Chuck's Plumbing

Christy D.

I was so impressed chuck's plumbing! I was forced to get pause my Netflix marathon or an hour and write this review. Daryl, parked his company truck in front of our house, hopped out , approached our home, courageously greeted my crazed barking dog as if he was his own. SPECIFICALLY, what impressed me most about Daryl was his ATTITUDE. It is RARE to find anyone these days that genuinely, Seems proud. Daryl might have well been serving the international space station, AND I might have well been the King of England. This young man took his job so serious and with such Pride, At one point I asked"""" do you think you can get it done today? """" reassuringly he chuckled and said , 'No Problem!'"""" the work was completed quickly and could actually be described as art(I should post a photo) I was speechless. I'll never try a different Plumbing company signed, Scott Myers lifelong """"Chuck's Plumbing"""" customer

Mario Z.

After having two other plumbers unsuccessfully attempt repair of leaky copper pipes in my main bathroom, I was extremely frustrated. The aforementioned plumbers had warned me that I would likely need to repipe the entire house to alleviate my problem. I was in the midst of other renovations and could not budget for a whole house replumbing job. To make matters worse, one of the other 2 companies had attempted a shoddy repair that did not hold, and even created a leak in another area of the property by air testing the system, and then """"turned tail and ran"""" after leaving my property in disrepair. I was at wit's end and very wary when I called Chuck's, but then Chase came out to assess the problem. He assured me that the repair could be completed in the bathroom and I could avoid re plumbing the entire house right now. His plumber Cleveland came and completed the repair, and the cost was reasonable. Cleveland was polite and expeditious. The quote included drywall repair and that service was also completed quickly and neatly. Huge thanks to Cleveland and Chase. I will call Chuck's in the future.

Carmen B.

Great company! Very fast, honest and did a great job fixing our leaky water heater. Will use again!

Alex M.

I read some of the reviews for this company and called them to assist with a leak in the outside shutoff valve. Was treated rudely by a male answering the phone. After being questioned like a criminal, was finally told it would be $199 for someone to come out and walk around looking for a leak...if he had to go into his truck it would be $350. No thanks for the rudeness and 3rd degree.

Michelle G.

This was a """"shot in the dark"""" call of desperation after two other plumbing companies did not return my calls. The plumber, Vinnie, arrived on time, explained everything that needed to be done and gave me an estimate that was reasonable. He completed the work to my satisfaction (including two other leaks that were not the reason for the original call). He completely cleaned up the work area before he left. I could not have been more pleased with the work. I would definitely recommend them and plan to use them for future plumbing issues.

Alan J.

It's the rare business that really, actually cares about you. Mostly, they just want to get the job done as efficiently as possible and get paid. However, you do have the right to expect that if something goes wrong, that the company will have enough conscience to make it right. We chose Chuck's Plumbing because they had a high number of five star reviews and I thought we could trust them. But a business should be judged not by how they perform when everything goes right, but what they do when they're tested and everything goes wrong. This was a messy job, but they didn't rise to the occasion. I am disappointed with this company, their business practices, and their work. Communication was poor, and they dodged giving me the price, despite my repeated requests for an estimate, until the job was done and I couldn't do anything but suck it up and pay. The price was then revealed to be extraordinarily high ($2000), about twice what my neighbor (a retired handyman) said I should expect. They also installed the wrong size water heater. It doesn't provide enough hot water for anything more than a five-minute shower or a half-full bathtub every other hour. It's not at all enough hot water for a family, causing arguments and tension in the house and fierce competition for the limited hot water. A relative has a medical condition that requires baths, so we've been forced to boil water on the stove to dump into the tub, which is ridiculous and highly frustrating. The company refuses to offer any solution or apology, and we can't afford to have the entire job redone. They claim that the new water heater is the same size and caliber as the old, but I have photographs of the old one and it was obviously bigger. It was a tight fit in the cupboard it was in, and this one has plenty of room on the top and the sides. Our old water heater also was capable of filling our bathtub to the top with pretty scalding water. I don't remember ever running out of hot water before, and now we run out almost every day. Again, I don't know what happened here and I don't know if it rises to the level of a lawsuit or a complaint to the Better Business Bureau or Consumer Protection, but I do know that I'm extremely dissatisfied with the outcome and that they're not willing to make it right or even apologize. I can't in good conscience recommend this company, and I really just wish I had used anyone else.

Steve H.

RIP offs! Jerks! Stay away! There """"plumber"""" wreaked like cigarettes and I am not kidding about this, but he stunk like urine! Disgusting! He gave me an estimate for installing 5 faucets. The sinks and plumbing were already existing. Just needed to hook up new faucets. His military discounted estimate was $1,523.84! I could not believe this idiot! I had to pay him $49.00 for this BS advice. No way would I use these guys. I hired a different plumber (Al, he was great!), who did the job in 4 hours and cost me $400.00.

Sara Z.

I called to ask for an estimate on a very straightforward job...one that should not have required someone to actually physically come to my home to give me an estimate. I was informed that they HAVE to send someone for any estimate that they do and that there is a $50 charge for that, regardless of whether you end up hiring them for the job or not. I'm sorry, but that is absolutely ridiculous. I am submitting this review in case it saves anyone else from wasting their time with these guys. I wish I hadn't. Edit: I don't have a problem with the fact that they wanted to see it in person before giving me a price. I have a problem with the fact that they wanted to charge me $50 for that. I spoke to several other companies afterwards who were all happy to give me free estimates.

David S.

Is it customary to leave a gaping hole in someone's house! $1200 job to change a pin hole leak in a copper pipe. I asked them to make it right and I got $300 back... was promised $550 but I'll take what I can get. I'm scared to hire another plumber and I need one.

Meni L.

I found Chuck's here on yelp, so I thought it was appropriate to share my experience. All the reviews were right! I scheduled the appointment to fix the hot water in my shower. Dennis came out, gave me an estimate and the next day did the repair. He was professional, kind, knowledgeable, and answered all my questions. I highly recommend Chuck's Plumbing!