anyway. I'm fighting the credit card charge cause they placed it without my permission. Tried talking to the owner to work something out and he hung up on me. These guys are scam artists!! Stay Away!!

John S.

worst customer service ever, the guys they have working for them have no clew what they are doing let alone can communicate. if you want to wait months to get something fixed and then have to call someone else to fix it, these are your guys. BEWARE.