CityWide Plumbing - Sewer & Drain
Company Overview
Citywide Plumbers operates as a comprehensive plumbing service available 24/7, catering to Nassau and Suffolk Counties along with all five boroughs. Established in 1952, we guarantee all our work.
For over seven decades, Citywide has set the standard in the plumbing, sewer, and drain sector. Our emergency plumbing services are available 24 hours a day, seven days a week.
My name is Christopher Beder, and I manage customer care; I’ve been with Citywide for over ten years. I am responsible for managing customer interactions throughout the company. My journey in this industry began over 15 years ago while I attended Adelphi University, where I earned a bachelor’s degree in business administration.
Business Services
- Bathtub repair
- Damage restoration
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower repair
- Sink installation
- Sink repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |
Recommended Customer Reviews
They are responsive and will be there as soon as possible! They are a few dollars more than other companies but they will save you money down the line because they are an honest company! When I called to get pricing the man on the phone said it's an additional $450 to locate the cesspool but I can go to the city and get the blueprints to locate it.
So I did, but when Jason Legwillo came to our house he had trouble finding it (blueprints were 70 years old and illegible) he said the first 30 minutes to look for the cesspool are free and he tried very hard to find it. He did find it within the 30 minutes to help me. He was kind, professional and put the grass back as if no one dogged it up.
I highly recommend this company they are the only ones I had a positive experience with!!!! Thank you Jason and citywide.
Andrea T.Got to the bottom of our flooding early this fall. I am very grateful for the expedited service and have had no water issues since being serviced by Citywide.
Our main sewer line clogged in AM. Called CWP who I have used several times before and as always been happy with the serviceman and the result. They were there in a couple of hours and did the job quickly and cleanly. Hopefully won't need them again anytime soon.
I had an overflowing clogged toilet situation. I tried everything to unclog it myself, even snaking it. Called CityWide in the morning and they sent someone in the afternoon around my availability. Brian showed up exactly on time with a really friendly attitude. Brian provided me with prices prior to performing any work and assured me if it didn't fix the issue i wouldn't be charged. He even was very friendly and made conversation with my two little boys. I would highly recommend CityWide Plumbing after my experience. Fair prices, prompt service and they fixed the clog.
friendly dispatchers- mostly
On time ,competent, consistent, friendly
Clean work what else could you ask for
I was impressed with the estimate on the time the representative arrived. Right on schedule!
He was efficient,honest and pleasant.
Their price is tiered on the extent of the problem which I appreciated. As I stated the technicians Eldar and Angel were a pleasure to deal with.
I would certainly recommend their service
Jackie H.Always responds in a timely fashion and fixes the issues.
Fuad C.Gary did a professional and wonderful job and they absolutely do arrive quickly which I truly appreciate. Unfortunately, the follow up Technician had me pay cash, provided varying estimates again and again for a sleeve and then spoke down to my wife and I when we told him we need to discuss the quote. Unprofessional and out of line. I just called their office for footage of the camera scope
He did as well as a receipt for what I paid him today and neither was provided. Would very much like to speak to someone about this experience.
The plumber was 2 hours late, and the rates were unbelievably high. For less than 5 minutes of work, I was out $300. I would recommend looking for anywhere else to do your work.
Kathy M.Unfortunately, we have had to use them several times. A couple times in a rental, and a few times at our new house. If you are ankle deep in stuff you don't want to be standing in, they will be there in a hurry day or night. They found the cesspools in our rental and cleaned out some pretty old and gross drains. They found the cesspool in our new house without needing a back hoe and helped fix a leaky toilet without charging me. They snaked our sewer pipe and came back again at no charge when it clogged again. We have had plumbing drama and they have fixed us right up. They always answer the phone and send someone out within the hour or a few hours. They are friendly and professional. I just wish they were cheaper since we have had to call them so often, but I'm paying for a professional service. I think it's the amateurs that got us in trouble to begin with.








