Chris's Plumbing Service

Alisa D.

Called Chris's Plumbing on a Sunday due to a sink leak. Although the technician (Carlos) was great, the initial person I spoke totally misquoted their travel time charge. I was caught off guard with the final bill. When calling back to speak to a manager, the same person (Jennifer) was rude and treated me as though she could care a less. I have since left a message THREE times to speak to the manager (Jason) who either does not return calls, doesn't care or is not getting the messages. I would highly recommend finding a different company for your plumbing needs. Given my poor experience, I am not surprised that their overall rating is a 2.

America C.

Stay away from this company the staff is very rude, they did not fixed the problem they came to set the toilet and they did not fixed them I called the office and the very rude lady who answers the phone told me that they would charge me again for a job that never was done correctly.....they don't even deserve 1 stat what a shame!!!

Kelly K.

They gave a quote and the manager will not honor it after I bought all of the parts they told me to buy. Price increase of $25/hour which is a 26% increase. Manager Joy was rude and attempted to bully me on the phone. They just lost a loyal customer.

Dr. K. Wayne T.

I have used Chris' on NINE different occasions to work at three different houses. ALL WERE great experiences. I always ask for Greg. I mentioned to Chris' about all the negative postings here. They explained that plumbing is a """"cut throat"""" business and other companies come to sites like this and post negative reviews to kill off competition. I wouldn't believe the negative reviews posted here. My experience has ALWAYS been great. Ignore the postings here and give them a try yourself!

Margaret W.

DO NOT USE THIS COMPANY! We had them come to our home to pump out our kitchen drain. Fine, they did it (not using the correct snake by the way) and here it is, not even a month later, and our kitchen sink is plugged up AGAIN!! Called the company, only got an answering service and after some time, finally got a call back. The lady on the phone was extremely rude and blamed US for making the sink plug up again!! All we wanted was for the company to come back out and unplug the drain, the RIGHT way, without charging us, since it wasn't unplugged in the first place. But, she would not listen to our complaint and was going to charge us for their screw up!! If you have problems in your home, DO NOT call this company!! Find another, better company to do the job!!

Max M.

DO NOT USE THIS COMPANY FOR YOUR PLUMBING NEEDS!! This company charged my account for services not rendered basically stealing money. Several people gave us different warranty dates which we had an invoice that stated we were within warranty period but company did not want to honor that because they were trying to make profit from faulty work. The staff who performs work is very unprofessional, plumber tried stealing a component from my toilet from which they claimed was faulty but was going to use it again for another job and was also on social media the entire time just looking at toilet. Company talked as if everything is covered and then when do called work is done without authorization they want to charge a ridiculous price taking advantage of customer. THIS IS A SHADY PLUMBING COMPANY DO NOT USE! They may have a couple satisfied customer but majority are not satisfied and would never recommend.

Robert C.

Sally by far has been zero help to anyone...I had a simple toliet install and it ended up flooding and leaking onto my new floors...they sent 5 techs out to figure out the problem and ended up not fixing it. Took them 4 days to put the toliet on right without a leak cost me two days of being out of work to fix the issue... the tech cause more damage they turned on my irrigation for whatever reason and now I have huge puddles of water all around my yard...that they say they are not liable for...wouldn't use this company for anything 1 * service

Ed F.

Scheduled a plumber to come onsite last week and they were supposed to arrive yesterday afternoon. No one came and no one called me to advise of a schedule change. The visit was changed to first thing the next morning. Once again, no one arrived and I called and was told that my appointment was once again changed without any notification whatsoever. Apparently, this company lacks professionalism and, if they can't even follow-up on an appointment after two attempts, they can't be trusted to do any actual work. I've wasted a lot of my time with zero results. Find another company.

Reginald M.

I had been up until 2:30AM wrestling with my Delta Monitor cartridge. In my DIY frustration (5-6 hours) I finally broke down and began looking for help. I called Chris Plumbing and the lady over the phone (I can't recall her name) 8/8/21 (Sunday) listened to my shower issue. She quickly determined that I had purchased the wrong cartridge. I couldn't believe her quick analysis so I proceeded to YouTube to verify. And guess what...She was right. I exchanged the cartridge and now my shower is working just fine...So I am super appreciative of the customer service/diagnosis over the phone! That's a win in my book!

Doris T.

first i want to start with the owner of this place he is completely racist degrades women. i called chris plumbing to pump my septic when i was out of town i would b there in the morning they told me they would come that day n they would bill me later when my paycheck would b deposit that friday . i was thinking that was awesome to help my stress load. when i came the next day i had seen that where my septic was at in my yard the dirt that covers it had not been disturbed so i called them n asked them y they didnt come out they told me they did. i went in my home it was fine a couple days later it was doing it again so i called them n they tried to run my card when i told them i wasnt paying unless they do the job thats when they said oh we only pumped water out of the septic. n i said to them but i called u to pump all the stuff out my septic n u left it in there. so they started harassing me n calling my phone over n over. they called me back acting like another company becuz they assumed i would b looking n asked for my credit card to put on file but they werent going to run it so not even knowing i did they tried to take out money off my new card n the bank app notified me. it was the same people. when they relaized the trick didnt work the owner called my phone no caller id n told me he passes by my house all the time n see me n my n*gger baby outside all the time n how he is gonna come to my house n c*m in my mouth. i had advised him if i have alot of cameras on my property he continued to harass he degraded me to the upmost for something he did wrong not me. luckily i recorded the whole conversation of him degrading me so if anything ever happens to me i have proof he was the one that did it. u would think racism would b over by now but some people just show their true self when they r mad. shame on this business.