Christian Brothers Plumbing, A/C, & Electrical

Terry C.

On the upside, the work was A+ considering the extreme heat the techs had to endure both outside and in the attic they did a great job. The price was pretty much what I expected. Willing to overlook some of the other reviews about the ""high prices"" and ""pressuring"". I was never pressured into buying anything.... You don't get something for nothing. Abe came out and was very up front with his assessment about the condition of the ac unit. And Jon came out the next day (at my convenience) and went over all financing and ac options, and came up with the best one for our home and our budget. From start to finish.....3 days.

Don't listen to your friends that say they know someone who can ""do it cheaper"". Ask them can they warranty their work? Finance? Properly dispose of the old Freon gas? Come back to service the unit?

Now with the new dual stage heat pump unit installed along with solar panels on the roof, I plan on saving a lot on my electric bill. Next stage will be new high efficient windows and appliances.

Chris B.

Christian Brothers has been reliable and fair to all our HVAC and plumbing needs. They've been great! I specifically ask for Mike, who is a management supervisor, and he never fails to show up and solve our problems, in spite of his other duties in the office or training. He's outstanding and a terrific person. He never over sells and explains what is going on.

Nobody likes these issues, the costs, or dealing with HVaC and plumbing problems. But if you have to, choose Christian Brothers. They fix it every time and made me appreciate their care.

Lindsay F.

Chuck was awesome! I had an urgent issue and they were able to send someone out that same afternoon. While Chuck was there for my initial service call, I was able to discuss other plumbing items that needed to be addressed but were not urgent. We were able to schedule those repairs for the same week! Chuck was efficient, knowledgable, helpful and honest. He explained what the problems were, the basics on what would be required to repair them and gave an estimate before starting work. Great experience! I have used Christian Brothers in the past and will definitely use Christian Brothers in the future.

Jim K.

One of my A/C units stopped cooling, I checked the condenser and found the fan not running. I started calling around and ""Brothers Plumbing"" said they could send somebody out that evening between 6 and 10pm, and that the person would be licensed, bonded, etc., so it seemed like it would not be a ""Brothers Plumbing"" employee. Turns out Christian Brothers is affiliated with Brothers, as I was told by the person answering Brothers Plumbing. I am reviewing Christian Brothers as that is the name on the receipt I received.


The plumber arrived, was polite, wanted to see the unit, and balked at going around the house, instead wanting to go through the house. He first checked the date on the unit and chuckled and smiled (it is 16 years old) and went to get his tools. A few minutes later, he told me that the fan motor had seized up and the high voltage switch was about to fuse together, both needed replacement, and he went to work up an estimate. He returned about 15 minutes later, walked into my house without knocking, and proceeded to present what turned out to be a sales pitch.


The first two proposals varied only in that the motor would be replaced with either an OEM or a universal (generic) motor, and the price difference was $336. These proposals included a replacement switch and a subscription to both their ""platinum and silver"" plans. One of the first alarm bells was why did I need both plans? I have never experienced a superior plan that did not include everything that the inferior plans did, hence ""platinum"" should have been ""silver plus some more stuff"". And where was the ""gold"" plan, which is usually one up from silver? Whatever. The cheapest of these two was $2,131.00 (I have the quote in hand), and he included a payment plan. Nothing ... NOTHING ... was itemized. The third plan was to replace the unit completely, he presented this with the usual ""only last this long, gonna break, R22 is expensive"", etc. These are Trane units, BTW.


I asked how much just the fan would be - answer: $1,200.00, including installation, 1 year warranty, etc. That was the big warning bell, I don't know a lot about this, but I know that a motor that drives a fan does not cost $1,200.00 installed. I told him I'd have to talk to my wife, he left to do paperwork, I called my uncle who just laughed and told me those motors are $350-$450, he guessed.


Now I'm angry, but not surprised. I then remember that a coworker was ecstatic about an HVAC guy he used. I found his number, called him, he came out, and after an hour, he fixed the fan, just the fan, told me that the units are old and I should expect them to break down (which I never doubted, I've been told the life expectancy is 12-15 years, roughly, many times), and then I wrote that guy a check for $475.00, and gave him a GIFT of $50 to take his wife out to dinner since I took him away from her that evening. Christian Brothers was trying to charge me more than FOUR times what the repair really cost.

Jonathan E.

They came out and wanted to charge for an estimate which the estimate was totally out of the ballpark, they wanted to charge me over $3700 to replace a $200 SHOWER VALVE $3500+ profit a little high from my perspective. The charge to replace the valve insert was over twice the price of what I ended up paying to have the valve replace by Rainforest plumbing but hey rainforest didn't lay down a red carpet at my front door (really) like Christian brothers . Pick another plumber this one is a rip off. Oh they did give me back my check when I wrote RIPOFF on it
jon

Tim W.

If you don't use Brothers you are out of your mind... Amazing service and amazing commitment!!

Thanks Brothers!!!!

Loren J.

Had two leaking vacuum breakers (backflow prevention units). I asked Jeff H. to provide the least expensive alternative for a FEBCO 765 repair or replace. At the time, I had no idea what the unit was or how to fix it. Jeff came back with a replacement cost for both units of $1,120 (which included 10% off). I was shocked.

I declined the service and got on the internet. Turns out FEBCO offers a lifetime warranty on the brass housing, which was not broken or damaged. There was absolutely no need to REPLACE the entire unit. The cost of the OEM repair kit was only $30 at Lowes. 5 minutes of DIY to remove and replace the inner mechanism and I saved almost $1,100 vs. what Christian Brothers would have charged me.

I'm sure Jeff and Christian Brothers would know that an inexpensive replacement kit would have fixed the problem entirely but chose instead to recommend a much more substantial, unnecessary, and expensive repair.

I would not recommend them to anyone.

Sam J.

There's nothing Christian about Christian Brothers!The plumber came to our house....then probably assessed he could charge 1000% more!
His total quote was $600.00. He quoted a price for two new valves at $200.00 a piece. But we didn't need new valves. The labor was going to be $200.00 too. We went to Home Depot and fixed it for about $2.00 and it took about ten minutes to fix!
Yup a difference of 598.00!!!!
I wish I had went on Yelp before we called them.
I see others have had similar issues with the not so Christian Brothers.

Paul L.

The only reason I gave 1 star was because of the niceness of Keith the plumbing tech. My water main line broke which required trenching my desert landscaped front yard. Instead of simply renting a trencher for $60 they decided to dig the 25' by 18"" deep trench themselves. Six hours of labor and a 25' piece of pex piping cost over $2000. Once they replaced the landscaping, there was a lot of rocks and dirt left over which they just left on top of the front yard. Now I have weeds and dirt over the once nice desert rock landscape which the city will fine me for. I have called & emailed several times and they said that they are not landscapers but the front desk said they would take care of it and never did. I am partially disabled and cannot perform the work myself. I will update this if they correct it.

Barbara H.

I had a 5 year Bradford and White water heater start leaking on me. Christian Brothers wanted to charge me $1100 to remove the leaking water heater and put in the new one. Mind you the new water heater cost nothing because it was under warranty. So $1100 would all be labor. even if it took 4 hours which the technician said it would take to do that's almost $400 an hour. I called City-wide they did it for $511 in an hour and a half.