Cimarelli's Laurel Plumbing

Flip S.

Ruben and Eryn showed up promptly in the beginning part of the time window set by the office. They wasted no time in digging into the issue we were having with our gas wall heater. They were professional, courteous and knowledgeable. They fixed my heater without replacing any parts or trying to talk me into replacing the whole thing. Great work at a reasonable price. I highly recommend this company!

Beamans M.

My 90 year old dad was quoted $2100.00 for a new water heater, after a call about a leak, which caused an electrical short, to half of his mobile home, by Rosenthal plumbers, Aleco quoted $3,800 to replace all the plugs in his home, and the main panel. So, if we had, ""gone for it,"" we would have been out $5900, on a fixed income. Cimarelli's Rueben, fixed the leak for $165. David Bertsch is going to check out the electric. Calm down, ask friends, and get fair treatment.

Lori A.

If I could rate this company a zero- I would. They came out to check our pipes as our hot water pressure was very bad and pipes needed changing. After Reuben came out and tried to do a quick fix until we could have the full job done, it turned out after $311 we had no hot water at all after he left. They were supposed to give us an estimate on replacing hot water pipes/water heater - which we finally received 7 days later. Meanwhile, we had already found a different plumbing company that came out, gave us the estimate the same day and did the work in 6 hours a couple of days later - it all works perfect now. We finally received an estimate from Cimarelli's and it was 3 times the amount of what we had just paid to be done AND they included that they would have to cut through a wall panel (and the repair of the wall was my responsibility to fix after), and that it would take 4 days to complete. This company is a joke, a rip off - PLEASE save yourself the money, time and stress and go somewhere else!!!

Robert A.

I was a Real Estate agent and managed a few properties. Cimarelli's was referred to me back in the 1980's and they have been my Plumbing and heating source of choice. Pipes burst, sewer clogged, disposal out, vent fan busted, wall heaters on the fritz, dishwasher plugged up, sink trapped stuffed with orange peels... shower stall doors, faucet seats and seals R&R. Boy you name it they fixed it. Fair reasonable prices always over the years. I don't have another Plumber, I don't need another plumber; I have Cimarelli's!

Cindy S.

Leaking water heater, yikes! Called the regular folks (great place; not named here tho'), they didn't have their water heater guy available. Recommended Cimarelli's. They were able to schedule a 2-3 hour arrival. Ruben arrived EARLY. Got right to work but took time to be personable as well. Whole job under estimate, very satisfied with the availability, workmanship, product (American Std 40 gal) and price. Will use again, for sure. Thanks so much Ruben! --And thanks for putting up with Dug the Pug who really wanted to be your assistant today :)

Barb B.

Cimarelli's is a family owned business and you can tell, they made me feel like family, they have been out to my house twice now to fix my washing machine and check the garbage disposal and then to fix a backed-up toilet. They are extremely professional and have a great ""can-do"" customer service attitude. I highly recommend them to anyone in the Santa Cruz county area.

Gail K.

I called other plumbing companies, two never called back, one came out and looked at the job, said they would come back with their boss, two weeks later, nothing. So I called Cimarelli's, based on pretty good yelp reviews. Reuben came out and fixed the leak in no time. He was great! Will use them again. Fast and efficient!

Toni M.

Called several plumbers about having a gas line installed in my kitchen. Cimarellis's took the most time to give a detailed estimate. The guys were very knowledgable and thorough. Their price was almost half of the other quote! The same people who provided the estimate came back to do the installation. They were very professional, had a nice attitude, and we're very easy to work with. I will definitely call them with any future plumbing needs.

Fabiana R.

fast and efficient! had a broken toilet and he fixed it in about 20 min!

Jane D.

I would give NO stars or MINUS 10 stars if it were possible!!!

Last April, I called Cimarelli's to replace the leaking hose of my KWC pull-out sprayer kitchen faucet. The serviceman told me that it was an old faucet and needed to be replaced, and that it's so old that KWC doesn't make that hose any longer. He then replaced it with a ""universal"" hose that he had in his truck. I was charged $57.90 for the hose, $4.78 for tax and $216.00 for the 2 1/2 hours labor for a total of $278.68. Home Depot sells this hose for $25.00! When I questioned the labor charge, I was told that ""because you live way up in the mountains, we have to charge you that"". My house is 1/2 mile off HWY 17!

This hose broke after two months and Cimarelli's said they would replace it at no charge but if it broke again, I would have to get a new faucet.
I contacted KWC and after sending them pictures of my faucet, they said that my faucet is still under warranty and sent me a new hose at no charge-they even paid the shipping cost. Cimarelli's Reuben and Erin came to install the new KWC hose and were unable to install it. Reuben became quickly frustrated when it wouldn't feed through and told me he would have to charge me 4 hours or more for labor to take off the faucet in order to feed the hose through and remount it. Since this was a ""no charge"" call, it was obvious to me that he wasn't interested in installing this hose and advised me to replace the faucet with a Grohe faucet. He also told me that KWC had sent me the wrong hose for the faucet and that was why it couldn't be installed.

After they left, with my faucet sitting on the kitchen counter and the water shut off, I called another plumber who was here in 20 minutes and he installed the hose in ten minutes. The charge? $60.00!!!

I was amazed at how unprofessional, rude and incompetent Cimarelli's men were and how my new plumber took care of the problem in a jiffy with a smile and a very modest charge.