Chris's Plumbing Service

Anne T.

DO NOT USE THIS COMPANY FOR YOUR PLUMBING NEEDS!! This company charged my account for services not rendered basically stealing money. Several people gave us different warranty dates which we had an invoice that stated we were within warranty period but company did not want to honor that because they were trying to make profit from faulty work. The staff who performs work is very unprofessional, plumber tried stealing a component from my toilet from which they claimed was faulty but was going to use it again for another job and was also on social media the entire time just looking at toilet. Company talked as if everything is covered and then when do called work is done without authorization they want to charge a ridiculous price taking advantage of customer. THIS IS A SHADY PLUMBING COMPANY DO NOT USE! They may have a couple satisfied customer but majority are not satisfied and would never recommend.

J M G.

I am a DYI, and Chris's plumbing counter staff is very knowledgeable and they carry in stock a lot of parts.

Nicole G.

I had multiple projects that I did not have time to do, so I called Chris's b/c they have helped me snake out the drain a couple of times and did a good job. The tech, Greg, knocked out reseating a toilet, replaced a tub spout and replacing a fill valve in a toilet. Best of all, my disposal did not need replacing as the noise was just the blades touching rust and crud on the sides. I was """"this close"""" to buying a new one and installing it myself. So glad I called the pros at Chris's Plumbing.

Peng L.

Sally by far has been zero help to anyone...I had a simple toliet install and it ended up flooding and leaking onto my new floors...they sent 5 techs out to figure out the problem and ended up not fixing it. Took them 4 days to put the toliet on right without a leak cost me two days of being out of work to fix the issue... the tech cause more damage they turned on my irrigation for whatever reason and now I have huge puddles of water all around my yard...that they say they are not liable for...wouldn't use this company for anything 1 * service

Thomas P.

We called Chris's plumbing to come empty the black tank on our RV, due to the local state parks being closed we can't do it yourself. I took the day off work which is hard right now, and couldn't really afford to.miss a day so I could be there in case they needed anything. I called about noon to get a ballpark time and was told we were on the schedule and they would definitely be by. At 430i called back and was told they would be by and once again was told we were on the schedule. About 445 I got a phone call telling me we were not on the schedule, oddly enough she had my name,number and home address and service request but no appointment for us. The next day the rv was empty and all was good. noticed today my black tank was full again. With just two of us here there is no possible way that we filled the tank in 5 days. it usually takes 3 weeks to a month. When we called we were told they would be happy to come repump and charge us. I would never ask for something free or accept something that I didn't pay for. But we genuinely feel like Chris's plumbing is taking advantage of people in a time of need. Granted the service was only $50, but right now with money as tight as is it and our paychecks were cut in half, this is no way to treat people.

Jerry T.

If I could give a negative 5 star to Chris's plumbing I would do so. We were told they would be out between 8:30 AM and noon. We waited eight hours for them to show up. Two plumbers of which one was extremely rude. They left at approximately 8 PM that evening. They were to install new shower fixtures and A faucet in the master bedroom and a new faucet in the guest bathroom . When they finished with the shower faucet I told him it was unacceptable and I was going to have it inspected. At that point they took it back apart and fixed it the right way. The mounting plate for the handle was approximately 1/2 inch out from the tile. The backside where the valve was installed had a chunk of PVC pipe used as a shim to hold the front mounting plate in tighter to the tile.The rude plumber installed the faucet in the master and moved onto the guest bathroom. There instead of checking to see if the faucet would fit he tore out the old faucet and destroyed it then took out the drain and destroyed that. Then informed us that the one we bought would not fit. I told him you will have to put the one that you took out of the master in here so we use the sink. He said I think I destroyed that one too. He had to use the drain from the new faucet ( so now I can't return that set) so we could use the sink. When we told them we were not going to pay until we had someone from Chris's plumbing come out to look at the mess that they made and did not want to pay for the extra hour it took for them to correct the shower valve and faucet handle the rude one got mad. The next day we called Chris's plumbing and spoke to Chris Hoffman the owner. When my husband asked if they were licensed plumbers he got mad and started screaming at him. Never did answer whether or not they are licensed plumbers. I'm guessing NOT since he got so mad. We ask him if he would come out and look and he SCREAMED I'm not coming out And I will take you to small claims court. At this point he said """"this is how it will go down 1. We will both show up, and have to go to court the second time. At this point I will fain stomach flu. Which means you will have to show up the third time. It sure sounds like this man has been in small claims court several times to know how to use the system so well. By now we have him on speaker phone. I told him I have pictures I can send him so that he can see what they did in the shower. He insulted me at this point and my husband hung up on him. Then he called us back and asked my husband if we got disconnected. My husband said no I hung up on you and he said well let me do the same to you and then he hung up. I have never worked with a more unprofessional company. All we wanted was for him to see firsthand what was done. We did not want to pay for the hour it took for them to correct their own mistake. I will be talking to BBB and also to Angie's list when I am finished here. Do yourself a favor and scroll down through the reviews and you will see that this is typical of Chris's plumbing. I should have read those reviews before we ever hired them. I hope this review will keep someone else from going through the misery we went through with Chris's Plumbing.

Julie M.

My first experience was with their on-call service. Since their website said 24-hour emergency service I was thinking that they would at least call me back and say we cannot come out until tomorrow. Called their service twice. Did not get a call from someone until the next day, nor did they tell me we would not hear from them until regular business hours. Secondly, The amount of time spent at my home to complete the repairs and the actual """"Hourly"""" charge did not sync up. I called their office a couple of days later to question the hourly charge and Joann told me she could get the GPS information and call me back. I never got that call back. In addition to questioning the time spent working on my repair, the person performing the repairs busted the neighbors water line as well which means he had to repair his line as well as mine. That took additional time. Needless to say, I will not be using them again.

Patricia B.

My boyfriend used Chris's plumbing to pump out and complete a septic inspection at his home! their prices were reasonable for the quality job they did. The driver was very professional and did a great job! We had such a good experience that we used them again to pump out my boyfriend's rental property as well as complete a few small plumbing task around the home before we put the home on the market! The plumber informed us about the job and educated us on what needed to be done which was very helpful because I was worried about paying a lot of money. I highly recommend this company to anyone looking for a quality job performed by a licensed and insured company. You definitely get your moneys worth with this company!

Sheryl K.

Stay away from this company the staff is very rude, they did not fixed the problem they came to set the toilet and they did not fixed them I called the office and the very rude lady who answers the phone told me that they would charge me again for a job that never was done correctly.....they don't even deserve 1 stat what a shame!!!

Jo H.

I wF rating on BBB for good reason. They charge by the hour and don't mind taking their time (and your money!). They even charge you for the time it takes to write the invoice, which wouldn't be a big deal except even that took 15 minutes. Not to mention, they don't tell you until the end that you have to pay an additional half hour (@ $85/hr) for their drive back to the office. To top it all off, the work he did do was bad. Had a mixer valve replaced and my husband had to fix it last night because he put it in backwards. This was one of their more experienced """"senior"""" plumbers. Stay away.