Christian Heating & Air Conditioning

Mark P.

Christian Heating & Air Conditioning misdiagnosed work that needed to be done and were paid for the service call but did not get the air conditioner working. They came back a second time still did not get the air conditioner working and now want to be paid for work that was never completed.

John R.

Nice company to do business with, pleasant and responsive and service people are very nice. However a bit expensive. Told me my blower fan was bad and it would cost $1152 to replace the motor. (Motor retail about $230). Replaced the motor two days later and discovered it was actually the Control board (Retail about $100). Put old motor back in and replaced control board. Cost was $1152, same price as motor replacement. Not sure what is going on as they did not separate out labor and parts. I am a bit disappointed in them, but my wife feels quite injured. But it is a new world out there and we old folks are not used to it I guess. But pleasant people to do business with just the same.

So the bottom line is: They changed my control board for $1152, and the board cost about $100, so I figure the labor cost at about $1000 for the job. I'm old, but I can still do some math. It's not so much the money, it's the non Christian ethics.

Jan V.

I wrote a review in February of 2010 that was very critical of the post installation service. Dave P. reached out and asked me to contact a business manager as he could not locate me in Christian's records. The installations were in 2014 and the leak issue that left with us with a PECO red tag and no quick response was in 2016. I ceased doing business with Christian in 2016. I am posting this to clarify that this issue was from 2016 and may not reflect where the company is now!

Robin S.

They just replaced my AC system. Did a great job, thoroughly explained everything they were doing and why. Very professional. Installation looks great.

Louise M.

We had a problem with our heater in November, it just didn't sound right. The service man was nice, understanding and I thought the charge was reasonable. He reminded me that our heater was getting old and we should think about replacement. I don't disagree, but a month before Christmas? Somewhere around the 23rd or 24th of December I received an ""invitation"" to become an Advantage Plan Member, with exclusive benefits. The offer was good through 12/31/19. I put the letter away until after Christmas (6 days). On 12/31/19, I found the letter and called the number highlighted on the letter at 3:05pm. Normal Tuesday business hours. The call was answered by their answering service. Very nice woman, said they would return my call on Thursday. Thursday came and went. Friday came and went. No return call. Saturday I emailed them. Very nice Sarah called. She wanted to acknowledge my concerns. The benefits of enrolling by 12/31, were $20 off, 1 winner of free HVAC system, 10 winners of free plan, up to $252, and free $30 future service repair voucher. By not being open on the 31st, I was eliminated from the two drawings that were most important. On Monday, the 6th, I received a call offering me $20 off the plan and a $30 future service discount. He was quite proud of himself for his offer. The fact that they were closed, I suggested for the week, and had no intention of be honest, and their web site offers $20 off a plan through 1/31, and $25 off a service repair, he proudly offered $5 for setting a date (12/31) to include benefits and not honoring those benefits (being closed). When I said I would put the review ""out there"", he instructed me to state that I had from the November date to purchase the plan, he did not state it included the other benefits of a drawing. And there was no letter attached to the November offer. He also stated that other customers received the offer throughout the year, not just a letter dated 12/20. I was made an offer, I never had a chance at, he knew the 31st they would be closed and too late. Be careful, is $5 worth being treated like you are stupid and not being given the same opportunity as others? I hope the 11customers who ""won"" know how lucky they are.

Maureen B.

Price gougers!!! They charged me $1300.00 to replace a AC coil that was covered under warranty on my less than 5 year old ac unit that they installed for me. It took 2 1/2 hours to replace the part. That's $520,00 an hour for labor. What a disgrace! They should be ashamed! I understand people should get paid for their expertise and knowledge but this is so wrong.

Jr R.

Look out for that flat-rate! When a line item accompanied by a part number is listed at $400+ and you actually find that exact part for $40, there is something wrong. Do your research before you accept the service. In this case it could have saved me over $400. Oh and don't try to ask for a breakdown of your bill because apparently that's impossible.

gil l.

Stay far away as they will try and RIP you off. The technician spent half the time on hold with sanyo, he put on the paperwork the needed repairs on my sanyo AC. Except it's a Samsung. After multiple calls they tell me in addition to the $100 they need another $412 to change a couple wires. The wires cost less than $50. Dan explained how they have marked Van's and uniforms and gas and insurance to pay for. Its called business but he doesn't have to make it all on me. I can lamoat replace the whole system for that kind of money.

R M.

Christian has been our go to for going on 10 years now. Techs are friendly, courteous, & clean. Office staff is friendly and does their very best to work with my schedule. No one likes to have to be without A/C on 90 degree day, but Christian will go above & beyond to make the experience as painless as possible.

Leonard M.

This company was trusted by my home builder to install my HVAC unit when my home was built 16 years ago. Since then I've trusted them to make sure my unit keeps the house cool and comfortable. My service contract gives me needed tuneups so I haven't ever been without service.

My units been making noises the last week so yesterday I called to schedule an appointment for this morning. I got a call from the tech 20 minutes before my appointment to confirm he'd be right in time. Over the years I've never had one time these guys were late. The technician Scott Oliveras came out and put on booties to protect our carpets and hardwood floors. He should me on my unit exactly what the issue was and the best cost options for the repair. He was courteous, professional, and cleaned up behind himself like he was never there. His service was so good I took a picture with him. If you get Scott tell him Leonard said hi. I'm a Realtor and have seen lots of HVAC companies but these guys are the ones I recommend to my clients.