Champion Services

Sean R.

I had a leaking drain pipe inside my basement wall. I called champion due to a recommendation from a friend. The drywall was already torn out so you could see exactly what the issue was. A guy showed up to fix the issue. After looking at the problem he tried to give me an estimate. He then said his iPad wasn't working to write the estimate and he also needed a helper so he was going to the shop and would be back shortly. A little while later, I received a text from the guy saying he couldn't get back until the next day between 11 and 1. That was the last I heard from him. Shortly after 1 the next day, I called the office to find out what was going on. I was told by the lady who answered that she thought they had already spoken to me but they had got hung up on an earlier job and were running late. A few minutes later I received a text from the guy saying he would be over shortly and also gave me my estimate which I found extremely high. I told him I wanted an itemized receipt. He said he couldn't do that so I asked to see exactly what I was being charged for. He said he couldn't show me that either, only a total price so I told him nevermind, I would find someone else which I did. The quote champion gave me was for $550 dollars. I bought the parts for $30 and the new company fixed it in 2 hours. I understand that a company needs to make money but that is ridiculous. Also, I think everyone is entitled to see exactly what they are spending their hard earned money on.

Mark R.

Out of 9 plumbers called, only this company called back in the evening. They explained in detail timing they could provide and exactly showed up when they stated. Completed the job on time and within estimate value.