Chicago Sewer and Drain Professionals

Aide G.

They were both knowledgeable and helpful in explains what was wrong with our water pipe issues... Definitely recommend

Marcus W.

These guy were respectful and new their stuff! I found my new plumbers! Very helpful!

Paul R.

5 Stars aren't enough stars to award these guys. Thomas & David came out to inspect and hydrojet our sewage line from our house to the street in Chicago. We had a TOTAL backup, and sewer water had overflowed into our garden apartment where we take care of a disabled woman. We were quoted a very fair & competitive price for hydrojetting the line. Thomas and David realized that our drain and our property were NOT the problem, instead, Thomas clearly showed us how it was a problem with the city's (Chicago) sewer system alone. He showed us how the sewer elevation had risen due to blockages in multiple areas along the City's streets and alleys. Thomas said, ""that sewer line water level is 6-7 feet above normal"" and knew right away that this was an emergency and I had better start calling the city and my alderman immediately. In fact, Thomas got on the horn and told the city that we have a serious problem and that crews would need to be dispatched right away. Then he looked at me and sayed ""keep calling, don't stop calling"" ... And that's what I did, I literally called again within 5 minutes, and kept calling to report the severity of the situation to the city and alderman. Thomas pointed out that our flooding was occurring during a period of NO RAIN, and rain was on the way the following night. So because of Thomas' knowledge 3 city crews were sent out the next morning and they worked all day to drain the entire line 7 feet down, they popped every manhole for two blocks down the line and also found a caved-in manhole who's bricks had fallen and blocked the line. They also sucked out hundreds of pounds of grease the likes of which the crews said they had never seen. So what I'm saying is ... that if Thomas and David didn't have the professional technical smarts to ascertain this entire situation we would have had 1 1/2 feet of fecal sewage water in our garden apartment when the rain came and our disabled tenant would have had to be relocated. Thomas literally saved our garden apartment and the security of our very wonderful tenant, and saved many other lower level garden apartments along the line by knowing his craft and advising me to take immediate action with the city. I would recommend Thomas and Chicago Sewer And Drain to anyone ... a hundred times over. Not just skillful, but exceedingly smart and caring. Bravo Chicago Sewer and Drain Professionals.

Wai Y.

The guys were great. Showed up on time and did not mess around. Will be doing business again for sure. Thanks again CS&DP!

Bryce S.

Thomas and his team were quick to respond, transparent about their very reasonable pricing, and did a great job!

I highly recommend working with them. Don't even call other plumbing companies. Most will leave you frustrated with a lack of transparency and stick you with a bill that you weren't prepared for because they won't give an estimate!

Thank you for the great experience dealing with an unfortunate situation!

Laura J.

Thomas and team were prompt and super responsive. They Hydrojetted two pipes and cleared out all of the sewage. They also replaced my toilet and did a great job. Highly recommend!

Kate Y.

I had water coming through a light fixture in my bathroom one morning and expected to need my ceiling opened up to repair a pipe. They were super responsive and came exactly on time. They quickly figured out that our upstairs neighbors needed to caulk their shower and answered all of our questions patiently (I had many!) and gave a referral for someone to help with water stains. So friendly and professional!

Shannon L.

Chicago Sewer and Drain Professionals were amazing! I contacted them via Yelp late at night about a leaking sink. They responded within hours and arranged to come by the next day. When they came they were able to figure out my leaking sink in just a couple of minutes, had the supplies to fix it on hand, and offered to look at another slow draining sink in my bathroom while they waited to make sure the fixed sink was no longer leaking. They also gave me so many great tips on how to handle clogged sinks in the future. I can't recommend them enough! I will definitely call them the next time I need plumbing help.

ERINN M.

Fantastic experience with Thomas. On time, professional, diagnosed the problem, and fair in price. He is very good at what he does and gave us photos every step of the way. Could not give a higher recommendation. Had a plumber I loved that moved away this year and I'm thrilled I have found another. Good people, trustworthy and good at what they do. Cleaned up when done too, beautifully.

Ellen P.

We had a nasty problem with our plumbing. Apparently, when the house was built 77 years ago, there was a problem with the pipes underneath our basement floor, which came to a head and caused drainage problems in our basement bathroom. Two different handymen were unable to unclog the pipe, so we called in this company. They were incredibly patient and professional, moving from a simple fix to more complicated, and finally doing the necessary work of digging into the basement floor. Throughout this whole effort, they were extremely courteous, concerned about bringing dirt into the house, and communicated with us regularly about the progress of this project. I highly recommend them. And, they like brownies.