Christianson Air Conditioning & Plumbing

Rachel B.

If I could give an OUTSTANDING RATING I would! This Company encompasses all of the high quality standards a customer would look for in a professional, ethical, moral, and dutiful Air Conditioning and Plumbing Company. Each times these professionals arrive to my home to fix any issues there is nothing less than respect, transparency, solid communication, and they uphold their companies values. Shout out to the last Plumber who came out, RICH! He was just wonderful! He made sure my water heater had hot water, engaged my grandson in conversation, and even got to know a few things about me and shared his own stories. Now that is absolute customer service! Thank you Christianson ACP!!

Crystal R.

Worst customer service. 5 minute warning call instead of 30-20 noted when scheduling. I was putting my infant to sleep and the tech banged down the door like a cop waking my kid up who was in a serious fit from the loud bang. Mind you I have a sign that says please don't knock. He was incredibly rude and looked at me like I was unjustified in explaining why his knock was inappropriate. Then when I asked if he could remove his shoes or I can provide shoe covers he refused and said "I never remove my boots". After a back and forth he conceded and "found some in his truck"
Throughout the entire service appointment he was very condescending and said that he did not hear a problem with our vents which is what he was here to check. They were clearly making a very loud noise and I also had video that I sent to the company prior to scheduling this appointment. Do not use them they were forced upon me by a warranty company and find somebody else who is more friendly and will not come into your house with a grumpy attitude and bad energy.
Worst company to work with

Emily S.

when you call Christianson A/C for a sales person - to upgrade an old unit - you are given 2 choices - take it or leave it. No contact with the sales person unless you call them. they use to be the best but I have my doubts. surely someone out there cares about the customer..

Nick C.

Our air conditioning unit went out over Labor Day weekend. I had a quote from them on Tuesday and spent Wednesday gathering 2 other bids. Christianson came in as the most competitive out of the 3. Brand new A/C unit installed before 2pm on Friday. The technician who did the install was an outstanding professional. I was surprised by the reviews that were left this summer. We use Christianson across the board, for years, and never experienced anything less then great service.

C B.

Had a new Trane unit installed by this outfit. Less than 2 years later we've been forced to consider purchasing another system. The system install was a nightmare and we've had ongoing issues since the install. The Technicians are not professional nor would we consider them to be Trane certified as they advertise. Based on our recent experience with another AC company that does have Trane certified Technicians we know what a professional Trane certified Technician is. Be weary - don't let the sales pitch convince you. Remember the "used car sales person" analogy!!!!!!

Dustin C.

They are supposed to be air conditioning company but I've been sweating for almost two months now in my new home. Stay away from them!

Tracy A.

Great service by Mario! Appreciate the trustworthy people i have always experienced with this company!

Captain C.

I used to think that Christianson was the last of the honest contractors. No longer. I guess all good things must come to an end. Uncaring, money grubbing, lazy, and I'm afraid, LYING.
I hired an inspector, who said that the AC system was not working correctly, so I hired Christiansen to come fix it; they charged several hundred dollars to come out, and said "everything is fine".

Now summer is upon us, and the thing can't even drop the temperature 10° inside. THIS IS TEXAS!! AC is LIFE or death!
Rather than admit that they screwed up, and hightail it back to fix the system they didn't diagnose properly, they want another hundred dollars just to come by. I'm DONE. I was a potential customer for multiple locations. I'm glad I know who not to trust before dumping000S more dollars into this pit.

Now, the arduous process of finding a reliable, HONEST AC contractor begins again. sigh

Nick W.

The rep I talked to was rude, was drinking and had beer in the vehicle. I worked construction for 7 years and if I pulled a stunt like this I wouldn't have a job.

Joseph C.

I called to see if I could schedule an appointment to have their AC team come and look at my system to see if it's working properly due to having higher temperatures upstairs. My downstairs will be set at 68-69 and the upstairs will be 82+ at times. I understand heat rises but wanted to make sure the system was working properly to have piece of mind as my house is just over a year old since we closed on this new build. She was quick to say "unfortunately there's nothing we can do because heat rises". Thanks for being such a company, I'll make sure to use another company in the future.