Charleys Plumbing

Diane S.

Excellent service ... friendly.., fair price ... repaired a leak from a shower! Very knowledgeable... quick service

Shenqing F.

Prompt, efficient, experienced, professional, honest, and fair.
I called Charleys and described the problems of my Moen kitchen faucet leak. Charles immediately told me he would pick up parts and come to fix in about 45min. When he could not get the parts, he called me and told me he would try another place. He kept me posted until he got the part and told me when he was coming. When found that the cartridge was loose, he checked the cartridge and didn't find anything wrong. He tightened the old one and fixed it without charging me for the new cartridge he bought for me. His charge is very reasonable. He really wants to fix things for you.

Peggy C.

I sent a text to them one morning. I got a very fast reply. With questions asked he had a good idea of my problem. Turns out I was close to one of his apts that day. He came by and was able to fix my problem.

They are friendly, very knowledgeable and what I like most was they didn't try to tell me that I needed to have additional work done that did not need it.

I will be calling them back for any other work I need to have done. You can defiantly trust these guys on there work.

Louis S.

I had an issue with a leaking pipe in the wall to my master bath shower. Charley and Matt came out and were very engaging, and answered all my questions. Unfortunately, they found the problem was larger than I had realized. Charley immediately had other solutions though they would need to return the next day. They clamped off the pipe to prevent further damage.

What I really appreciated about their service is, later I started having other questions. I emailed him (a bit late) and I was surprised how quickly he emailed back. He answered my queries clearly. He never made me feel bad for asking.

The next day they showed me what they were thinking. I was concerned that in fixing it properly as proposed, how would it look removing the two old knobs in the shower? Would it look very ""patched?"" Well, he had thought of that. He picked a nice fixture with a large enough face plate that covered the old connection points in the tile. Honestly, it looks really nice now as if it was there all the time.

As we are all still dealing with COVID-19, it was nice that Charley and Matt both wore their masks, they had shoe coverings to minimize any dirt on their boots. Those little touches reminded me that they are aware of all aspects of working in people's home.

I will definitely keep Charley's card for any future plumbing issues I have.

Tanya M.

If I could give 10 stars I would! From first contact, Charles was responsive and kept in touch until his arrival. Both he and Matt are super personable and trustworthy. He explained what the issue might be and once identified gave me more info on how it became a problem and how to avoid so it doesn't happen again. His price was fair and reasonable, and the workmanship is top notch! I was so happy with their service I asked for a bid to replace the pipes throughout my house. As a single person who lives alone, it's really important to be careful who I allow in my house and both Charles and Matt made me feel super comfortable and safe. They will be my go to plumbers from now on. I have already recommended them to several family members for future needs.

Matt S.

I would highly recommend Charley's Plumbing for any plumbing, piping, installs, etc. I had them install a new kitchen sink, faucet, and garbage disposal, as well as change out the cartridges in my bathrooms. Both Charles and Mat are extremely knowledgeable, professional, and honest. They were responsive to all my requests, were on time for both appointments, provided an accurate quote, and most importantly they did an awesome job on the install. I will absolutely use them in the future and can't thank them enough for a job well done.

Hector M.

Charles and mat are the best plumbers. They're very experienced and care about they're clients.
I am a licensed plumber and when I can't solve a plumbing problem I call Charles and mat who always have the right answer

Mary R.

Thank you. GREAT JOB!!!! Very knowledgeable and reasonable prices. Helped with other unrelated things I needed help with

Daniel R.

We contracted Charley's Plumbing to replace an old water heater that was on it's last leg. Charles came out on time and performed the work efficiently with great communication all along the way. He also solved a problem that we thought was going to be a much bigger job than it actually was in helping get hot water instantly to the faucets which are a very long run from our water heater. The job came in exactly as quoted. Charles and Matt were both incredibly courteous, knowledgeable and respectful of our home. The work is top notch and we feel lucky to have found someone so trustworthy. Added bonus that they like coming up to the mountains and doing work which is sometimes difficult to find. I highly recommend them to all, and especially the mountain folk.

Cuinn H.

We called Charles to come out and look at our toilets at our commercial building. Our landlord, and San Jose Water Co. had told us that the water bill was very high. The meter was turning way faster than it should be, and it might have to do with a bad flapper valve or leaky toilet. So Charles isolated which toilet it was by running se simple tests, and come to find out that a few toilets needed new flappers and fill valves.
Charles and his helper new exactly what to do and how to do it. They had got the necessary parts and had done the repair a fair amount of time.
If you are looking for a reliable plumber who is honest and knows how to get the job done efficiently then call Charles.