Chicago Sewer and Drain Professionals

Joel V.

I will join the chorus of praise for Chicago Sewer and Drain Professionals. All I can say is that I wish I would have called them first! I have a 115-yr-old house that was having horrible sewer gas issues as well as clogged drum traps in several of the bathrooms. The first company I called out blamed the sewer gas on broken traps in the basement floor and I spent a small fortune having those fixed. Then, when the smell kept coming, I called out a different company and they said there was no way to fix my problem without totally cutting out the old underground plumbing and rebuilding all of it (which would have cost a large fortune). Finally, I found Chicago Sewer and Drain based on their positive Yelp reviews. They responded immediately and came out the next day. They diagnosed the problem using a really high-quality scope which found tree roots and other blockage in the main line to the sewer. They cleaned it out using a hydrojet and then fixed the clogged drum traps quickly without causing any damage to them (which is tough). All of this for a very reasonable price! Unfortunately, the smell in the house came back the next day. I called them and they offered to come back out the same day. They scoped the pipes under the house and found that those were also clogged, so they hydrojetted the entire system under the house. To my surprise, they did this for no additional charge! The smell is gone now! Everyone on the crew was also very professional, worked quickly, explained everything, and was careful while in my home (took of shoes, asked me before they moved things, etc.). I will certainly call Chicago Sewer and Drain Professionals whenever I have any plumbing needs in the future.

Jim D.

They came out the same day, much faster than they anticipated to take a look at our issue. After assessing and not being able to reproduce it, they recommended we keep an eye on it and not move forward with any additional services unless it happens again. There was no charge for the consultation, and they didn't want to do anything that would cost us a service fee until they were confident it would fix the issue. They seem trustworthy and we will definitely contact them again if we have any future issues!

Deanne D.

Responsive. On time for appointments. Crew was friendly and knowledgeable; they explained the work before and after.

Jerry B.

Very quick and responsive. Dave took the time to explain everything he was doing and answered all the questions we had. He made sure he identified the problem and once identified, had a systematic plan of attack to resolve it. I really liked how he explored all options to fix the issue without having to break open any walls or remove the toilet. Other companies wanted to break open walls right away. I definitely recommend working with Dave and will use them for routine maintenance services too!!

Shira S.

Thomas was extremely helpful on the phone, and Dan and his colleague were incredibly professional and promptly solved our plumbing issue (backed up pipes). Truly 5 stars, we are so grateful; highly recommend and will definitely be calling them again for any future matters.

Maher F.

Thomas is incredible! When I first called him, he offered me advice on how to unclog the pipe before even sending someone out to me. He said, ""let me save you money, if you do this and it doesn't work, feel free to call me back"". Well I needed his services so after a week, I called him back and he sent his team in THAT DAY. Within 30min my drain problems were gone and it was all because of Thomas and his excellent team.

If I ever have another drain related problem, this company is my go-to! Highly recommend

Luis S.

I had their services twice now and I am pleased with the work. They're responsive, communicative, and fair priced. I will continue calling them for my maintenance service and plumbing issues.

Steven M.

Thomas came out and assessed my basement plumbing situation quickly and accurately. We had several sewer issues including periodic flooding anytime the city main backed up from the street during super heavy rains.

Thomas worked with me to craft an economical solution and then his team got right tow work.

Dave, Romero, & Raul were a 3-man sewer swat team. They worked quickly and kept me informed all along the way. We felt like they worked on our home as if it were their own - with care and respect.

Thomas and his team were phenomenal. We would highly recommend them to anyone with flooding and/or sewer issues.

Thank you, men.

RASHID K.

Great company to work with. David came out and was on time and very thorough. They found them I see we had a clean bill of health. I would definitely use them in the future

Frankie R.

I had water backing up in my basement in Pilsen area and needed help quickly. I put a request on Yelp that sent to 7 different companies and these guys responded under 2 minutes it was crazy fast. David came out the next day and had to trouble shoot a few things because I have an odd setup in my basement. He figured it out fairly quickly after some conversation with his manager and they ended up having to hydrojet my pipes because we use too many ""flushable"" wipes. (Ladies and gentlemen learn from us those wipes are NOT flushable. Well they flush they just don't break up as easily as toilet paper) I really appreciated the fact that David took the time to explain that to us. We aren't plumbers and just go about our days. He sees this Sh!+ (pun intended) on a daily basis so to hear what caused the issue has already changed our bad habits. David fixed the issue and even came back the next day with his manager to make sure it was all good for us. I will use Chicago Sewer and Drain Professionals again. Hopefully not too soon but will recommend to family and friends.

Another HuGE note here is I have had plumbing issues in the past because I had a bad contractor so had to have things rechecked and redone the right way. In the past I have always felt bamboozled or swindled by having to purchase something more or felt as though the issue was bigger then it really was and therefore cost more money then originally quoted. I can tell you I didn't feel taken advantage of Infact I felt the price was extremely fair here for how quickly they responded and had my issue rectified.