Church Services

Johnny C.

called church services to have my water softener for my home serviced, was told they do indeed service this type of equipment. When the technician arrived he took a quick look at the system and I knew immediately that he had no idea what to do. He spent about 2 minutes looking at the system then went and sat in his van came back 15 minutes later and said the system was fine and it did not need service and proceeded to give my wife the service call bill of 70.00 dollars. Very unprofessional highly not recommended

Pam Y.

A/C Buyers beware! This company has not ethics or integrity. Purchased A/C unit end of 2014 and was promised routine maintenance service, Have never heard from them again. When you need them to repair something it is a horrible experience. Run Run Run from these guys in Houston. They are horrible.

Jason K.

Horrible. After they were paid to diagnose a leak problem with our bath tub, a week later the manager wouldn't let us talk to the plumber about the problem. Said we would have to pay them to come out again. All we wanted to know was whether we could fill up the tub!

Libby S.

Total waste of my time and the electrician. Now I understand why he was available earlier than scheduled. Tooooo overpriced for hanging ceiling fans then, he could not install bathroom fixtures or explain exactly what was needed so they could. Advised I try to order something off the internet! Void unless they give estimates over phone. Cost me $69 dollars for nothing!!!

Patrick S.

Do not use this company if you are buying a home and need to have your AC inspected. I just had them come to the house I have under contract and they will not give me any written bid on the work that is needed. They recommend a new unit and will not give me a bid to give to the sellers of the home. How do you negotiate without and numbers to work with. Thanks Church for making me waste my time, $287 dollars for you to tell me nothing, and the owners and realtors time. The only reason they are not a one star is that the technician was really polite and helpful.

Terri B.

Have used Church Services for air condition, electrical, and pest control with no problems so figured I wouldn't have any problems with plumbing. WRONG!! Had a $400 water bill so called to have someone check for leaks. A tech came out on Saturday and found a leaking toilet and a pressure valve leak on my water heater. He told me they were running a special on water heaters and I could replace an 8 year old water heater or just repair it by replacing the pressure valve. Told him I could not replace the whole water heater right now, just replace the valve. Tech made all the repairs. When went to take a shower the next day there was NO hot water. Called at 8 am in the morning to try to get someone out. They said they could have someone out between 10 and 1 or 2 and 5. Told them I had a dr. appt. at 3 pm, so needed to take the 10-1 slot. Called at 1 pm because no one had shown up or called. Was told there was a mix up in scheduling and it would be between 2 and 5 before someone could get here and that was the best they could do. Now I have to find someone to wait here to meet the plumber whenever he decides to show up.
Then received the receipt from the work on Saturday and it only shows half of the repairs that were done, when I told the tech I needed a receipt showing all the repairs that were done to give to the city.
Gave them two stars ONLY because of the previous good experience, but after this experience I will never use them again for any work!!

J G.

Had a tech out to look at electrical outlets and move a box in ceiling so we could hang and light fixture. Quote to fix was high and then the tech said he couldn't fix two outlets and moved junction box in attic. Was charged for both outlets he couldn't fix, (five minute look for both total). Paid him but when I went into attic to look at junction box it was hanging in the attic and taped shut, not screwed into rafters and not screwed shut. Called the company and they sent him back and made him fix the junction box but he still didn't fix the outlets and
they made no attempt to adjust my bill. Will not use them again. Poor service

Pam W.

What originally appeared to be and was diagnosed as a dishwasher issue was not. Once they found out, Church jumped into action and resolved the issue. Ken, Jimmy and the rest of the crew were professional and friendly, and had everything back in place in no time.

Angelfish S.

Had them come to look at my A/C. Told me my condenser fan motor had locked up and needed to be replaced. He also said that The dual Was swollen up, whatever that means. He also quoted me a price of $1071 to repair. That was just to get the unit up and running, he said there could be other issues and that I should buy a new unit. I called another company that replaced the capacitor on my AC. They charged me a little over $200. The AC is working great. Do not use Church Services!

Ariel S.

One of their servicemen parked his van illegally and blocked the sidewalk. I told him that he couldn't park there and just grunted at me. Poor customer service.