Christianson Air Conditioning & Plumbing

Jairo L.

I had a problem with the balancing of the heat pump. 3 Bedrooms were very cold, while the rest of the house was ok. HVAC Technician Robert Stalks came in and adjusted dampers in the attic to increase the flow to the bedrooms. He sealed air leaks around the pass damper and secured with hanger straps. This was not an easy job, due to the location of the dampers.
Great job. Very professional and represented well his company. I can't remember his boss name, but he was also very helpful and patient.
I would recommend this company based on my personal experience.

Ray M.

I've waited nearly 2 weeks without AC to get a part replaced. The owner resolved my issue & got me on schedule sooner. I appreciate it.

Jonathan B.

This weekend was the first time I had any problems with my six-year-old Carrier unit. Christianson was the original installer, so I thought I would check them out on yelp.

I called yesterday and they were going to send someone as soon as that afternoon. I was unable to get off of work so I scheduled it for the next day. True to their word, they called when the technician was on his way.

The technician, Mike, was both very professional and pleasant. My problem was an overflowing drain pan. Even though I had religiously flushed the drain every month since I built the house. Mike was able to point out a design flaw that caused the blockage to occur in an elbow that was located proximal to where I would do my flush. He installed an additional stem proximal to the elbow that would now allow me to flush before the elbow.

Mike explained everything he did throughout the process so I got an education as part of his repair. He checked everything inside and out and made sure the unit was cooling to a proper temperature.

The work was done for a reasonable price and I also learned I should be flushing with vinegar rather than Chlorine.

I will not hesitate to call them the next time I have an issue with my AC unit. Hopefully, that will not be too soon!

I highly recommend their service and if you get a chance to use Mike you'll do okay!

Update 7/29/15 - came home last night to unit frozen both inside and outside. Placed a call and got scheduled for today. Robert made the service call and was outstanding. He checked everything inside and out and said, from my description of what happened, it sounded like the motor module was going out. Everything else checked out ok. He said I could wait and see or get it replaced since he had one in the van. I elected to have it changed to avoid another hot night in the ATX. Robert helped educate me on what filters I should have (I was over doing it with the MERV 14's...) and reinforced the maintenance I was performing on the unit. It wasn't cheap - just under $700, but the service was great and I'm cool again. Don't know why the reviews are all over the board, but my experiences have been good in the Cedar Park / Leander area. Thanks guys!

Jae R.

I had a positive experience with this business and that is why I'm a repeat customer... Management have shown that they do care to take care and meet the customers expectations. Thank you Trent.

Eric L.

I had a water heater installed with them 6 months ago. We have had nothing but problems since. Just try to get them to come out and fix a problem they created....it will not happen. They are very nice when you first call them but if you ever have a issue then you can forget about any help. No returned phone calls and when I took off work to be there for them to fix the problem, guess what ? They never showed! I will never call or use them again.

Christine A.

DO NOT USE!!!! They charge you for things that say will be covered than once it breaks they go back on there word and say it's not covered. They are a rip off. They have no customer service and could care less if it's freezin outside and you have no working heater. Kurt the manager is very rude and not helpful. They have been out 10 times in the last year and still have problems. Look else where do not call them for help!!!! I wouldn't even rate them a 1 but had to in order to post

Adan A.

These guys are a rip off . They charged us to install thermostats and told us they would be covered under warranty .Well the thermostat went bad and what do you know they will not honor their agreement .They left us hanging in this weather without heat . Customers come last in their business .Kurt the manager was of no help . There are other service providers I would advise to look elsewhere .You are NOT COVERED BY THEIR WORK!!

Jennifer W.

These guys are pretty great! We had them replace a water heater at our house first. The plumbers were intelligent and thoughtful about how to do the needed piping. They discussed their work with me and I was happy with their service.

A few weeks later, I had a plumbing problem at my rental property. The person making the reservation had a good understanding of plumbing and repairs and that was immensely helpful.

Dolores G.

Had been happy with their heating and AC service but very disappointed in plumbing service over the years. We have been loyal customers, paying high prices for what we thought was good work and a good product. Turns out they don't acknowledge using cheap fittings....don't care about our inconvenience.... Don't care that we are paying over and over for the same thing. They offer no solutions, no discounts. We refuse to continue doing the same thing and expecting different results. (That's the definition of crazy). After interviewing several other companies, and getting bids for various options, it turns out we will get a better product for a cheaper price with a better warranty from a company that really does offer after hours emergency service.

Mrs. M.

I had a problem with my heating not working on a 43 degree night and Javier the dispatcher was extremely rude and unhelpful. He explained that they had a full schedule but when I asked if we could just have someone troubleshoot over the phone with us, he flat out refused. To make a long story short, our call led to both of us yelling to be heard and him hanging up on me instead of helping. When I called back he said his job consisted of nothing more than putting me on a schedule for tomorrow. I pointed out how easy it would be for someone with knowledge to call me about the thermostat/furnace to give some guidance on how we can make sure everything was on and he told me to go get my manual. I told him I'd continue calling until he got someone to help me, and he happily replied "okay fine." Then he went on to tell me how he wouldn't be doing anything except putting me on the schedule for tomorrow and for me to call my builder who selected his company. I took his advice and spoke with Robert from DR Horton who kindly walked us through things we could check to make sure the gas, breaker switch, and furnace were on. He took the time to help.
How disappointing it is that this company would have someone like Javier for their after hours contact. I work in a call center for a large co., and had one of my employees treated a customer with that kind of disrespect, they'd be finding employment elsewhere. Maybe Javier should be doing the same...IJS