Cheap Snake

David L.

Excellent service. Professional. Worked the problem to the source and the cost was reasonable.

Tony M.

My washing machine drained and the sink in the laundry room overflowed. I called Cheap Snake and Andy came right over. The dude was professional, courteous, and 100% professional. He diagnosed the problem, cleared the drain, stuck around to make sure it was clear and was in and out fast. Definitely would use Cheap Snake again and definitely will recommend to anyone with a plumbing issue.

Maryanne S.

I'd like to thank Kyle,Sal and Joe. I needed to have my cesspool and overflow pumped and serviced.
They arrived on time ..as a matter of fact a little early. They were professional and courteous from start to finish.
They answered all my questions and even cleaned up and swept the driveway.
I definitely recommend this company...especially to those customers who are quite fussy about their home.. inside n out.
Thank u again guys

Bridget D.

Referred to us today after another drain company gave up. Professional, clean and quick response. Drains are clear! 5 stars for this company.

Mary C.

I was referred to Cheap Snake by another professional in the area and was not disappointed. We had an emergency clog in our waste pipe and Matt was here within an hour of my phone call. Friendly, courteous, quick and reasonable. Cheap Snake saved the day!

Anna B.

These guys were excellent. I felt like they looked out for us.. Intelligent and smart, and came up with a good solution at a very fair price which was much appreciated in an emergency situation.

Big S.

I got them to come snake out my system downstairs this week. All went well, it was a pleasant encounter, problem solved.
2 hours later my sink in the kitchen upstairs has standing water after I run the dishwasher. 11 years in this house, this never happened. Called Cheap Snake and reported the situation. He says, it's a complete coincidence, its unrelated to the work we did.
I was flabbergasted.
He offered to come look at it, but with no hint of concession that it had anything to do with the work they had just done that day. I was upset and just got off the phone with them... and defiantly tried to fix it myself... over three days, with Home Depot's guidance. Very supportive, but I didn't have success after many various attempts.
So, out of ideas and out of time, I've got a call in to Cheap Snake finally to ask for their help. We'll see if they cut me a break or not... with ""the coincidence"" factor.... I've got my rating at 2 stars, pending the integrity of their service going forward.

Sari S.

Used them twice for pipe backing up into downstairs bathroom and the garage. first time was don, fine, courteous, though not cheep.
A couple of years go by, same problem. The guy comes, I show him where the trap is but he insists on first looking inside the house for another trap. Ever heard of traps inside family room or office room? Keeps talking to himself non stop, complaining and bickering of everything, eventually unclogged the problem. Charged almost $300.- Less than two weeks later - same problem. I asked to send another guy, but the same one came. Same routine - wants to look inside the house, talks to himself, complaining and bickering, his equipment was not working, couldn't fix the problem, said our septic tank is full. Called the septic company, they confirmed the tank is fine, snaked it and fixed in 5 minutes. Another $300.-
Left a message for the owner and never got a call back with explanation or apology.
Will I call Cheap Snake again? Not on your life.

Ann T.

Just paid to have my outside drain hydrology clean due to a clog. The first guy came out and said he could fit in the space to get it done. Then the equipment broke. He had to leave and go back to the shop for repairs. I get a call saying they were sending out another person. The second guy come out and experience a tough time getting it unclogged. All the while he was out of air. Finally it drained. Now three weeks later the drain is flooded again. I know the drains smoothly when not clogged. No matter how much rain we have. Here fifteen years. So now I call and the owners Andy is trying to tell me we've had lots of rain. I know. But the norm here is it drains when done correctly. His attitude was so what do you want me to do? With "" yep, yep, yep' Calling another company. So unprofessional. True. You get what you pay for.

J Philip F.

I called Cheap Snake on the advice of a friend in the business. No one likes to have their basement toilet explode on a Saturday night (I know you're wondering... was it *really* bad or just kind of bad?

You know you wondered.

C'mon. Admit it.

OK. Just kind of bad. Not the full freak). Things didn't add up- an upstairs drain wouldn't unclog either, so this wasn't a small thing, this needed a rooter/snake. Telling your 4 kids that it will be a normal weekend, just minus anything that involves running water, wasn't an attractive option, so I hoped they could help quickly. I was called back in 5 minutes, Matt arrived in 45, and we had running water draining properly in 90.

Fast is good, but friendly, helpful, and insightful are also what you hope you get as well- the source of the problem was located and explained, and now I have peace of mind that this won't happen again for a long time. No upsell. No set up for a future service call or follow up.

Bonus: I have an 11 year old with autism. And a huge German Shepherd. Both were REALLY interested in the new guy with the funky machine. You can get the picture. Matt was genuinely patient with the moving parts in the setting, and just made sure my son was careful about the machine's moving parts. Curiosity satisfied, the dog and kid both went back upstairs to groom/contemplate their reachable anatomical apparatus per usual.

The price was reasonable, especially given the night/weekend situation, and I am a happy camper. OK, that's not the right terminology- no camping here, because we have running water draining. I am a happy homeowner and will keep these folks in the rolodex.