Chico Septic

Justin A.

I am compelled to finally write a review for the outstanding service I've consistently received from Chico Septic. I've lived in Chico for two years and purchased a house with 3 septic tanks for the first time. All 3 needed service and/or replacement. We just had the third and final tank repaired and even the cleanup was well done. Needless to say I'm on a first name basis with the amazing Jamie and her team of knowledgeable technicians ! However what I appreciate most is the human connection each and every person has made with us. From Jamie in the office to Lance scoping out problems with his crew and trouble shooting, the team makes me feel like I'm in good hands. They empathized with our predicament and treated their work as if we were members of their family. They always went above and beyond with every job so if you want the work done right the first time call Chico septic first! It's the best value in the business.

Art E.

The worst company ever! if they were the only septic tank company in town I would spend 3x's the amount for someone to come from out of town!

That girl in the office must be related to the owner. i needed my septic tank looked over; that girl in the office can't follow simple instructions; while I was overcharged for service, so she sends the good cop I guess he was the field-guy-he too was a work of art ,came to my home to do a shoddy repair job -like a little bit of paste on the seam of the tank. the ""field-guy was probably told by the owner not bring their water truck to test the tank. What an awful experience with this company!!!

David W.

I was having soggy ground in the region of the septic tank. I figured it needed pumping out. I dug down and found the (a) lid of the tank to save cost and time. The crew showed up on time, dug an additional hole I had not realized was needed to expose the other lid. Diagnosed that it did not need pumping but needed a repair at the outflow end. Required different equipment on a different day to get that done. Second crew showed up on time and did the job quickly and efficiently. All for considerably less than the cost of pumping. Everyone was courteous and tidy about the work and seem to have solved the problem.

Greg C.

They cleaned out my septic tank for $800 but to put the lid back, install a riser and replace the dirt they quoted another $450 to $550. This was after we paid $469 to have a service they recommended locate the tank. There was even a report and a drawing promised that seems beyond expectations. Good thing the poo is gone from the septic but the bill poo is pending. I'm gonna buy a new cover and a shovel and move on.

Steve S.

Outstanding service. The office staff is friendly and the on-site workers were awesome. Quick to respond for bid of a new system.

Maura B.

The guys who pumped my tank were excellent. Stetson, Tulsa & Victor came across some major issues with tree roots, but worked hard to break through and complete the job. They were professional and hard working. I highly recommend Chico Septic for maintenance on your septic tank.

Dianne S.

I have just moved here and never has septic service. Rachel was very helpful and explained everything. I will use Chico Septic for all of my septic needs! Thanks Rachel!

E G.

Excellent service from this company. Came out right away, were fast and helpful and a whole lot cheaper than Dominic's. Recommend, and will use again.

Jennifer H.

Do not use this company. Not trustworthy at all. They came out to certify my septic system for escrow (buyers choice of company) and failed my system stating the leech lines were not draining properly. They wanted me to spend additional money to have a camera system check the lines. They told me my system probably wasn't installed correctly.

Knowing that my system was only 10 years old I had the company that installed it come out for a second opinion. Leech lines passed without issue with second opinion and certification.

Tawnya O.

I talked to Rachel and she was able to answer all my questions and let me know what to expect, the following week I scheduled with them and they were able to fit my inspection in within a couple of days! Ben came out and was very professional and got my inspection taken care of and I had my report within a day. They were a very fair price, better prices than anyone else I called and after the inspection was done it was a better price than I thought it was going to be. I would recommend this company to anyone buying or selling their house and if I ever have issues with my house I will be calling them as well. All Around Great Experience!