Chris The Plumber

Amy W.

had a guy come out from Chris the plumber. our kitchen sink was clogged, what does this guy bring in, 2 plungers and proceeded to plunge the sinks. my mom was there, i got there a few minutes after he was there. just listening. a piece of paper came up from the drain. and he called it foreign matter. my mom said paper. he said yes paper but i wonder what else is down there. he stated because i have metal piping that he wouldn't be able to snake it because of all the bends in the pipe, and if his equipment got stuck we would have to pay 2000. he stated that we would have to replace the piping with pvc pipe that would cost about $2,500. so the kicker is that when he put the report into the warranty company, he said that the paper was plastic, it was not normal wear and tear on the piping. he also said that he snaked the pipes. when he clearly didn't. i will have a supervisor call me. to get a better resolution. the good part is i have the entire visit on recording. he clearly said paper. and you can hear him plunging the sinks. not snaking. definitely would not recommend this company. the only reason i didn't look at the reviews in advance is because i had used them 16 years ago and they were fine, did the job no problem. times have changed.

Laura C.

Chris was dispatched to our house through our home warranty for our water heater. We were contacted in a timely manner and he came for a service call within 2 days. We needed a new water heater and he described the options and replacement process. Once the obligations of the home warranty were sorted out, we had a new water heater installed within another week. He and doug did a great job!!!

John T.

They were sent to our house by HSA Home Warranty to clear a clogged floor drain. When he arrived I explained the problem (water siphoning from kitchen sink trap when water was discharged into the basement sanitary tub). He immediately looks under the kitchen sink and says the plumbing was not done to code and he needs to call the office to get a quote to fix it. As he is calling the office I call my plumber and he states that they do not know what they're talking about. He returns with a quote for $548 to correct the drain issue. When I push back and tell him the problem is in the basement drain we proceed to the basement and he tells me he can't get the clean out cap off just by looking at it. When I ask him try he came back with a channel lock pliers instead of a pipe wrench. He then tried to remove the cover by turning the nut to the right which would have tightened it. At that point I asked him to leave. Another contractor came the next day and cleared the drain promptly. It makes you wonder how many customers fall for these shady practices. Buyer beware.

Sharon J.

Chris came out to fix my plumbing issue. He arrived within the timeframe they gave me and quickly diagnosed my problem. He explained everything he was doing, and did a good job. We were very happy with his work!

Tech Guy ..

They came out and replaced our broken toilet through our home warranty. They came out quickly, were very professional and pleasant, did a great job and even stuck around afterwards and gave advice on some other plumbing issues we are having including things I can do on my own and things they could do for us and how much that would cost. That's how you win business and create repeat customers! Very happy with them.

Monique S.

They have a woman, Heather, who does not know how to talk to customers. She told me ""ok be quite"" in the mist of me talking and explaining to her what was going on. When I told her that was rude. She hung up on me and had the owner call me to finish the conversation. I explained to him my situation and needing specifics on time to be available but that was not honored or respected. The owner was much more respectful but also wanted to give justifications as to why fees where charged and no work was done. I would run away from this company if you can. They even charged my policy holders for coming to my home at the unscheduled time and tried to have me pay another fee to them. Money hungry folks are what they exhibited..... Run.... Find another plumber.... There's better out there.... Not even a last resort. And train your receptionist!!!!! If I could give a half star I would.

Michal M.

They charged me for water heater line modification that took them 30min $800. Don't even consider that company. This should be illegal. It was through the warranty company and at that time I didn't know that I have any other options so I processed with them.

Ali J.

I had a fantastic experience with Chris the plumber. They change our leaky 75 gallon water heater fast and went above and beyond the call of duty to make sure nothing else is wrong. I am very happy and will go back to them again for other plumbing jobs

Robin F.

Efficient friendly professional and very very good at his job! Chris was immediately time and he got us back up and running in no time. Thank you Chris for taking care of us!

sherry c.

I would give this guy a zero. Wow. Overcharged us by 1000.00. He's slick. It was our fault for not taking the time to do more research before we had him out. What a huge mistake.