Cimarelli's Laurel Plumbing

adam s.

Cimarelli's has been great for me over the years, nothing but positive experiences in timeliness, expertise and fair prices. They'd get a fifth star if they had email.

Teresa L.

I have used Cimarelli's for years and until today would have given several stars but today, that opinion is changed. I am shocked by dismissive diagnostics of the technician because there was a baby in the house. The overriding diagnostic was that the baby refuse was causing the odor and not necessarily a sewer line issue (bubbling in toilet when shower in use). Although after proding, the technician snaked the line-which seems to have taken care of the problem at present; the inappropriate statements caused a ridiculous amount of stress. If customer service is the goal - then I would say further training is required. If I ever call Cimarelli's back -- I will at least ask for a different technician. Disappointed.

scruz y.

These are my go to plumbers. Just terrific, nice, tell you what is going on, options, reasonable price and they are well stocked. Can't do better in Santa Cruz. Going to have them back very soon to put in low flow toilet. Thanks to all who work there...you are tops in my book.

Phillip G.

I was very pleased with the service I got from Steve. He was very knowledgeable and was quick with the work that had to be done. The only thing that I can say, that I did not like, was the mark up on the items he used.

Marc Y.

My hot water heater stopped working and 2 guys came out about an hour later.
The guys fixed my water heater and gave me good advice at maintaining it.

Steve and Ruben were awesome!

Ray J.

I have used Cimarellis for years, and in general - they are great, on price and good at what they do. You can always run across an odd employee, but they have been efficient and honest - and always on time. I have tried other area plumbers, but always come back to this company. :)

It's A Secret '.

These guys replaced a heater thermostat that now sounds like a jet engine when it is turned off and only the pilot light is left running. Not to mention they have it attached with bailing wire. When I called for an explanation, I get someone on the phone who was very short on the phone explaining that is the way it is. This guy clearly did not want to come back and fix his very very sub standard work. I would recommend a 4 year old to do a better job than this plumbing outfit. These people suck!!!!!!!

Kelly O.

Love these guys! We trust no one else. Once we called another local plumber who sent out someone who perhaps should have still been apprenticing rather than out on his own. In two hours, the solution he came up with was several hundred dollars, so we declined. Called up Cimarelli's and their guy had the problem solved in about 15 minutes for a fraction of the price.

Chris K.

I couldn't be happier with my experience. I had them come out to replace a faucet at my house. The person who answered the phone was very nice and professional, and the technician who did the work was not only on time, but he was very efficient and did a great job. Their price was very fair too. I couldn't ask for anything more. Highly recommended!

Carolyn M.

I live in Soquel about a mile from Soquel Village, and that seems to be too far for them to travel.They wanted to charge me travel time. They may be good, but I'll never know.