Christianson Air Conditioning & Plumbing

Jack P.

My water heater bit the dust so I called Christianson to see if it could be repaired. As I feared, the unit was pronounced DOA. I elected to replace it with a new tankless unit and was shocked to learn that my plumber Jeff would be able to source a new Navien unit and could stay to install it that same afternoon! While Jeff dismantled and removed the old heater a helper picked up the new one and drove to my house with it. The two guys worked late to get the heater installed and everything worked beautifully. Both Jeff and Joseph were professional and courteous and answered all my questions. This deal couldn't have gone much better. A++++++

Alton C.

I have used Christianson for over fifteen years to service my HVAC needs. They have always been competitive, competent, and courteous. After nearly twenty years of good use, one of our Trane units became non-repairable.
Pat Kelly of Christianson submitted the lowest bid and I contracted them for a two unit replacement. Jacinto Leal and his crew of two arrived on schedule at 0820 and completed the total installation by 1420. He was very professional, explained the scope and details of the work, and contracted costs. They did a very thorough installation, checkout, and cleanup. Prior to payment, Jacinto went over all the work, we inspected the hardware as installed, and went over warranties and rebates.

The company offers a good discount for replacing two systems at once, and will file your PEC rebate for you.

Good price and great service.

Jay P.

I called to get prices on hot water heater installation and they were by far the cheapest option. I must say that it didn't feel like a cheap install! They were very professional, quick, and thorough. They even took a separate minute to fix a squeaky toilet handle that my wife constantly complains about! I would definitely call them again for any of my plumbing needs!

Catherine N.

We called during the freeze with a broken pipe that had us shut down all water to the house. They put us on their wait list on Friday and called on a Sunday morning and came by! Jeff swooped in and saved us this morning with great skilled service. Uber-competent, helpful, polite, and efficient. Dug into the wall, Fixed our broken pipe, checked on us while we turned everything back on! Love them! Recommending them to all my friends! Five star!!!

Féria A.

Their technician took off his mask and spit in our kitchen sink when he was talking to us. I could say that he did it on purpose. I have never seen any disrespectful behavior like this before. They left without even try to fix the plumbing issue. Our house has one year warranty and they are in charge of fixing plumbing issues here but they don't do anything. I am done with them! We are going to hire another company. Better to pay money than wasting the time and dealing with these people!

David C.

We just moved into our new (build) home 5 days ago and our heat wasn't working so I called Christianson since they installed our two HVAC during the build.

Christianson told me that since our builder didn't request to have the heat turned on I needed to call my builder and have the builder call them. Not the best customer service as they could've called the builder to work things out but they rather have their paying customer take extra steps. I requested that a manager call me and never received a call back till this day.

I called my builder and they worked things out and a day later Christianson sent someone out to turn our heat on. Fast forward to today one of my iDevices thermostats is power cycling on and off and I am not able to adjust the temperature. So I call Christianson again and get the run around. I'm told to watch the videos so I know how to program the thermostat. I explain to the rude lady that I programmed the other one downstairs so I know what I'm doing. She continues to tell me that I need to try again and to send them a video so they can see what's going on.

I sent the video of the defective thermostat around 10AM and asked to speak with a manager and was told they were busy. It's now 8PM and no call, no reply back to email.

This is par for the course and clearly Christianson doesn't care. They got their money and I'm stuck with horrible customer and a malfunctioning thermostat.

*Update*
Our builder Scott Felder was able to replace our faulty thermostat on 1/20 (Thank you!) which we greatly appreciate. All HVAC issues have now been addressed and cared for.

Richard H C.

For over ten years we had a service contract with these folks. We would be charged in the fall and the price would also cover a spring visit to service the air conditioner. However, this past spring they refused to come out, citing COVID concerns. We saw their trucks in our neighborhood in the following months, but they never came for our maintenance. I have called three times seeking a refund for the last half of the service contract. They now claim that they do not offer refunds on unfulfilled contracts. We have changed to another a/c unit provider. Needless to say, we are very disappointed in Christianson.

Debra D.

We have used Christian for the past four years. Since our home is new construction we signed up for the yearly maintenance program. In that time we have spent over 700.00 on our system for parts not covered by warranty. We had a maintenance team come out last week and gave us a 100% on our A/C heating system.
This past week when we went to turn on our heat, no heat. We called Christianson and the maintenance team came back out and charged us 146.00 for a bad coil. When I asked the technician if I could have the old part he told me I couldn't have it.
I find that very suspect why they were want to keep a part that wasn't working properly. We have decided to find another company. We no longer find them trustworthy and reliable.

Katie M.

We had our 2-zone control board go out in April while under factory/part warranty. They came and replaced it for something like $200 for just labor, which was cheaper than the single other competitor I had provide a quote (gotta check the box/ get a 2nd opinion right?). We then went ahead and booked the twice a year maintenance program with them since I genuinely liked the guy who came out and our HVAC system is hitting 5 years old soon. They came back and did the air conditioning spring cleaning part about a week or two later. You pay for the two part service up front.

We get a notice in October it's time for the heater portion of the two part maintenance plan. It hadn't gotten cold so we put it off an extra month. Finally we scheduled it and turn the heater on and discover our heater isn't working at all.

They come out and say 'whoever replaced the board' didn't wire it correctly. Two of the wires were flipped so the signals weren't properly telling the heater to engage. We informed them they were the ones who did the replacement, so they fixed it and did the heater cleaning portion of the maintenance program and we all moved on. Everything now seems to be working. This service guy was not the same individual as in April but also really personable and polite.

The service overall is quick. The price isn't bad. But I would have preferred they wire the parts properly the first time instead of me discovering issues 7 months down the line. If we weren't part of the maintenance program I'm not sure if they would have tried to charge us for a diagnostic visit and labor, but I would hope not. I wish I could give them 4.5 stars because the service guys are all really nice and personable (and clean/covered during covid).

Krishna R.

My A/C was not blowing cool air and called these guys. I was told on the phone that is was $85 for the visit and diagnosis of what the issue is. I agreed and the guy shows up and goes outside and attic and checks for a min. and comes back saying that there is no freon so must be a leak. But to find out how it is leaking is it is $100 more. At that point I was like whaaaaaat ?? But you guys said that to diagnose it is just $. But the guys replies there is no way to tell us what the final charge would be which is completely different from what the front desk told me. It felt like they do this low ball thing and say a different price once they are in. The guy finally charged me $140 in total as a discount for which I gave one star. Why cant these guys be honest in their evaluation and this is not even a small company. They should be upfront in their evaluation so that customer can decide if they want to go with them or not. I called their number to complain about the over charge and the lady says that the technician actually under charged me and he should have charged me $250 or some other ridiculous number. I was steaming mad at her when she said that. I see some one else wrote pretty much a similar review as mine and my final diagnosis was I need to replace my evaporator for $2400 and the unit is hardly 4 years old. Absolutely ridiculous !!