Christianson Air Conditioning & Plumbing

Donna G.

I'm extremely disappointed in the lack of help received especially since my unit from them is less than 3 years old. Do NOT call them on the weekend and pay the "emergency" on call amount because they don't disclose that if they don't have the part in the truck with them that you've wasted your money. Instead of helping with a solid solution their answer was to pay $250 more to get the "warrantied" part that was needed or "find another company" (from the woman on the phone's mouth). I should have known the service was going to be bad. That same weekend that I first purchased my home with units installed by them (newly built) we had no hot water (it was WINTER & I had a newborn) they were extremely rude when telling me that no hot water was not an emergency.

Don't waste your time or money.

Shunya F.

Scheduled a toilet replacement (standard size). Within 24 hrs, we were not completely satisfied because the "tall" people in the house needed a higher size. Jerry, the Service Manager returned my call and reviewed the work order. His team is returning to make a change for us at no additional charge. I have been a Christianson customer for 20 yrs, I goofed and they simply said, we will take care of it. Thank you for the kindness and consideration extended. We look forward to working with you in the near future.

Laura Y.

Zachary and Casey were amazing!! They really took great care of the plumbing issues and were super professional!!! They explained everything to me and I was very impressed by their knowledge. HIGHLY RECOMMEND!

Erin W.

Yet again, we had a great experience with Christianson today. They quickly and efficiently took care of several plumbing needs! Steve and Justin were so friendly and respectful of the current situation with covid-19. We will use Christianson time and again. Thank you for honest and efficient employees!

Ralph C.

Contacted Christianson heating to repair my Furnace. Technician arrived and in 10 min stated burners were out and needed a new furnace. I asked for what the cost of repairs would be for what was broken. He stated I could get a quote either by that Friday or at latest by Monday. He provided me a quote to replace the furnace though before he left for $ 6500. All of that took 30 min to not have a cost to repair for parts or labor and my Furnace still not working.
I contacted an additional heating company to inspect my Furnace and found all parts were working. Unlike Christianson tech stated. Also found that my circuit breaker in my panel was shorting. A $9.00 part. And quoted me $5100.00 for a new furnace heat pump. When I contacted Christianson office. Supervisor would not return my call, and office staff could not help me with the terrible service that was provided. Don't use this company. Technicians are inexperienced and don't know there trade, and company does not care to take care of there customers.

Steve T.

Christianson plumbing came highly recommended by a close friend who is a contractor so I was looking forward to great, honest, friendly work and but unfortunately got just the opposite.

Maybe they do great work with large volume clients, but if you have a personal, residential problem go ahead and pass on them. Try O&M plumbing or Blue Dragon instead.

In addition to their cost structure shifting last minute (20 mins before their contract plumber came; from $90/first half hour to $2.25/min after for a water filter install to $200 flat fee), the plumber was unhelpful when we found that our product was a lemon.

All this would've left us giving a 3 star experience, but to cap off our experience, when we called to give the gentle nudge/feedback that we were miffed about the last minute cost shift, we were rudely yelled out and addressed in a condescending, unhelpful tone by the operator.

You can find much, much better. Hard pass on Christianson HVAC & Plumbing!

Tonya B.

This company does live up to the "C" for Character. When a builder didn't deliver on their promise, Christianson Air Conditioning & Plumbing stepped up and took care of the problem. They helped our RealEstate deal to progress without a delay. I will definitely use them again!!

Richard C.

Christianson has been my only A/C and plumbing company for 20 years. Recently they replaced my kitchen sink. A replacement I ordered did not quite fit but they referred me to a pro who cut my countertop to spec. Andrew came out and installed my new sink. plumbed the water, drain and new garbage disposal. I'm very happy to have this new commercial grade kitchen sink. I continue to highly recommend Christianson.

Leslie W.

PLEASE be aware of this rude, unprofessional and dishonest company. This company does not desire any stars. This company serviced our two year old unit and told me the motor need to be replaced. According to him they had the part in stock and he would return the next day to replace the motor. I called the company near closing time to see if I was still on the schedule. I was rudely told the unit was ordered and they will contact me when they received the part. The repair man did something to keep the house cool. Days later a different man came to replaced the part and did some damage to the closet where the unit is located. After he left me we noticed the ac wouldn't stop cooling. My electric bill is extremely high because of something they did to my unit. The manager told us its because we do not use our stove fan and bathroom fans correctly. We waited a month and we are still having problems. The manager refuses to address the damages and he said he can send someone out to see what the problem is with the ac, but we will pay for the visit and the labor. It's been two months and this issues has not been resolved. I'm forced to call and pay two other companies to come out to fix what this company damaged.

Katherine B.

THE WORST COMPANY!!! STAY AWAY!!!! If I could give them zero stars I would. Dealing with Christianson has been nothing but problems!! It all started last week when our AC wasn't working as efficiently as it once was. The repair man diagnosed it as a bad evaporator coil. They told us it wasn't in stock and they would have to order it. We asked the man about the time for the product to come in and he couldn't give us an answer. He told us we would need to keep the AC off until the part came in to avoid the unit freezing up. The lack of answers didn't sit well with me so I decided to call the main number. The lady in the parts department assured me they had a part IN STOCK and she scheduled for us to have it installed the very next day. We expressed our frustrations with her because the repair man who came out to diagnose it clearly just wanted to complete his day, get onto the next call and be done-- without properly taking the time to repair it when the part was ON HAND. Well, fast forward 24 hours and after we paid for a hotel room in town, because we have a young daughter and it go into the high 90's during the heat of the day, he came back and installed it. He was in and out in under 45 minutes. I thought that was ridiculously quick but, me not being the AC professional, I thought maybe he was just an expert and did it enough where it didn't take him much time---WRONG!!!! Two days later we notice our ceiling has a foot long water mark on it. My husband went into the attack (Where our HVAC system is located) and noticed ALL THE TRASH LEFT BEHIND FROM THE REPAIR MAN!!! He left old parts, boxes from the new parts, all the cardboard thrown about in our attic. I get it, it's an attic not a living room, but this is just the beginning of his lack of care or attention to detail--not to mention just plain RUDE unprofessional service!!!! Upon further inspection we noticed the drip pan under our HVAC system has about a half inch of water under it. We believe they once again didn't take the time or care to put together the water line when finished with replacing our evaporator coil. My husband attached the two lines but we called to have someone come back out as it SHOULDN'T BE OUR JOB TO FIX "PROFESSIONALS" LACK OF CARE. They said the soonest they can get us in is very late the next afternoon. After being rather frank with the operator I let her know that we should not have to deal with a leak coming through our ceiling not to mention cleaning up after their repairmen when we have paid and trusted them to do a job well done the FIRST time (a $700 job at that) Isn't that the reason we call professionals???? She agreed and said she would fit us in that evening...needless to say she went on to tell us we would have to pay ANOTHER SERVICE CALL FEE for someone to come back out to fix THEIR MISTAKE. I assured her that our AC never had this issue prior to them coming out and we won't be paying for anything related to the leak they caused. All in all, save yourself the headache and money and go with a company who is TRUE professionals and take pride in their work and value their job (ie: serving us their customer) It has been nothing but problems and headaches dealing with these rude and careless workers.