Cisneros Brothers Plumbing, Restoration, Heating & AC Repair

Desert P.

I had a water leak coming from my main water meter , being that I'm responsible for anything after the water meter ,it was time to bite the bullet and have someone do the work for me for a change, it was too dang hot that day. The level of service exceeded my expectations from the moment I called all the way will the service technician left my home. When I called to schedule an estimate they told me right away that my estimate was free since I was in the service area, I then received a window from 2-4pm it was about 10am that day. By noon I received a call saying a tech was free and ready to come onsite within 10 minutes. The tech showed up ( Guillermo Morales,very nice gentleman and very knowledgeable). I attempted to patch temporarily the leak but it failed and continued to leak. I had an idea why something like this might cost,but still decided to call and inquire as you never know until you call and talk to those involved. I then received a text within 10 minutes that Nathan was showing up, Guillermo then told me that his supervisor would be showing up to customize my plumbing needs since their system has canned pricing and what I needed done was a custom job. Once Nathan showed up, I knew who he was because when a tech gets dispatched to you a picture of the technician is also sent to you for identification purposes (very profesh). Once I got my price ,I then asked when they could start work, Nathan said right now! I gave the ok for the work to be done and about 5 hours later the job was completed. Fantastic job! Highly recommended. It may not be the most expensive or the cheapest as some say but you get what you pay for. In this case great service and good quality work backed up by w solid warranty. Don't lay attention to those that give one star because of pricing , these are low ballers that want to buy something from you on offer up and say they are coming but never show up even after a price reduction. You can't please everyone.thanks cisneros bros!

Enrique R.

I am very happy with the service This company provided, Davis and his partner are very professional very honest people they don't not cut corners they perform their job very professionally I will definitely recommend them to friends and family. Thanks David and his partner for your service...

E S.

Gabriel F was very professional and knowledgeable. He fixed problems with the water pressure and shut off valve behind the fridge. He took time with the work and was not rushing. He was very patient in explaining to me everything he did after the work was done. He left everything clean and I appreciated that he wore shoe covers around the house. Thank you very much.

Yari O.

Gabriel F. was absolutely amazing he fixed the issue in a timely manner. Took time and explained everything from the problem to the actual solutions and more. He definitely went above and beyond to make me feel heard and cared for he thought me a few things of my own home and I absolutely appreciate him for that. Thank you Cisneros Brother Company, and thank you Gabriel!

David J.

Prices are outrageous and they know this. Predatory pricing; $911 to replace a ball valve. Was gonna use them for septic clean out, not anymore. Go elsewhere and in an emergency don't call them.

Kels W.

Gabriel took great care of our plumbing needs. Thanks for being so honest and always professional and friendly!

Rebecca C.

We needed our 15 year old water heater fixed, so I called Cisneros Bros. They had someone out that day. Anthony was incredibly polite and professional. He went over our options and recommendations and we chose to completely replace it. They handled everything from there- permits, install and inspections.
We had them come back out a couple months later to fix our shower. Quick, on time and always professional. Highly recommend these guys for all of your plumbing needs!

Kenny J.

Super nice Techs and great customer service . Very detailed on the procedure that was performed on my water heater . I really appreciate good work but to honest I think the prices hold me back from calling

Judy H.

Well, I kept these guys busy this week with both a gas leak at my stove and a leaking toilet. I'm never disappointed with their service. They want to make sure that the customer is completely satisfied with the outcome of their service. Christian changed out the shut-off valves to my stove (where the leak was), the water heater and dryer. He had to come back the following day because there was a gas odor in my garage. Nate made the original call out for my toilet, but when it continued to leak, they sent Anthony out. Anthony was very meticulous in his pursuit of the problem. All of Cisneros Brothers technicians are friendly, professional and respectful of property.

Fred C.

Cisneros Bros plumbing is our family's plumber!

Tl;DR: We are very satisfied with the speed, quality, and care shown in repiping our entire house.

We moved into our home in 2019, and immediately discovered that our pipes were in rough shape. Our home was built in the late 1950s, and it was clear that the pipes were on their last legs. The main line was damaged by roots and age, and the pipes in the home clogged. Cisneros came out every six months or so to snake our lines, and unclog a sink or two. In February of 2024: it became clear that it was time to repipe our home.

In the span of 3.5 weeks; they had replaced our sewer lines and water in lines. Joseph Garcia was our project manager, and kept us well informed. Victor Bustos was his supervisor, and also communicated well with us. We established a text chain to be able to make decisions quickly, and get updates on our project status.

Cisneros Bros provided the abatement, demo, and installation services. We purchased our own tile, and Cisneros helped us purchase and pick up a few of the fixtures.

Speed: when we started, we were warned that this work could take a month or so; Joseph and Victor ensured that there were ample crew members on site so that the project could speed along. Victor would make runs to plumbing supply stores to pick up fixtures as soon as they arrived. Cisneros Bros had a relationship with my town's permitting and inspection team - and ensured that we never had to wait beyond a day to get the permits and inspections completed.

Quality: it's clear that Cisneros Bros pays attention to details. The crew had piped up a rain shower and wand setup in our master bath - and noticed that it was slightly off center to the drain in the tub. Instead of letting it go: they took the time to re-pipe the setup to ensure we got a great result. Their contracting partners they used to tile, drywall, and demo were great. They kept a tidy workspace, cleaned up after themselves, and communicated when they would be on site.

Care: Our family had to temporarily move out of house as this work was being done. They made sure someone was always on site to watch over the house. Joseph led daily start of work and end of work walkthroughs - to make sure we were aware of progress. Even my father in law, owner of many residential and commercial properties, was impressed with the care and speed at which they worked.

The work provided comes with a multi-year warranty, and we are confident that our pipes are ready for the next 100 years. Thank you Cisneros Bros Plumbing!