Choice Plumbing Orlando

Francine F.

Called Choice and within 2 hours Javier was on his way. Once he arrived he assessed the situation and provided an estimate. We came to an agreement and job was completed in a timely fashion. Great job and highly recommended Javier. Thank F. Fox

Don W.

Had Choice come out for a service from our home warranty (AHS) for a leak behind a wall. What a rip off. Charge me $125 to remove a base board that took all of 1 minute to remove. My wife was home and could have removed the base board herself. Home warranty company sucks and this place steals your hard earned money. Never again. Do not recommend and will never use this place again.

Jeff D.

Excellent plumber resolved all of the issues promptly and courteously. I highly recommend this company!

Anna B.

They are the worst! Always have to have them out more than once. They put the sale of my home in jeopardy bc they failed to complete the permitting process. So 8 years later I have to call them to submit it correctly and they find some way to make it my fault- which is just awful customer service. AHS assigns them to us so that is the only reason I continue to use this business. In my new home I've now had them out on two different issues and Johnny just plain doesn't want to do the work. Uses the AHS doesn't cover something on some technicality with my description of the symptoms. Other companies we've used treat their clients right and troubleshoot the problem. He won't even do that. Laziness.

Sandra M.

We called Choice Plumbing because of a leak and they were right out. We had a very polite and knowledgeable tech name Johnny who explained everything in terms that I understood. He took pictures and showed me what was fixed as well as gave me suggestions with an future issues. He was very efficient and I would highly recommend them to our friends and neighbors.

Brianna L.

I was quoted an arrival time of 8AM-12PM. Noon comes around and I've heard nothing. I call Choice Plumbing and the woman who answers tells me that the person that is supposed to be here is installing a water heater at another location and should be done any minute. Cool. No big deal. It is now 3PM and still no one has showed up. I called Choice Plumbing AGAIN to see what's going on and the man who answers the phone says he needs to call the technician. The guy calls me back apologizing, saying that the technician is supposed to be finished at his current job in 15-30 minutes. Now you tell me???? I get it. It's not this customer service rep's fault that the tech is late, but at this point, I'm so angry from waiting all day that it took every ounce of me not to scream. On top of that, the rep hung up on me. They could have at least called me throughout the day telling me what's going on! Instead, I wasted my day sitting around waiting with no clue when or even if someone was going to show up. They finally showed up at 5 PM. 2 stars Bc at least Johnny was nice.

David K.

It was Friday and we just moved into our rental house. A garage and house full of boxes. I noticed the hot water heater was leaking all over the garage. We scheduled an appointment with the home warranty company and waited patiently for the service call from another contractor. It never came. Saturday morning came, and on the phone with warranty company and their contractor couldn't make it till Tuesday. Really? I called Choice Plumbing mid-Saturday morning and Nick answered the phone and the 2nd ring! He said they had a hot water heater in stock and could install today! After going several rounds with the warranty company we finally received out of network approval. Now it was 3pm on a Saturday and I was a little worried of going another night without hot water. I called Nick again and he said Alex would pick it up and be over to install it later today. Again, I was a little worried because it was already 3pm on a Saturday and figured they we only working 8-hours. Alex showed up later that evening, after hours, on a Saturday, and installed the 50 gallon hot water heater. By 9pm we were good to go, install complete and we had hot water! Professional, fast, courteous, and patient is what CHOICE PLUMBING is a lot about. I will never call another plumber. Thanks Alex and Nick! Much appreciated!

Cory B.

Showed up same day on a home warranty claim. Chis was on time, polite, and very helpful explaining what he was doing and why. Installed a new garbage disposal, tested it to our satisfaction and let the work area spotless.

Andrew H.

I called them to get a new water heater installed and talked to the owner Nick. He sent a guy named Rick to do the installation. Rick was very prompt and did a great job installing our water heater. I would definitely recommend Choice Plumbing.

Karyn A.

I just had Choice Plumbing out for repairs on a newly purchased home. I could not have been more pleased with the technician, Javier!!! He was awesome! He took care of every issue and was genuinely concerned about making sure he took care of the issues properly. This was my first experience using Choice plumbing and I will definitely use them again and request Javier as the technician should I need any future plumbing services. Great experience!!! Thank you Javier!