Chisholm Plumbing, Air & Electric

John Christopher E.

I would give this company a zero rating if I could. The owner, John Barry Chisholm, talks a good game in the beginning, but he/his company do NOT stand behind their work. I had a very expensive air unit installed in August 2020 and within 2 days it wasn't cooling, so I called them to come out. The thermostat was set on 69 and it was 75 in the house. It wasn't cooling at all. It is only at his convenience he will send someone out. He doesn't care about your scheduling needs. I had to take a great deal of time off work to be there when they could come. I waited a week for my scheduled time- then they arrived late. Dale Kemp, the install manager, told me there was nothing wrong with it when he came out. It continued to stay in the mid to upper 70's in my house. I had to call and pay another company to come take a look and the thermostat wasn't even installed properly! I am also attaching some pictures to this review- they should tell you everything you need to know. The first is my air unit after installation. The remaining is what I uncovered months later. **Please keep in mind that I told them I did NOT want mulch because there is no landscaping on that side of the house. ** I called immediately when I saw this and again was told I'd have to wait about a week. The owner also told me that it was only cosmetic, but Dale (install manager) told me, no that wasn't true- that the pad underneath was warped and the unit could have fallen at any time. When they looked at it, I was told they would install a concrete pad for an additional $350! It should have had a concrete pad in the first place because the unit sits on a slope. Not one time at any point through this ordeal did the owner ever apologize! He only told me I was being difficult because I wanted it fixed properly. I do NOT recommend this company!! They are very shady and as you can see, the work they do is abysmal. The owner is very unethical and unprofessional. Save yourself the time and trouble and AVOID THIS COMPANY!!

Robbie A.

Our technician was great and very knowledgeable,... He diagnosed our problem immediately; my only issue was with the pricing. I honestly thought it was a little on the high side. I am not sure of the parts cost, but that's just how I felt for the work done.

Annette M.

The people were on time and even early for another appointment. Excellent overall. Customer service was pleasing. The transaction was easy in being able to pay using my phone from a text message link.