CJ Plumbing

Joe C.

The first several times they were: good, then no so good, plumber had bad attitude and was in a very bad mood and it showed. Off personal was less than caring. I will never use CJ Plumbing again.

Jackie W.

Overly aggressive driver in company vehicle. I'd rather take my business elsewhere. No sense of Aloha at all.

Carmen M.

This company is definitely hit or miss and the reviews basically say the same. First off they repaired the wrong unit and we thought, ""ok, mistakes are made, however we failed to go look at the work that was done (our mistake)."" When they finally got around to doing the correct unit, additional work needed done, which required a proposal and a return trip at another time. Three weeks after the initial work had begun, the final work commenced and after looking at the final result, we could've sworn, they were attending plumbers trade school. Thank goodness for security footage because it looked pretty apparent that the individuals doing the work were apprentices. Never mind that they showed up looking like they're on their way to the beach for their next stop. Never knew a plumbers normal attire was rubber slippers either. Guess they missed OSHA class also or maybe never even got there yet if they're still apprentice 1 level. In trying to find out how long they stayed there, I kept missing how they left the building until I looked at one specific camera. The van driver, who I'm assuming was the journeyman, drove down to the unit and they passed over the supplies to him and then they BOTH JUMP OVER THE WOODEN FENCE to exit the unit. Say what ????? Yeah, so now I know why the lanai door was unlocked and ajar for days on end. And we got ALL THIS FOR A $700 something dollar proposal. One word..........RICO

Clifton C.

A month ago, I detected water on my bedroom carpet. CJ Plumbing came out and determined there was a cracked common sewer pipe (after making 2 unnecessary holes in the drywall in my bathroom) that needed to be replaced to stop the leak. CJ Plumbing informed me I would be without a shower from 4-6 weeks, but they would be able to help install a new one. CJ Plumbing then talked with our Property Manager to schedule the work a few days later since it was a Condo Association common pipe with a needed Water shutdown. That evening when I thought about the whole experience with CJ Plumbing that was very dubious at best, I decided to discuss it with our Property Manager the next morning. A real red flag, was CJ Plumbing also saying they would need to remove a custom mirror above my bathroom sink to replace pipes, so they wouldn't have to come back later? The Property Manager shared my concerns and we obtained a second opinion, which was very different from CJ Plumbing. We cancelled the scheduled work with CJ Plumbing. I waited a month before posting anything on Yelp to be certain that there was no leak from the Common Pipe and that the water damage to my carpet, was in fact from my Air Conditioner that was not installed properly. To be very clear, there was no leak to the common pipe and it had never been a plumbing issue, as diagnosed by CJ Plumbing. CJ Plumbing, for whatever reason, decided to scam, not only me, but our Condo Association. CJ Plumbing has mixed Yelp reviews. As an Elite Yelper for 6 years, I take pride in being honest & objective. Please consider my review, a cautionary warning. The one star is for the performance CJ plumbing did when they came out to diagnose the cause of my wet carpet, to their financial benefit. I'm a Senior citizen, so it's especially disconcerting and disappointing when something like this happens. I think it's very telling, that when our Property Manager cancelled the scheduled work as well as an earlier contracted building plumbing job for our Condo Building, there was no response or apology from CJ Plumbing.

Tracy K.

The staff is good. I called back in Nov after I noticed my external wash faucet was dripping and had to shut off via under basin shutoff. Before they arrived. Back order fridge finally arrived and hooked up. At that time, fridge installers told me that fridge water shutoff wasn't shutting off. Had CJ plumber give me estimate to fixed wash sink faucet, fix fridge shutoff and check 1/2 bath sink dripping and kitchen extended faucet. Plumber indicated shutoff on kitchen sink faucet frozen. Received estimates with option to buy own faucets for preference choice or go with model their guys would select. Since multiple tasks had to wait for availability for longer repair availability versus multiple smaller jobs done. Opening came up and fridge and kitchen shutoff replaced, along with wash sink and 1/2 bath faucets replaced ( wash faucet bought on own/ q/bath faucet plumber picked up). Job complete, though plumber had to cut drywall for fridge shutoff to replace and drywall work not done by plumber. Invoice came and it was as reasonable.

Cathy S.

They replaced my valves and also helped me unclog piping for my washing machine. Workers are helpful and nice. Owner Chad was very nice and down to earth. He is very responsive. Thanks for your help.

Sanjay P.

We called CJ plumbing to install new water heaters and install a new sump pit/pump. They were extremely professional and responsive and offered alternate solutions for us to consider. We ran into issues digging the sump pit (needed to re route the pipe coming from the street) and they handled it efficiently. We would definitely recommend CJ plumbers for all plumbing needs both big and small.

Stephen W.

I added photos of the work this company did. Unreal that the owner denies what crappy work they do.

Brent Y.

Since I was very skeptical and there are many negative reviews, I felt compelled to share my personal surprise and complete satisfaction with this company from start to finish. Before calling CJ I called 3 other companies recommended by neighbors, but after multiple calls and messages none of them answered or even bothered to call me back, even to this day over a month later. I know plumbers are busy but unacceptable. CJ's receptionist answered my 1st call immediately and always picked up when I called, she was always helpful, though sometimes seemed a bit confused, but always delivered and moved things along very quickly. The owner called me personally to clarify the situation after I emailed all the details they requested & got back to me with a kinda high but reasonable quote for the potentially large scope of replacing at least 1 main common stack and other work. Then they came out within a week. My property manager recommended this company since they did other work on our buildings here in Hawaii Kai in the past well, but the reviews here made me skeptical, but as soon as the plumber and assistant showed up they did everything above expectations, took care to extra details I've not seen other plumbers do to benefit me, were efficient and got the work done by the end of that day, answered all of my many questions and weren't annoyed and were friendly, yet didn't waste any time. After the work was done and they tested everything, CJ contracted a drywall/patch/paint guy who came and did a great job and even though the holes were extensive and I was really worried, he took the time and care to patch and texture and prime and paint everything so I honestly can't tell where the work was done. Given the texture across the whole wall isn't perfect, but I didn't expect that, but is great and he even tried to go beyond the affected area to help hide/texture spots that were done poorly from other work we had done. The guy was also very professional and nice, not perfect by any means and there are little issues here and there, but much better than I expected. I'm super critical with work being done, have high expectations for ""professionals"" in each fields, but would definitely recommend CJ Plumbing to others. Thanks Guys!

albert s.

Great work. Plumber was knowledgable and professional. He was honest. Fill valve had to be replaced. Had called another plumber earlier, professional plumbing services who said that the whole toilet need to be removed and it would take 3 hours about $400. Told them no thanks. CJ plumbing came and took only 10 mins. Grear job plumber Mike. Honest work. Thank you