Chinook Plumbing

Kate S.

We had Chinook come out to fix a slow draining problem in a rental house. They dug around outside around the septic pipe from the house to the tank for hours. Then told us we needed to pump the tank. It wasn't the tank after calling a septic pumping company who was honest and didn't pump because they knew that wasn't the problem. Chinook then send us a bill for $1100 for accomplishing nothing, my husband knew more than their technician. Beware.

Julie M.

I am not an expert on fixing house problems, so I called Chinook Plumbing when my 25 year old sump pump went out. Collin sent two guys (Tito and Sal) over that morning. Since my sump pump had not been working and pumping out sewage, it overflowed in the basement crawl space and as quite smelly. Tito and Sal were knowledgeable, friendly, and answered all my questions so I knew what the situation was and fix needed. I am super impressed with this local Hood River business!

J L.

On Jan. 6, I discovered a leak in the hot water tank. My regular plumber was unavailable. I ended up contacting Chinook. They agreed to come out if I paid ""emergency rates"". The tech replaced the expansion tank (but was not sure it was bad) and the T&P valve. All this, for more than $700.00! On Jan. 18, I then noticed a small leak again. My regular plumber was available and said they would come by for a look and charge regular rates if work was necessary. They came and found the pressure in the expansion tank was incorrect (I had watched Chinook install it without testing) and adjusted it, They found the T&P valve that Chinook installed was 75 psi when it should be 150 psi. It was replaced. (They gave me the one Chinook installed.) All this, for less than $200.00. When I called Chinook to advise them, I was ""chewed out"" by Terri for not calling them. How was I to know what the problems were? And I did not want to pay their outrageous rates again. I am not happy about what happened. They have also refused to respond to a BBB complaint. I would advise trying to find someone else to do any plumbing work.

Cora W.

I called Chinook Plumbing after finding 6 inches of water in the basement from a frozen pipe burst! Terrie was the one who answered my call and was very empathetic with my situation and talked me through the process. She sent a plumber out to the house same day despite the less than desirable weather we were having amongst all their other emergency calls. After approving their estimate, the job was done in a quick and efficient manner. Highly recommend and will be using them again in the future!

Melody S.

I had a kitchen sink that was backing up. After being told by three previous plumbing services they were booked from a week to two weeks out I called Chinook. They were able to schedule me the next morning offering me an exact time frame the technician would contact me and fit me in. I was impressed with both the promptness and the work at analyzing and fixing the cause . They are on my first to call list now. Excellent service!

Elizabeth H.

I had a clogged mainline in the middle of worst winter weather. The business worked as a team to get me immediate help and Keto and Jesus where highly professional and diligent in diagnosing and fixing the problem

Carolyn H.

Charged me $400 just to come out and diagnose a problem with a water heater - didn't even bother seeing if it was fixable, then tried to upsell me and look at issues I did not want addressed (charged me for that time as well) - estimate came in at double what I ended up paying elsewhere. No thanks.

Mary G.

Thank heavens for Chinook Plumbing. Called this morning and they arrived early afternoon. Checked through all plumbing in my OLD house. Found my problems, fixed the main problem and other potential problems, price was spot on. Now the dishwasher is working, the washing machine is draining, all leaks are fixed and I have a game plan for any future repairs - remember, OLD house. Professional, considerate, answered all questions fully. Don't know what else you could ask for.

Craig F.

This is the second time I have received service from Chinook. Both times have been very positive and they are now my plumber of choice. After living for over a month in our new home without a washer and dryer our new appliances arrived. (Covid) supply and demand. The only problem is we needed a gas hose that would actually fit and a new gas valve at the pipe. I called Chinook this morning (the day before Thanks Giving) and Jesse called me back this morning to say he could squeeze us in in the early afternoon. Jesse was professional and very pleasant, which is why I will continue to engage with Chinook Plumbing. Bottom they are a great company.

Alisha N.

Chinook Plumbing is probably one of the longest standing plumbers in the area and I can understand why. They nearly always answer calls (which is surprisingly rare with trades professionals in the area), if they can't answer they get back to you (also kind of rare) and then they usually can get out to do jobs in a timely manner! I have used them to install sinks, toilets, replace plumbing through homes and to Roto rooter sewer lines. They are not the cheapest game in town but given their promptness and professionalism I think they are worth the extra dollars. I can't recall off the top of my head if they accept credit payment or not but make sure to ask if that is important to you.

Thanks for getting out to reinstall one of our rentals toilets today Chinook!