Chandlers Plumbing

N. Y.

The pull out faucet in my kitchen started leaking yesterday. I called a few handyman services. Chandlers was the 1st one calling back. We agreed on a price and made an appointment for this morning. He showed up on time and did a quick check to see if the old facet can still be used with minor repair. It turned out we had to get it replaced with a new one. He drove to a hardware store and completed the job within 1.5 hours. Very good work for a reasonable price. I would definitely recommend him to my friends.

Sheila N.

Mr. Chandler was prompt-courteous and got the job done. I was quite pleased with the work he completed replacing my outside spigot. I will call him again for future work around my home. Thanks Ismahael!

Michelle S.

Hired Chandler's to do some plumbing repair for me since they gave me the best estimate. They called ahead of time to remind me of the appointment and they also showed up on time. During the time they were working on the plumbing issue, I received my new BBQ. There was just waaaay too much assembly required and Chandler noticed my stress. He kindly offered to assemble it after he saw me on the phone trying to get help. The plumbing was fixed and the BBQ was put together and they cleaned up any mess and broke down the boxes. I was so happy I even made these hard workers Lemonade. I was also surprised at how affordable their fee was. I guess good quality work at fair prices does still exist. I tipped an extra $50. Highly recommend these guys!

Darryl L.

Before you decide to call him, please do yourself a favor and read this review. I originally wrote a review for him but decided to change it because I had to call him back and I wanted to give the full story.

Chandler is a nice guy at first. But when it comes to doing things the RIGHT way or the QUICK way, he definitely chooses the latter.

I hired him to do a few things around the house that I could do myself, just didn't have the time to do. Re-caulk 3 showers/tubs, fix weird sound from toilet, and install 2 faucets.

CAULKING:

""Don't believe the hype""...

...is what Chandler told me when I asked why the caulking job he did wasn't straight and even, and why he didn't bother to use tools like a caulking gun or tape to straighten out his lines. A quick google/Youtube search on how to caulk a bathroom yielded a plethora of ""How-To guides"" and prices for the exact tools used to caulk a bathroom. So yes, there are tools to do the job right.

""Nobody uses tools, just the caulk and a wet sponge. That's just how I was taught. I bet you anything if we call anyone RIGHT NOW they will say they don't use tools.""

Make a bet with the handyman about how to do his job? This conversation was killed before it even started.

TOILET:

Fill valve kept making a sputtering noise right before it finished. He replaced it with a new one, but then it kept making a high pitched refill sound. I had to call him back to check it out even though truthfully I didn't want to.

""That's just how it sounds. We can check with the other toilets in the house if you want but it sounds normal to me.""

At least he didn't try to bet me this time. I told him that all 3 toilets in the house were the same, inside and out. This one you tried to fix sounds the worst. He looked me in the eye and said ""It sounds normal to me"".

After comparing flushes, he seemed confused trying to figure out what the problem was. After turning on and off the water in the house a few times and wasting a bunch of water flushing, he concludes that he doesn't know and that it's the first time he's dealt with this problem. We move on to the other faucet he installed, one bolt was loose causing a leak. An easy fix but if I hadn't checked his work thoroughly I'd have bigger problems on my plate.

We came back downstairs and he had another look at the toilet. After some more investigating he says the valve behind the toilet needs to be replaced and a ""quiet"" fill valve needs to be installed. He goes off to the store to get one, he replaces both parts and then it's sounding normal now.

PRICE:

Expensive for the quality of work he did. For the money, I expected a lot more and definitely didn't expect having to call him again to fix his own work.


BEWARE:

While polite, he's not honest with his diagnosis and tries to hustle his way out of doing quality work. He will try to insist things are fine or normal when they clearly aren't. Though the faucets are installed and the toilet flush is normal now, I had to spend extra time monitoring him the second time to make sure he did it right. I also have to re-caulk the tubs/showers again now because it looks sloppy.

CONCLUSION:

If you want things done right with good communication and close attention to detail, DO NOT hire Chandler. This was my first time hiring a handyman and to be honest, I would have rather lost sleep and do the work myself than hire him again.

I also agree with another reviewer on here that I hate to give him such a low rating because he was nice at first, but judging from his quality of work I couldn't possibly recommend him to anyone.

Charles H.

Ishmael Chandler came and fixed the hell out of my toilet really quickly and at a reasonable rate. He's a really laidback guy and you can't ask for more. Would def recommend!

Saung L.

We had a door problem where it wouldn't close properly and we had to lift it up in order for it to shut tight. The lock also wasn't fully going all the way through. This problem bugged us for a while and I called up several handymen. Most of them were priced high or had to wait a week for the service, but Ishmael was able to come fix it on the same day. We also had another door that would just slide open even with the locks on. He fixed that one in a timely manner as well.

Overall he did the job extremely well and was reasonably priced. Definitely recommended, at least for door problems!

Atul B.

I called Ishmael to fix my stuck garbage disposal. He was at my house within the hour, was polite and professional and within the hour had the problem fixed. There was a jammed piece of metal that didn't come out easy, so he had to uninstall the garbage disposal, and dislodge the metal. He did this quietly and efficiently and within the quoted rate which seemed fairly reasonable.

All in all, top notch service! I'll be happy to call Ishmael the next time I need a plumbing job done.

Dave L.

This is second job I've hired Ishmail@Chandler's to work on. Did a variety of things: Fixed laundry drain in garage, repaired pvc pipe/sprinkler valve, and replaced kitchen faucet.

All work was completed on time and within price estimates.

Few weeks later, started running the dishwasher and noticed water dripping underneath sink. To me, sometimes these things happen and it is a real test of quality service when a repairman/handyman comes back out to honor his warranty.

Called Chandler's and informed them of the problem. He came out later that day and fixed it. No hassle and no more leak. Great service.

Would definitely hire them again.

Jennifer Y.

Should have gotten a plumber. I absolutely hate to give this guy a bad review because he was really nice and like everyone else mentioned, he was very prompt.

But buyers beware: while he does have a business license, he doesn't have a plumbing license. So, he is strictly a handyman. I learned this the hard way when we hired him to tighten the water valves (?) before installing our new washer/dryer set. We called him and he told us he'd be able to make it that same day, giving me an ETA. He actually came an hour early and was friendly and polite.

While trying to tighten the valves, I guess he yanked too hard or something, because all of a sudden, I heard a crack and water started pouring out of our wall. Immediately he started swearing and asking why didn't anyone turn off the water? (Uhh, I thought that was your job...) We tried the water shut-off valve to our apt, but it didn't work.

Total damage: we had to hire a contractor to replace the wall, fix the wiring in the wall, and dry our carpet (which took a week). We hired a licensed plumber to fix our valves and apparently, the handyman had broken the pipe entirely. The water seeped through three floors (we live in a condo complex) and ruined two sets of ceilings.

He's a great guy, just not a real plumber. At least we did not have to pay him.

Clarence W.

I used Chandler's services last week to help replace an old faucet that I couldn't get off. He was prompt, polite, and got right to work. He didn't try to upsell me or jack up the price and his price was very reasonable. Quoted the price up front as well. Good guy...I'll use his servuice again.